Century Hotel Zona Rosa Mexico City, Mexico - Booking Reservations, Reviews, Information

Hotel appealed to me because of the balcony, which was the only thing interesting about the hotel. The front desk staff was unfriendly and very unhelpful right at check-in and throughout our 5 night stay. As for the "travel agent" on site, I never saw one and the staff couldn't help with any questions about travel. The guest elevators were broken and we had to use the small service elevator that seemed to be on its last trip everytime. The room was very outdated and the light pink carpet had stains everywhere, including some that looked like blood. The air conditioning described was nowhere to be found and no controls in the room to circulate any kind of air. I went in search of the "aromatherapy spa" mentioned on some travel websites and could not find one. The "pool" on the rooftop is through the dingy meeting room and is actually a wading pool about 2' deep.I was prepared for city and traffic noise most of the night because Mexico City is such a big crowded city, but I wasn't prepared for the police station 1/2 a block away that used their sirens and PA system all night long. Guest internet had viruses that caused friends we contacted to receive suspicious emails.This is not a 5 star hotel as advertised on their website. It is not anywhere near a 5 for the price. Dingy, outdated and unfriendly.Terrible, terrible hotel! Stay anywhere but here!