Brooks Hotel Dublin, Ireland - Booking Reservations, Reviews, Information

This is a highly recommended hotel.! The beds were plush and comfortable'; and the staff couldn't have been more charming and accomadating. We had to leave before breakfast was served Sunday morning to catch our plane home. They arranged for room service to bring breakfast to us in our room at no extra charge. It is centrally located for easy walking distance to the activities of Dublin: theater, shopping, Temple Bar, Guiness Storehouse, Trinity College, the river walk, and around the corner from Grafton Street. Who could ask for more?

DO NOT book this hotel through online travel website. After much research on hotels in the Temple Bar area, we booked a room at the Brooks Hotel for a busy Saturday night in July 2007. Our credit card was charged by online travel website the day we made the online reservation (which was about 2 weeks before our trip to Ireland). When we arrived at the Brooks, we were told by the nervous staff that they had no record of our reservation. They told us that they could get us a room at a hotel that was about a 20 minute walk away. We spent over 2 hours on the phone with online travel website , which was no help. online travel website claims that "you will never roam alone", but my husband and I were totally alone as we were left to travel to a hotel that was not in the area we had already paid online travel website to stay. There were at least a dozen other travelers that were turned away from the Brooks while we were in the lobby, each was given a different story about why the hotel did not have a record of their reservation. I would not trust the Brooks or online travel website . Dublin is such a wonderful city, it was too bad that so much of our time there was spent trying to ensure that we would get reimbursed by online travel website , something that has yet to happen. Another thing to keep in mind before you book any hotel through online travel website , they do not handle any customer problems via the phone. Your only options are to fax or email a letter about your travel problem. I did this as soon as we returned from Ireland 4 weeks ago, and I yet to hear from them. Find another hotel and travel agent!

this was our first trip to Dublin,and thanks to the hospitality of everyone we have met and and the beautiful room we stayed in we are already planning our next trip. thankyou x

Brooks has great location and service. we were early but got into our rooms right away. it is a very short walk from all the action at Grafton Street and easy access to all of Dublin. the restaurant was expensive but excellent. the staff was friendly and attentive. breakfast was great.