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TravelMusings

September 2008
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After almost 10 years of planning and rebuilding, the California Academy of Sciences in San Francisco’s Golden Gate Park finally reopened this past Saturday, Oct. 27.

 

Renowned architect Renzo Piano designed the new 412,000-sq.-ft. building, a single structure housing several state-of-the-art science centers, including a planetarium, an aquarium, a natural history museum and a four-story rainforest. The design celebrates the interconnectedness of the natural world by intertwining elements of each throughout the museum; for example, you'll find aquarium exhibits in various corners of the building.

 

The Exhibits

 

The Academy is home to more than 40,000 animals—six times the number in the previous building. Visitors are raving about new exhibits like the multi-level rainforest dome featuring animals of Borneo, Costa Rica and Madagascar; and the Philippine Coral Reef—a 25-ft.-deep tank said to be the largest interior coral reef in the world—where wired divers can communicate with spectators. And don’t miss the redesigned penguin exhibit located in African Hall.

 

 

The Living Roof

 

One of the coolest new features of the Academy is the 2.5-acre Living Roof, composed of seven hillocks and 1.7 million native plants including the California poppy, the miniature lupine and the scrumptious strawberry. To stabilize the vegetation, the designers created 50,000 biodegradable trays—individual plant boxes that essentially act as roof tiles; as the roots grow, the “tiles” bind together even stronger.  

 

 

Not only is the roof aesthetically pleasing, it’s also a knockout when it comes to innovative eco-solutions: it’s a natural heating and cooling system (thus minimizing energy costs), it decreases carbon dioxide by creating oxygen (who doesn’t love breathing clean air?), it captures rainwater, and it’s dotted with skylights, which act as vents and sources of natural light.

 

  

 

Also—I know, I’m almost done—the Living Roof is surrounded by 60,000 photovoltaic cells, which supply up to 10 percent of the Academy’s energy. The eco-amazingness of this building is just endless, so check it out for yourself: www.calacademy.org.

 

California Academy of Sciences, 55 Music Concourse Dr. Open Mon.-Sat., 9:30 a.m. to 5 p.m., Sun. 11 a.m. to 5 p.m. Tickets cost $24.95 for adults, $19.95 for youth 12-17, $14.95 for kids 7-11, free for kids under 6; $19.95 for seniors 65 and over, and for students with a photo ID. Free day: third Wednesday of each month. Tel. 415-379-8000, www.calacademy.org.

 

Did you visit the California Academy of Sciences this past weekend?

What was your favorite exhibit? Tell us about your discoveries!

 

 

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Today is my seventh wedding anniversary. And while that day will always be special to me, I’m also a big fan of the honeymoon we took. I saved up six entire weeks of vacation for the trip, and my very understanding manager let me take it all at once. My husband worried that afterwards we’d be forever spoiled and shorter vacations would seem, well, too short.

 

We started with a week in Mérida, Mexico, staying at the home of friends. The mix of our day trips through the Yucatán with afternoon and evening family events, such as dinners and parties, allowed us to see beyond the tourist world and learn more about the people and customs of the area. We spent the middle part of our trip in Cuba, traveling like locals from one place to another and enjoying the scenery, music, food and people at a leisurely pace. We ended with a week back in Mexico along the Riviera Maya, spending most of our time in Tulum and Cobá.

 

One of the most important elements of that trip was time: the time to adapt to our surroundings and the pace of the locals. No rushing around to do this or get that. If it didn’t happen today, there was always tomorrow. And that opened the door to spending time with people and seeing the culture more closely than we would have been able to on a shorter trip.

 

I’m not knocking the standard one- or two-week vacation, if that’s the time you have. But certain life events, like weddings and babies, tend to make people more understanding about taking time off—so use it when you can, for as long as possible.

 

Did you take a long or unusual honeymoon? Leave a comment and tell us about it!

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A few weeks back, my son’s pediatrician told us he might have a condition that couldn’t be diagnosed in our small city and that we needed to take him to St. Louis Children’s Hospital to see a specialist.

 

Of course our first thoughts were for our boy—no parent ever wants to hear the words “children’s hospital” and “breathing issue” in the same sentence.

 

Once we got over our initial shock, we started planning our trip, which would require a three-hour car ride with our infant and our 3-year-old daughter.

 

That meant at least one night in a hotel.

 

Logistics are the last thing you want to think about when your kid is facing a potentially serious medical diagnosis. Not to mention that, in today’s world, medical costs are mounting. So not only are you concerned about your baby, you also are worried about how you will pay for it all—the co-pays, the gas or plane tickets for the trip, the restaurant and the hotel room.

 

Hotel Deals for Family Hospital Stays

 

Fortunately, there are resources for families who need a place to stay near their child’s medical caregivers. Lots of hotels offer special rates for patients of nearby hospitals.

 

Hotel Nexis in Seattle offers a special block of rooms for patients of that city’s medical centers, along with a complimentary shuttle service to and from area hospitals. The Drury Inn and Suites St. Louis also has a special rate for families of patients, and the Omni William Penn Hotel in Pittsburgh is a luxury inn that offers a rate of $99 per night for patients of the Children’s Hospital of Pittsburgh and their families.

 

If you are unsure where to stay and whether or not special rates are offered, ask the hospital staff, or do a quick Google search with the name of your hospital and the phrase “special hotel rates.”

 

Our son is fine, and he saw a doctor here at home. But I rest a little easier knowing that if we ever do need to travel for medical reasons, finding a hotel room will be the least of our concerns.

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On September 20, The Mosaic Templars Cultural Center opened in Little Rock, Ark. The museum, dedicated to telling the story of African American life and business from 1870 to the present, opened on the site of the headquarters of the Mosaic Templars of America, a fraternal organization founded in 1883 by J.E. Bush and C.W. Keets, two former slaves. The organization was established to help offer insurance to the black community during a time when few basic services were available to them due to segregation. From there, the organization evolved into a building and loan association, publishing company, business college, nursing school and hospital.

 

The museum is the first state-funded museum in Arkansas to be dedicated to African American heritage. The center features 8,000 sq.ft of interactive exhibits on topics such as: the Mosaic Templars, the Arkansas Black Hall of Fame, the life and works of sculptor Isaac Scott Hathaway, and Little Rock’s Paul Laurence Dunbar High School. The third floor of the museum is a large auditorium, designed to host public forums, conferences and performing arts events.

 

The museum had previously been scheduled to open in 2006 in the original Mosaic Templars of America Headquarters in downtown Little Rock. However during the renovation process in 2005, the nearly 100-year-old building burned down. Since the fire, construction crews have been working tirelessly to rebuild the historic building. The façade of the new structure was designed to look like the original building, while the interior was completely redesigned in order to house the interactive exhibits. The cornerstone and original entry were saved from the fire and have been incorporated into the new building.

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Social responsibility is a growing concern in businesses around the globe, especially in travel. Ecotourism is one of the fastest growing segments of the industry. Some travel suppliers have gone beyond the casual call of duty, changing their business practices to address issues beyond the impact of tourism, to become leaders other companies are beginning to emulate.

 

World Savers Congress

 

Many of those companies were honored this week at Condé Nast Traveler’s World Savers Congress 2008, which took place in New York City on Tuesday, Sept. 24. This was the second year for the event, which is an outgrowth of the magazine’s Environmental Award, a 14-year tradition that recognizes individuals who are fighting to preserve the natural beauty of their homelands and protect their communities.

 

For a list of all award winners, speaker highlights and panel discussions, check out Concierge.com's Daily Traveler blog, written by Traveler staffers who posted updates throughout the day. Onsite commentary can be found on Twitter @ NerdsEyeView. Type in #wsc for related tweets.

 

The Business of Being Green

 

I was fortunate to have attended the event, and in addition to being wowed by the winners and speakers, was particularly interested in the Consumer panel, moderated by Wendy Perrin, Condé Nast Traveler’s consumer news editor and author of the popular blog, The Perrin Post.

 

Essentially, the group addressed whether social responsibility is smart business—in terms of whether a company’s social practices will influence travel consumers’ decisions. Panelists included Robert Katz, CEO of Vail Resorts; Sven Lindblad, founder and president of Lindblad Expeditions; Adam Steward, CEO of Sandals Resorts International; Tensie Whelan, executive director of the Rainforest Alliance; and Andrea Ross, director of tours and marketing of Journeys Within, an operator in Cambodia.

 

The panelists have incorporated several socially responsible practices into their businesses, from saving $4,000 per year and helping the environment by replacing plastic amenities bottles with refillable dispensers, to using solar panels and converting cooking oil into biofuel, and more.

 

Do Customers Even Care?

 

Some of these practices come at a cost though—not just in terms of the direct cost of implementing them, but the indirect costs of potentially turning guests off. Will someone who pays upwards of $1,000 per night for a suite balk at being asked to contribute to a local charity or want to get their soap and shampoo from a dispenser? Will average travelers think that if a property goes green, that means roughing it, backpacker style, and they’ll go elsewhere?

 

Ross said her well-heeled guests, not the average or budget travelers, were the ones most interested in her company’s practices and wanted to chip in, not just when on site, but even before their trips. Vail’s Katz said one of his pet peeves is walking into an empty hotel room and seeing all the lights and TV on, but acknowledged that there are plenty of guests who prefer to enter a well-lit room for safety concerns. Lindblad noted that the health of the community or destination needs to be in good condition in order for the business environment to be healthy, but that idea isn’t always instinctive.

 

Environmental Tipping Point

 

Still, it seems more people than not say they prefer to patronize companies that practice social responsibility and have incorporated green practices into their business models, at least according to several recent polls. Perrin wanted to know whether we’ve reached a tipping point where travelers make decisions based on environmental and human considerations. If not, how far away are we from that point?

 

What do you think? Are you more likely to use a hotel, restaurant or tour company that has green practices and contributes back to its community, even if that means paying a premium or cutting back on some comforts? Do you think it depends on the traveler’s economic situation? Their education level? Something else?

 

Let us know!

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Nantucket Fall Deals

Posted by Nicole Fancher Sep 23, 2008

With the Nantucket tourist rush of Labor Day quieting down, Nantucket Island Resorts is offering incredible shoulder-season hotel deals, and restaurant credits for your fall vacation:

 

The Wauwinet, Nantucket’s luxury Relais & Châteaux property, offers a “Too Good to Be True” package for two, starting at $290 from Sun. to Thurs. through Oct. 23. Guests also receive a $50 dinner credit at the hotel's restaurant, Topper’s, or Brand Point Grill at the White Elephant Hotel. www.wauwinet.com

 

The White Elephant Hotel offers rates starting at $245 a night through Oct. 23. From Oct. 26-Dec. 3 rates start at $135. Guests also receive a $50 dinner credit at Brand Point Grill or Topper's. www.whiteelephant.com

 

Jared Coffin House offers the “Seaing is Believing” package with rates starting at $124 per night. The offer is good Sun. to Thurs. through Oct. 6; then weekdays and weekends from Oct. 7-Dec. 31. The $50 dinner credit for either Topper's or Brand Point Grill is only available until Nov. 26. Guests at Jared Coffin House all get 25 percent off on their third night's stay. www.jaredcoffinhouse.com

 

The Cottages at the Boat Basin also offers a “Seaing is Believing” package, with rates from $143. Offer good Sun. to Thurs. through Oct. 6, then weekdays and weekends from Oct. 7-Nov. 1, subject to availability. The $50 dinner credit for either Topper's or Brand Point Grill is only available until Nov. 26. www.thecottagesnantucket.com

 

To book, visit Nantucketislandresorts.com/packages or call 800-ISLANDS and mention “Fall Days and Bonus Stays” at check-in to receive your credit. All restaurant credits require a two-night minimum stay.

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Travels With Marley: Carmel

Posted by Marley Sep 22, 2008

With my hectic schedule of eating, playing, sleeping and writing—I recently needed to get outta Dodge for some nice downtime. Luckily, my people decided to take me to Carmel, Calif., for a weekend treat.

 

Talk about treats! Hotels, restaurants, store owners and even people on the street offer Scooby snacks to deserving pooches. Business establishments have water bowls just outside their doors for thirsty canines like me. And one of the sweetest leash-free (and clean!) beaches is just walking distance from dog-friendly hotels. Carmel is a dog’s dream. Well, besides mountains of kibble.

 

Here are a few of my favorites from my Carmel weekend:

 

Cypress Inn. With this elegant hotel’s comfortable rooms, courtyard, library bar and living room all open to pets, I had plenty of places to chill out. The front desk even has a large bowl of biscuits for your buddy.

 

PortaBella. I was treated like a king at this Mediterranean restaurant, and was given a sparkling silver water dish placed on a white napkin and dinner plate to quench my thirst. Now, that’s service!

 

Diggidy Dog. I couldn’t decide between all the edibles at this dog and cat boutique, so my people got me some luscious peanut butter biscuits. Besides all the food, there are more pet accessories and toys than you can imagine.

 

Carmel City Beach. The white sand crunching beneath my toes, the body-surfable waves, the friendly people and their dogs—what more could I want in a beach? The city takes great care of this pretty, leash-free beach, leaving it one of the cleanest I’ve ever seen (remember to bring a bag to clean up after your pal). If your pup isn’t friendly, please keep it on leash. The people and other dogs will thank you.

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Breasts On A Plane

Posted by Amy Hatch Sep 19, 2008

Yeah, you heard me.

 

I said, breasts on a plane.

 

If that makes you uncomfortable, apparently you aren't alone. Catherine Connors of Toronto recently breastfed her young son on a WestJet flight from Vancouver to Toronto, when a flight attendant intimated that she should cover herself and her baby while she breastfed.

 

Connors, author of the popular parenting blog, Her Bad Mother, wrote this about her experience in a post titled “Under The Blanket:”

 

When she approached me in my seat near the back of the plane, blanket in hand, I ignored her. Jasper was tucked in at my breast, wrapped in his own blanket, his head pressed against the white half-moon of flesh that was barely visible beneath him. His head was damp from the stream of tears that had been running down my cheeks from the moment of our departure, the tears that I'd held back while saying my goodbyes. I bent my head over his, shielding my face, my breast, my baby, my tears from view with the veil of my hair. I didn't even look up when she spoke to me.

Excuse me, perhaps you'd like to cover up with a blanket?

Connors isn't the first mother to express discomfort with the treatment she received during in-flight breastfeeding. In 2007, a Sante Fe, N.M., woman filed suit against Delta Air Lines and Freedom Airlines, after she was allegedly kicked off a flight for breastfeeding her then 22-month-old daughter.

 

These incidents, while more than two years apart, serve to illustrate the debate raging now about public breastfeeding.

 

The American Association of Pediatrics says breast is best for your baby. But many feel uncomfortable when women breastfeed in public. Just ask Bill Mahr, who riled up mothers everywhere when he spoke out  against  public breastfeeding.

 

It's hard to find out whether or not airlines have specific breastfeeding policies, and I'm not even sure if it's legal to prohibit a mom from feeding her babe using her preferred method.

 

No one wants to be uncomfortable, that's a fact. And when you are trapped on a plane with no where else to go, that discomfort can be amplified, no matter what its cause.

 

Lots of mothers feed their young children in-flight, to help prevent them from disturbing other passengers with their cries.

 

What's your take? Should airlines have specific breastfeeding policies, or is it a parent's prerogative to feed her baby in the manner she prefers, no matter where she is?

 

Tough question, isn't it?

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Recently, graphic novels have gained recognition as legitimate literature thanks to such groundbreaking graphic novels as Watchmen and 300. They have inspired many Hollywood films, and now, they’re inspiring us to travel.

 

Pixar artist Enrico Casarosa’s newest book, a graphic novel entitled The Venice Chronicles, is part travelogue, part graphic novel and part love story. The 144-page book is filled with drawings, watercolors and inner-dialogue that detail the author and his girlfriend’s humorous adventures during their few weeks in Venice. Casarosa takes the reader on a stroll through the narrow streets of Venice and through its emblematic canals in his native country of Italy.

 

The Venice Chronicles: a Travelogue in Pencil, Watercolor and Varying Shades of Silliness will hit comic book stores in November 2008. A teaser for the book gives readers just one warning: “It’ll make you want to jump on the next flight to Italy with your significant other … or in search of one.” For more information on the book or Enrico Casarosa, visit www.enricocasarosa.com.

 

Read more about Venice, one of this week’s featured destinations at TravelMuse.com.

 

 

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Always thought you deserved royal treatment? Here’s your chance to live like a king and be the first person in 50 years to spend the night in the historic W.R. Hearst Castle in San Simeon, Calif.

 

All you have to do is name the right price.

 

Friends of Hearst Castle is kicking off its restoration and preservation project at the castle with an online auction for the campaign’s lead gift. Bidding begins today, Sept. 17, and lasts until Sept. 27.

 

One generous (and lucky) donor and their spouse/partner will be rewarded with the opportunity to spend the night in Hearst Castle for an evening of luxury and glamour. They’ll also be able to bring along eight of their friends for the evening’s festivities. In addition, they’ll get:

 

  • a behind-the-scenes tour of the castle

  • a relaxing swim in the Neptune pool

  • mellowing martinis and hors d’oeuvres in W.R.’s own wine cellar

  • a multi-course gourmet feast paired with premium Central Coast wines

  • a full-length movie in Hearst’s private theatre

  • after dinner cigars and brandy overlooking the Pacific Ocean

 

The winner will spend the night in the castle, while their eight friends will depart by limousine to The Cottontail Creek Ranch, a nearby luxury mountain lodge for two nights. The next day the group will meet for a Paso Robles Wine Country wine tour. Each couple will receive a specially selected case of Paso Robles wines. The day ends with local gourmet chefs whipping up a wine country feast.

 

 

So what are you waiting for? Let the bidding begin!

 

 

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I have never been one to exercise while on vacation; I mean, it’s my vacation after all.

 

Besides, what if I get lost?

 

It’s valid concern for many travelers who want to continue their exercise routine, but feel daunted in an unfamiliar environment. If you are a business traveler with back-to-back meetings or a busy mom looking to squeeze in 30 minutes of cardio before daylong family gallivanting, your time is precious. You can’t waste it getting lost.

 

The answer? Bring a map. A really, really small map.

 

Hyatt Hotels & Resorts has recently partnered with Athletic-Minded Traveler (AMT), to provide its guests with palm-sized route maps for their walking and jogging adventures.

 

A new feature in the hotel chain’s StayFit@Hyatt program, these map cards (designed by San Diego-based AMT) provide directions from the hotel, two- to eight-mile customized routes and mileage markers, to guide your workout course. The cards are available at Hyatt front desks and fitness centers.

 

If you’re ready to venture even farther, Hyatt also offers GPS-tracking armbands—available at its 24-hour gyms—that monitor your heart rate and track your route.

 

Got to www.hyatt.com for more information about the hotel chain’s StayFit@Hyatt program and www.athleticmindedtraveler.com to learn about the designers.

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The Leading Hotels of the World collection is celebrating their 80th anniversary by offering rates of only $19.28 (in honor of 1928, the founding year) per night for a maximum of two nights, between Nov. 1 and Dec. 15, 2008.

 

The list of participating hotels spans five continents and includes:

 

•    Pezula Resort Hotel & Spa in South Africa

•    L’Andana in Italy

•    Banyan Tree Bangkok in Thailand

•    Wheatleigh in the United States (Massachusetts)

•    Alvear Palace Hotel in Argentina

 

Mark your calendar and set your alarm clocks: Beginning on Oct. 1 at noon GMT (8 a.m. on the East Coast and 5 a.m. on the West Coast), for 80 minutes only, The Leading Hotels of the World will release a limited number of hotel rooms at the anniversary rate. Skip a step and register now, so you can jump in line (after me) for that hotel room of your dreams right away on Oct. 1. www.lhw.com.

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Planes and Trains

Posted by Amy Hatch Sep 12, 2008

I’m no francophile, but I have the French to thank for more than a few of my favorite things—pommes frites, coffee made in a french press, the croissant.

 

And now, the world’s fastest train.

 

Air France recently announced that it would launch high-speed rail service to Paris from London’s St. Pancras station within the next two years, and that its state-of-the-art trains will travel at a maximum speed of 224 mph, besting the current Eurostar service by at least 38 mph.

 

That means you could travel by rail from England to France in well under two hours.

 

While some may see irony in an airline developing a high-speed train, it makes perfect sense to me. More and more people are turning away from air travel as high fuel prices and new fees make it cost prohibitive, not to mention the delays and poor service.

 

In fact, according to The Independent, Eurostar’s passenger numbers jumped by 18 percent in the first six months of 2008. The original high-speed rail service between London and Paris, the Eurostar’s monopoly ends in 2010, opening the door for Air France to compete.

 

The company is also planning service between Paris and Amsterdam, and snazzy British air carrier Virgin Atlantic is rumored to be planning it’s own European rail service.

 

This is terrific news to me, considering that the idea of hurtling through the air in a giant metal tube at 32,000 feet makes me queasy. 

 

What about you? Planes, high-speed trains or automobiles? What is your preferred mode of travel? Do tell.

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Think you know a little something about making the best of a day at Walt Disney World? Do you pride yourself on being able to optimize fun at one of the world’s most notoriously packed theme parks? Then Disney wants you!

 

Disney Parks announced yesterday that they’re looking for 16 park-savvy parents to be on the 2009 Walt Disney World Moms Panel. The first Disney World Moms Panel, which was launched last year, has already answered more than 9,000 questions on everything from character dining experiences to what items are allowed in the park.

 

If you think you rule the roost when it comes to Disney vacations, go to www.disneyworldmoms.com until Sept. 19 to fill out an application. The application process includes a list of questions to answer and three essays: one on your family, one on why you would make a great Disney vacation planner and one about your favorite Disney vacation. The 16 parents who are chosen for the panel will receive a five-night, six-day stay at the Walt Disney World Resort for four people in exchange for their Disney expertise in 2009.

 

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When I was a child, one of my favorite books was my mother’s autographed copy of The Useful Dragon of Sam Ling Toy, by Glen Dines. Set in San Francisco, the story tells of a laundry man who discovers what he thinks is a lizard. But as the lizard grows into a dragon, he finds that his new pet has many uses. The fantastical story certainly caught my attention, but it was also the San Francisco setting that kept the book high on my list. Growing up only 30 minutes away, I already thought the city was magical—and reading about a lizard turning into a dragon only proved me right.

 

Unfortunately, the book is now out of print (it was published in 1956), but that shouldn’t stop you from finding some fun books for kids set in San Francisco. Here’s a short list to start with:

 

This Is San Francisco (Universe Publishing, 2003), $17.95. Written by Miroslav Sasek.

Originally published in 1962, this book was reissued in 2003. I remember reading this one as a child also. It takes the reader on a cable car through Golden Gate Park, Chinatown, Union Square, Alcatraz, Fisherman's Wharf and more. I don’t care how old it is—the story and illustrations are still wonderful.

 

Maybelle the Cable Car (Houghton Mifflin, 1997), $16.00. Written by Virginia Lee Burton.

Another oldie but goodie, this book tells the story of the city of San Francisco’s efforts to keep their beloved cable cars running. Illustrations show locations of cable car grips and levers, for kids into the mechanics of things.

 

Journey Around San Francisco From A to Z (Commonwealth Editions, 2003), $17.95. Written by Martha Day Zschock.

This book is more than just an alphabet book. It also provides a wealth of information about San Francisco locations, interesting to older kids as well as adults. A pelican (sometimes in disguise) serves as your guide—which is especially appropriate on the “Isolated Alcatraz” page, since the island was named after pelicans.

 

Earthquake in the Early Morning (Random House Books for Young Readers, 2001), $3.99. Written by Mary Pope Osborne.

Here’s one for the older kids—an adventure that teaches a little about the history of the 1906 San Francisco Earthquake. It’s part of the Magic Tree House series, so if you or your child is a stickler for order, you might want to start at the beginning, before jumping to this one—number 24.

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I rushed to catch my 6 p.m. Continental Airlines flight Sunday out of Newark Airport—via a $75 taxi ride no less—only to have my flight delayed. First, it was a mere 15 minutes. Then 6:15 turned into 7, which eventually became 8:30. The gate staff was communicative and pleasantly informative throughout the delay.

 

When we eventually boarded the plane, each passenger was handed a pamphlet. Thinking it might be an invitation to join Continental’s customer loyalty program, of which I am already a member, I was pleasantly surprised to find instead that it was a Customer Care Kit—essentially a couple of coupons—as an apology for delaying our flight. An apology! We received:

 

  • a Travel Discount Coupon for 10 percent off a published fare anywhere Continental flies;

  • a Continental Currency voucher, good for one premium beverage, one movie headset or $15 off a Duty Free purchase totaling $75 or more; and

  • a prepaid Customer Comment Card.

 

I was stunned. I can’t tell you how many times in recent years I’ve had flights delayed, cancelled, rerouted or miss connecting departures because we didn’t leave on time on other airlines and have never once been handed a discount anything.

 

That experience rooted a little more deeply in my consciousness that Continental remains one of the better U.S. airlines for customer service today. Granted, it wasn’t like the company was handing out free flights, but a complimentary drink can certainly come in handy when you’ve been delayed, and 10 percent off newly raised fares this fall can have real value.

 

Building Customer Loyalty

 

It reminded me of articles I used to write when on staff at Incentive magazine—a business trade publication that covers customer and employee marketing and management—and how it has been proven time and again that it’s the little things—like an apology or a simple thank you—that matter to, and stay with, most people.

 

On top of my free drink (yes, I ordered a scotch), every seat had a pillow and blanket. Every seat. Plus, the airline still serves meals. No fees yet for a little sustenance and comfort on a Continental flight.

 

I had joined Continental’s OnePass loyalty program years ago after learning the airline had rededicated itself to customer service, tried it and was impressed. I don’t fly it often now though as I’ve moved to Brooklyn, away from its local hub.

 

But I’m glad to see Continental has continued its commitment to the customer, and after this week’s experience, I’ll be willing to occasionally put up with a little inconvenient ground transportation to feel my choice of airlines is truly appreciated—as well as to enjoy those little extra in-flight comforts.

 

We so oftern read about the negative side of flying these day. Do TravelMusings readers have additional positive airline stories they’d like to share? If so, please add them to the comment section.

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Here’s a cool deal to snag this winter: Get a free night of lodging during the busiest holidays of the year—Thanksgiving Day, Christmas Day, New Year’s Day, Martin Luther King Jr. Day, President’s Day and Easter Sunday—for the 2008/2009 season at any RockResort property, as well as participating Vail Resorts properties.

 

The Holidays on Us package features a free fifth night of lodging when you buy four consecutive nights, for a savings of 20 percent over the holidays.  The deal is good at a variety of properties, including Snake River Lodge & Spa in Jackson Hole and Hotel Jerome in Aspen. It’s even good at The Landings, RockResort’s beach resort in St. Lucia for those who prefer sand over snow.

 

Rates for RockResort lodgings start at $359 per person, per night; rates at other participating resorts start at $218. Packages must be booked before Oct. 15, 2008. Call 800-239-9290 or go to www.holidaysonus.com for more information.

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Go Green or Stay Home

Posted by Amy Hatch Sep 5, 2008

It's so hip to be green that it's almost uncool to talk about it—you know, like, Dude, I'm so green I don't even need to tell you how green I am.

 

I'm all for reducing your ecological footprint, as long as it doesn't interfere with my love for luxury hotels and spas.

Now I don't have to go camping to help the planet. I can just stay at the Pollywogg Holler Eco Resort.

 

Located in my birth land, western New York state, Belmont to be exact, the resort was founded 30 years ago when owners Bill and Barbara Castle set out to create a travel experience that lets guests live closer to the land.

 

Lest you think I advocate using a crystal for deodorant, think again. Pollywogg Holler offers amenities like a stress-busting Finnish sauna and handmade pizzas cooked in wood-fired ovens on site.

 

You won't feel too guilty, though—the resort eschews indoor plumbing, opting instead for a composting toilet, and all heat and light are provided by wood stoves and kerosene lamps.

 

Groovy. I'll bring my Birkenstocks.

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I normally wouldn’t dedicate an entire blog post to one hotel company, but I just received word that Pacifica Hotels, a Santa Barbara–based California hotelier I discovered while living on the West Coast this past year, is having a fall rate sale, but it’s good only for this week.

 

The Discount

 

Act fast! Book your stay in a Pacifica Hotel by this Saturday, Sept. 6, and receive 30 percent off its regular fall rates. There are 18 participating coastal properties, from San Francisco to San Diego. Click here for a complete list with links to those hotels.

 

The Product

 

Pacifica has properties up and down the California coast that offer good value for your money. I stayed at the Inn at Venice Beach last February during the Los Angeles Marathon weekend and found it to be clean, convenient, had free Wi-Fi and a nice continental breakfast in a lovely tiled, center courtyard—all for an affordable (especially considering much of the city was sold out that weekend) $200 per night, including taxes. (The hotel has been popular for years with European travelers.) This fall, rates start at about $111 per night for weekdays, $132 per night for weekends. The beach is a pleasant, short walk from the inn.

 

I also toured the Half Moon Bay Lodge, a beautiful property managed by Best Western overlooking the Half Moon Bay Golf Links, with balconies and fireplaces in many of its spacious rooms. Weekends in September and October are already booked, but you can still find rates starting at $118 per night weekdays throughout the fall, or $125 per night weekends in November and December.

 

What are you waiting for?!

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As students return to class around the country, family schedules and structures take on new shapes and sizes. For some moms, September brings that very first day of school. For others it may mean the nest is empty. The back-to-school season reminds me of a trip we did four years ago.

 

A Pre-College Adventure Vacation

 

 

As I glanced down the sandy bank, I could see my then 18-year-old son Alex rhythmically casting his fly into the Salmon River, intent on luring a trout. He was tanned and relaxed. His smile came easily as his angling efforts paid off.

 

I was looking for some uncomplicated time with my middle son before he went off to college at the University of Southern California (USC). Perhaps selfishly, I wanted his full attention—not those moments diluted by phone calls or text messages, the lure of the evening's social activities or side glances to catch the latest on ESPN. So off to the wilderness we went.

 

Our backcountry choice was the Salmon River, referred to as the River of No Return by the Lewis and Clark Expedition. What we found in Central Idaho was a river corridor of exceptional beauty meandering through two million acres of wilderness, exciting whitewater, calm river pools, white-sand beaches and traces of American history not likely found in any other river valley in North America.

 

I was more than willing to share our time on the water with my youngest son, Ted, who was about to miss his older brother as much as I would. From Boise, we climbed aboard a plane so small it seemed like a giant toy. Yet we nearly floated into Salmon, Idaho after enjoying up close and exhilarating views of the rugged mountain wilderness near Stanley and Sun Valley.

 

Salmon River Rafting

 

We were met by our charming host Wayne Johnson, owner of Salmon River Rafting, who would eventually impress us as a jack-of-all-river-trades. He informed, organized and otherwise herded us from our Salmon hotel to the water's edge.

 

We were in the good company of a father, his son and two grandsons from Michigan, a couple from Minneapolis and our guides Wayne, Steve and Megan. Once afloat, our group of 10 was dispersed among two kayaks, a rubber raft and the swift boat that carried our supplies down river.

 

Some of us were eager for the extra challenge (and exercise) provided by the kayaks. Others were just as content to relax in the boat, enjoying the near perfect weather and the surrounding Frank Church Wilderness. That is until we heard the rumble of rushing water ahead.

 

From the beginning, our guides carefully coached us to take the white water seriously and keep our feet first and down river should we end up in the drink. And it was a good thing! Over the course of five days, rapid after rapid, we screamed, splashed, strategized and steered our way in and around giant boulders, swirling holes and foamy waves that crashed over our heads.

 

My kayak partner Mark and I high-fived in pride for having stayed right-side-up more often than my two muscular teens traveling in tandem.

 

Evening Camping

 

Evenings were spent enjoying hearty food prepared by Wayne and his capable crew, then stories and poems around the campfire, and the company of our fellow adventurers. The biggest decision of the day was whether to assemble the tent or enjoy a peaceful night under the stars.

 

Wayne Johnson is a veteran of the river, having spent most of his adult life guiding through this wilderness corridor. His love for the flowing water, the natural surroundings and the significant history provides tremendous added value to the trip. As travelers on the Main Salmon River we found ourselves immersed in an historical gold mine with Wayne as our guide, telling tales of hermits and homesteaders, while leading us past grave markers and abandoned log cabins. We saw Native American pictographs and happily immersed ourselves in hot springs considered medicinal by the early native settlers.

 

On our final afternoon, Alex and I headed up a small creek from our campsite and spent the afternoon gleefully catching the most colorful trout either of us had ever seen. It was one of those magical afternoons, suspended in time, only the wilderness can provide.

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Ultimate Upcycling

Posted by Jill K. Robinson Sep 1, 2008

Stack a bunch of shipping containers together like Lego bricks and what do you get? In London’s Uxbridge area, you get a 120-room Travelodge hotel.

 

The 86 steel containers were outfitted in China with electric wiring, walls and bathrooms before being shipped off to their assembly location in the United Kingdom. After being stacked in their hotel configuration (two different sizes of containers were used), windows were installed and the rooms were decorated—before the outer skin of the hotel was built.

 

If the containers are ever needed for another location, they can be disassembled and used for another hotel—or go back to their previous job as shipping containers.

 

A second container hotel is underway at London’s Heathrow airport.

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