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Westin Harbour Castle Toronto Booking Reservations, Reviews, Information

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User Ratings & Reviews

yelp Reviews (69 Reviews) Back to Top

Richard B.
(Rating: 2.0) By Richard B.
March 6, 2013

So disappointing. The lobby space is really nice so my hopes were high. I was checking in late and no one was at the SPG desk-weird. Finally got to my room...
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Denise S.
(Rating: 4.0) By Denise S.
February 3, 2013

I love this hotel. I have spent many a night getting drunk here whist up in Canada on business. The lobby bar area faces the water which in my book is...
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Israel H.
(Rating: 4.0) By Israel H.
January 29, 2013

This was a beautiful hotel. Its right in downtown toronto and overlooking the water. The room was modern and well designed. The bathroom was very tiny, but...
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Travelocity Reviews (7 Reviews see all) Back to Top

By anonymous
2008-06-21
I stayed at the Westin Harbour Castle during my first trip to Toronto and it was an excellent choice. My room was in the North Tower and I had a partial waterfront view. (If you want a full waterfront view, choose a room in the South Tower). The room was an adequate size and decorated in typical Westin style. The housekeeping service was mediocre but the room was very clean. The rest of the staff were friendly and helpful. The hotel does not have its own concierge service but instead uses a tour company for that purpose. Be sure to shop around for the best prices for attractions - other tour companies may have better prices for the same attraction. The hotel was in a prime location and was literally steps away from the harbor cruises and ferries to the Toronto Islands. It was also close to the heart of downtown Toronto (by either a short walk or via subway, streetcar or sightseeing bus). There are restaurants nearby and a nice view of the CN Tower is about 2 blocks away. I would definitely stay here again.
By anonymous
2008-03-18
The service was wonderful, couldn't have asked for better service at the Westin Harbour Castle. They provided us with car service at the exact times we needed it, and transported all of our luggage quickly and with pleasure. The best part about this hotel is the comfort. The beds were amazing, I've never slept better in my life.. and I never wanted to get out of the shower!! The bar and restaurants had decent food and drink, but very expensive. Not sure if the food was worth the price. But not disappointed at all. The Toula Restaurant had an amazing view, being on the 38th floor. I also got a manicure at the Votre Day Spa, it wasn't terribly overpriced and the service was excellent. Overall, I was extremely impressed with the Westin Harbour Castle and would definitely recommend it to anyone.
By anonymous
2007-04-06
I LOVE THIS HOTEL!! I WILL STAY EVERY TIME I GO TO TORONTO BECAUSE OF THIS EXPERIENCE: we got married in 1994 and Honeymooned in Toronto. We were staying at a very expensive penthouse jacuzzi suite at the Cambridge Suites Hotel for the first 2 nights and then, due to budget reasons, would go to a lesser expensive hotel for the rest of the week. We ended up going to the Primrose- which was awful!!! It smelled of urine, my room had mold, we had a reservation yet had a long wait time, etc... so I started calling places and everyone was booked. I finally reached this hotel and they had a room in my budget (I had a budget of 150 a night- it was 165 the first night and 85 each night after). I was practically crying to the girl saying the room had mold and its my honeymoon and its so gross and I asked her if her hotel was nice. She said yes. And it was. Let me tell you-- she hooked me up with a REALLY nice room and it had a lake view and she also gave us a complimentary basket of goodies and fruit and flowers and champagne-- all things that I didn't ask for nor expect. They were so nice and it was clean (which is really all I was looking for). We also ate at the revolving restaurant at the top- its very good, they have a breakfast buffet sometimes too that is also very good. Since 1994, I've been back to this hotel almost every year. I think it was better than the Cambridge.
By anonymous
2007-04-02
The Westin Harbour Castle is a tremendous place to stay. Very helpful and friendly staff everywhere. Miszen restaurant has terrific food. Convenient location within walking distance to SkyDome, CN Tower and other downtown attractions. I would definitely stay there again next time in Toronto and would highly recommend the hotel."
By anonymous
2007-04-02
The Westin Harbour Castle is a tremendous place to stay. Very helpful and friendly staff everywhere. Miszen restaurant has terrific food. Convenient location within walking distance to SkyDome, CN Tower and other downtown attractions. I would definitely stay there again next time in Toronto and would highly recommend the hotel.
By anonymous
2006-10-02
Excellent service. Low staff to guest ratio. View on Toronto harbor side of ferry slips and Toronto Islands is great. Ease of getting around city from this less congested area is excellent. Very attentive staff. You name it and it happens. Rooms spacious but not large. Internet access charges of 10/24 hours via cable or 6/hour wireless in lobby seemed uncompetitive.Banquet and meeting meals were excellent in terms of selection, quality, preparation and service. Parking charges of 30/day valet and 17/day self-park.
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