TravelMusings

12 Posts tagged with the airlines tag
1

My first airplane ride was in 1973 on a Northwest Airlines flight from Chicago to Rochester, Minn. It was winter, and the plane hit a fair amount of turbulence. My mother looked like she was going to pass out. I thought it was fun.

 

That trip though wasn’t for fun. We were headed to Mayo Clinic for my mother’s surgery. Even though I was the only child on the flight and it was Christmas week, the airline didn’t give us any mementos. I haven’t flown Northwest since, though not for that reason. On my second flight, however, a few years later for a real vacation in Los Angeles, I not only got to go into the United Airlines cockpit to meet the pilots, but they also gave me this large plastic blow-up airplane of a United jet. I was thrilled! (Yes, I was a geeky kid.) That airplane hung in my bedroom for a couple years, until I finally outgrew it.

 

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Nowadays, few airlines give away anything to anyone, let alone gifts to children. Yesterday, however, American Airlines announced that it is giving first-time flyers—of any age, but most first timers likely will be youngsters—a commemorative “First Flight Certificate,” signed by the aircraft’s pilots and flight attendants. To receive one, all you have to do is tell a flight attendant that it’s your first flight.

 

American’s hope, of course, is that the young flyers will grow up to be loyal American Airlines customers. It even stated as much in its press release about the new perk: “Passengers of any age can join American’s AAdvantage Travel Awards Program to begin enjoying the many benefits that AAdvantage membership provides.”

 

Now, the certificate is a very nice gesture, and I’m sure there will be some kids (and adults) who will be thrilled to receive the keepsake. But will it generate loyalty? Maybe so, but only if the company also adds in the Ben & Jerry sundaes that will soon be available in business class. I’m sure first-time flyers of any age will really appreciate those. (For the record, as an adult I did become a member of United’s reward program—among others, including American—but I have to admit that even though I have very fond memories of my first United experience, the toy plane didn’t play a part in that decision.)

 

Also, is it ever too early to sign kids up for an airline loyalty program? Plus, I’m curious to see if anyone else remembers getting gifts from airlines when flying as a child. Let us know!

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Beginning Oct. 27, Continental Airlines will join Star Alliance’s list of member airlines, allowing Continental OnePass members to have reciprocal mileage earning and redemption opportunities with the 21 airlines in the program.

 

Continental Airlines at Newark Airport.jpg

Photo: Flyinace2000

 

 

What does this mean for OnePass members besides a list of new airlines on which you can earn miles? Most changes to the program benefit Platinum and Gold Elite members, however all OnePass members will no longer be required to have a Saturday night stay for reward travel.

 

Other changes are included in this move by Continental. As of Oct. 25, the airline will discontinue its OnePass partnership with Alaska Airlines, Horizon Air and American Eagle Airlines.

 

 

If you’re a OnePass member, start getting used to Continental’s new airline buddies, which include: United Airlines, Lufthansa and Singapore Airlines.

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In an effort to more quickly reward loyal customers, or, perhaps, capture some of American Express’s card members who cannot justify renewing their $450 platinum card this year, United Airlines, in conjunction with Chase Card Services, announced today three new credit card options for its “elite travelers,”—The United Mileage Plus Club Visa Card, The United Mileage Plus Access Visa Card and The United Mileage Plus Select Visa Card—with annual fees that are in the relatively more reasonable range of $375 to $130.

 

United Visa.jpgCardholders can expect the usual perks affiliated with airline reward cards, along with some new ones, usually reserved for elite status fliers, such as double or triple miles earned per flight, Economy Plus seating, non-flight miles that can count toward elite status, and Red Carpet Club membership (United’s private airport lounge) or passes for entry, depending on the card level purchased.

 

“For some of our credit card customers, it is all about quickly and easily earning miles to reach their next reward, and for others, they want exclusive perks that make travel more comfortable,” says Robert Sahadevan, vice president – Mileage Plus, United. “Our new cards go beyond the conventional spend-a-dollar, earn-a-mile structure by offering cardholders features that provide travel comforts and accelerate their path to achieving coveted elite status or reaching their next award destination.”

 

The new cards come just a week after United eliminated its fees for short-term reward bookings. In today’s economy of near double-digit unemployment and price being the No. 1 factor in travel decisions, how many travelers remain loyal to a single airline, even with added perks, as opposed to a card program that offers points redeemable on multiple carriers? Just curious.

 

For more information about these three new credit cards from United and Chase, visit www.united.com/newcards.

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It’s hard to believe that the end of summer is nigh, but for those who want to plan one more getaway this season, you’re in luck—airlines are offering killer deals right now for end-of-summer and fall travel. Here are some of the available savings.

 

Jet stream.jpg

Photo: david.nikonvscanon

 

Delta Air Lines

 

Delta Air Lines announced today its sale on select domestic and international routes. One-way fares from New York to Fort Lauderdale start at $79 and from Pittsburgh to Paris for $289. Tickets must be purchased by Aug. 3, 2009 for international destinations, Aug. 14 for domestic travel. www.delta.com

 

JetBlue Airways

 

What can you say when one-way fares start at just $29? Go get ‘em! JetBlue Airways “The But Wait, There’s More!” sale offers fares to more than 56 destinations, starting from $29 to $149 each way for travel between Sept. 8 and Dec. 16, 2009. New service to Barbados begins Oct. 1, to St. Lucia Oct. 26. Reservations must be made online by Aug. 5, 2009; 14-day advance purchase necessary. www.jetblue.com

 

Southwest Airlines

 

Hurry or you’ll miss this sale that ends Thursday, July 30, 2009. One-way fares start at $49 to $99 for travel between Aug. 18 and Nov. 18, 2009. Blackout dates: Sept. 3 to 8, 2009. Travel valid only Tuesdays, Wednesdays and Saturdays. www.southwest.com

 

Virgin America

 

Not to be outdone by rival JetBlue, Virgin’s similar sale starts today. Fly from San Francisco to Seattle, Los Angeles or Las Vegas for as little as $49 each way; cross-country routes start at $119 each way. Tickets must be purchased by Aug. 11, 2009 for travel between Aug. 18 and Nov. 18, 2009. Minimum 3-day advance purchase required. Blackout dates do not apply. Tel. (877) FLY-VIRGIN (359-8474); www.virginamerica.com

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Photo by GlennFleishman

 

The list of places in the world where you can safely avoid updating your Facebook profile got smaller last week with Virgin America’s launch of in-flight WiFi on all its 100 daily routes. Unless you were one of the working stiffs on the test flight out of San Francisco (pictured above) access will cost $9.95 on short flights (under three hours), $12.95 for longer hauls, with discounted rates for handheld users and Web junkies taking the red-eye.

 

So, let the airborne Internet races begin, or rather, speed up: The announcement sucked the wind out of news earlier in the week from AirTran that it will begin offering the service on all its flights in July, and you already may have stumbled onto Wi-Fi-enabled flights from American Airlines, Delta and United, which have partnered with Virgin America’s service provider Gogo; trial runs of JetBlue's free-but-buggy BetaBlue; or Row 44 satellite-enabled flights on Southwest and Alaska Airlines. Internationally, onboard Wi-Fi is also in the works at Air Canada (through Gogo) and Norwegian Air Shuttle (Row 44).

 

I’m eager to see this capability become universal, as it seems it will, but for now I can’t decide if the possibility of having Wi-Fi would make me choose one carrier over another when booking a flight. Especially since, as the Wall Street Journal pointed out earlier this month, it’s going to be a while before companies with many more planes than Virgin America’s 28 will be able to guarantee in advance which ones will have Wi-Fi capability. Plus, with the baggage fees and the snack charges and so on, will I really want to throw down another chunk of change just so I can blog mid-flight? Is this blog post worth $12.95? Don’t answer that.

 

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The Birds and the Fees

Posted by A.E. Smith May 15, 2009

Packing a few extra swim shorts this summer is about to get even more expensive with airlines announcing new rounds of baggage fees.

 

Always striving to be ahead of the riff-raff, fee pioneer United Airlines announced that starting June 10 it will begin charging $20 for the first checked bag, $25 for the second. Passengers who pay the fees in advance online can still get the old “deal,” $15 and $20, respectively.

 

That move trumps US Airways, which will unroll the same fee structure, but not until July 9. And in a new twist, Air Jamaica will begin charging passengers traveling between New York and Grenada or Barbados  $25 for a second checked bag. Oh, did I mention that second bag is guaranteed to arrive only at some undetermined point within the next week? And, yeah, you have to return to the airport to pick it up yourself. 

 

 

 

If you think you can get out of paying fees by traveling with a carry-on only, think again. Ireland’s irascible Ryanair (they of the proposed fat tax) will introduce an online check-in fee of £5/€5 as of May 20. But if you don’t check in online, that will be €40/£40, guv’nor.

 

These fees aren’t going anywhere but up, folks—the U.S. Transportation Department reported this week that airlines made $1.1 billion from luggage fees alone in 2008. And so far, although there has been lots of wingeing, consumers aren’t changing their flying habits: It’s still all about price, price, price, even if that cheap flight sees you ponying up at the baggage counter. As aviation expert Julie Johnsson said this week, “You don’t leave money on the table.”

 

So how do these fees make you feel about flying? Take our poll (you’ll find it in about halfway down the page on the right), and let us know in the comments section below what fees would change your travel habits.

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Hello, my lovelies! Welcome to the latest installment of Friday Favorites, TravelMusing’s round-up of the best of the old Interwebs.

 

Can I just tell you that Friday Favorites is the best time of my week? I get to log on to some super-awesome Web sites and wish myself far, far away from the maddening crowd … of my children.

 

Children love to travel, too, and one wandering mama lists the top five ways you can tell your kid is a pro. Meg’s excellent blog was on hiatus for awhile while she and her brood relocated to the wilds of Hartford, Conn., but she’s back online and back in the saddle. Good to see you, Meg! – Backpack to Buggy

 

Sometimes, in fact, kids hold their — uh, stuff — together better than the grown-ups do. Just ask this poor guy, whose tummy upset got him arrested after a dust-up over the business-class loo on trip home from the Honduras. Talk about a — wait for it — crappy flight! – Tripso

 

One of my favorite family-travel blogs got a make-over recently, and to celebrate, the author is heading out of town without the kids. Take a gander at Mara’s new digs, and remind yourself why sometimes it’s good just to be a grown-up, and not a parent. – The Mother of All Trips

 

Looking for a great destination to go solo for awhile? Read this review of the Moon Guidebook for Thailand and interview of its author, Suzanne Nam, and do some dreaming—or go ahead and plan a trip. Recession? What recession? – Nomadic Matt’s Travel Site

 

Speaking of the recession, did you know that you might be getting a refund on that pricey plane ticket you bought before airlines started dropping their prices? Yup, that means cash in your pocket before you hit the continent. – The Brooklyn Nomad

 

I do love spending time trolling for the best of the best travel blogs, but it’s always good to have another perspective of what’s hot and what’s not. So do this blogger a solid and send me some of your good stuff, travel-style.

 

C’mon, you know you want to. Don’t be a hater. Send me your Friday faves to editor AT travelmusings DOT com.

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All the goodwill engendered by hero pilot Chesley B. "Sully" Sullenberger drained out of my heart when I saw the latest attempt for airlines to thwart customers.

United Airlines decided this week to do away with a call center dedicated to customer complaints, and instead will force disgruntled fliers to submit an e-mail or letter detailing their problem or issue.

 

Outrageous.

 

I’m sorry, I know times are tight, but what next? Seats? Toilets? Airlines have cut almost every single amenity that makes flying bearable, including the number of personnel on-board flights and in airports.

 

It is nearly impossible to have a positive experience in the air now. You’re lucky if you even have a mediocre experience. I’ve actually stopped flying with my children—even passing up a chance to go to Mexico for a week, for free—because I couldn’t bear the idea of getting on a plane with my son and daughter.

 

Last time I flew, the airline seated me and my then-3-year-old in different rows, despite my clear instructions not to. And then, when we got to the airport, the attendant told me, “I can’t help you with that,” forcing me to ask a stranger to move so I could tend to my toddler.

 

You bet your bippy I called the complaint line. I didn’t get much satisfaction beyond telling someone off, but still, there was a human on the other end.

 

Now? I can just see the “complaint room” at United Airlines: a huge warehouse of stacks and stacks of unopened mail, and one computer terminal endlessly pinging with unanswered e-mails.

 

 

I just can't help but feel that this is the airline industry's way of thumbing its nose at customers. Who are, by the way, the only reason airlines stay in business.

 

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Whether you’re coming home from a holiday vacation, flying in bad weather or just taking a quick business trip, it’s always more helpful to know if your flight is on time. Google makes it easier to do that: Just type your airline and flight number in the search box (example: alaska flight 220). You’ll get the route, departure and arrival times, and estimated departure and arrival times for connecting flights.

 

This tracking feature makes it much quicker to get your flight info (especially if you have a Google search box in your browser), and if you have friends coming into town on different airlines—it’s far better than going to each airline’s Web site to check flight status. I’m sold.

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Airlines Go Eco

Posted by Ashleigh Nushawg Dec 11, 2008

 

Like the rest of the world, the travel industry has picked up on the ever-growing sustainable travel trend. Recently, two airlines announced their plans to provide environmentally friendly flights.

 

Continental Airlines announced this past weekend that they will be the first carrier in the Americas to power a flight with sustainable biofuels. The company plans to fly a Boeing 737-800, with one of the two fuel tanks being filled with a 50/50 blend of traditional jet fuel and algae and jatropha plants. The plants are used as sustainable fuel sources, and don’t impact water resources or food crops.

 

Emirates airlines, besides announcing a new flight route between Dubai Interntaional Airport (DXB) and San Francisco International Airport (SFO), plans to test its new eco program on the inaugural flight of this new route. The flight route will be “the longest green journey,” according to Emirates. The 16-hour long Emviormental flight, as it has been dubbed by the airline, is intended to save 2,000 gallons of fuel and 30,000 pounds of carbon emissions. Emirates worked closely in partnership with government agencies in five countries to plan this route.

 

In addition, the green flight will feature a number of new, fuel-saving measures, which include the following:

• A special pre-flight wash to minimize drag.

• The use of electricity while grounded instead of running an auxiliary power unit.

• Priority taxiing and landing positions.

• Optimized routing over the North Pole, Canada, the United Arab Emirates and more.

• All on-board newspapers, glasses, cans and paper will be collected for recycling.

• Use of the new and ultra eco-efficient Boeing 777-200LR.

 

 

Would environmentally friendly airline flights appeal to you if they became more available?

 

 

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Yesterday, Delta Air Lines completed the deal to acquire Northwest Airlines, making the newer, larger Delta the world’s largest carrier. The U.S. Department of Justice approved the deal after deciding that there were no antitrust objections. Federal regulators released a statement that said the “the proposed merger between Delta and Northwest is likely to produce substantial and credible efficiencies that will benefit U.S. consumers and is not likely to substantially lessen competition.”

 

The Department of Justice also added that consumers should benefit from savings on expenses for airport operations, technology and suppliers, and the companies have added that they plan to save $2 billion each year in expenses after the merger is complete.

 

How will this affect Delta and Northwest travelers? For now, SkyMiles by Delta and WorldPerks by Northwest, the airlines’ rewards programs, will remain separate, but you can combine miles for travel on either airline. Delta said that no flights will be immediately affected by the merger and it will be a while before flight schedules change.

 

Will this change the way you fly or what airline you use?

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On August 5, United Airlines that many of their fare prices for fall flights will be reduced—both domestic and international. However, the terms for these too-good-to-be-true deals are rather restrictive. Quoted fares for both domestic and international travel are one-way, but based on a required roundtrip purchase. The tickets must be purchased by August 8 (so you still have a day!) for roundtrip flights beginning August 19, and completed by November 20, 2008. Lowest fares for domestic travel are only good for flights on Tuesday, Wednesday and Saturday.

 

Some sample domestic one-way fares:

$177 - Chicago-[Los Angeles|http://www.travelmuse.com/destinations/US/CA/037/los-angeles]

$124 - Chicago-[Denver|http://www.travelmuse.com/destinations/US/CO/031/denver]

$55 - Los Angeles-[San Francisco|http://www.travelmuse.com/destinations/US/CA/075/san-francisco]

$173 - San Francisco-[New York|http://www.travelmuse.com/destinations/US/NY/005/new-york-city](JFK)

$86 - Washington (Dulles)-[Orlando|http://www.travelmuse.com/destinations/US/FL/095/orlando]

 

Low prices for international flights are only available for travel Monday through Thursday on select off-peak days and travel periods vary by destination.

 

Some sample international one-way fares:

$541 - Chicago-[Rio de Janeiro|http://www.travelmuse.com/destinations/BR/21/rio-de-janeiro]

$319 - Denver-[Munich|http://www.travelmuse.com/destinations/DE/02/munich]

$593 - Los Angeles-[Tokyo|http://www.travelmuse.com/destinations/JP/40/tokyo]

$426 - San Francisco-[Beijing|http://www.travelmuse.com/destinations/CN/22/beijing]

$250 - Washington (Dulles)-Frankfurt

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