The Ritz Carlton Hotel Cancun Cancún, Mexico - Booking Reservations, Reviews, Information

THE RITZ IS THE RITZ. WE SPEND OUR 6 ANNIVERSARY WITH A FRIEND HERE AND IT WAS A DREAM THAT WE DID NOT WANT TO AWAKEN FROM. FROM THE BREATH OF FRESH AIR TO THE PEBBLES ON THE GROUND OF THE HOTEL WAS EXCELLENT. AND IF YOU WANT TO DINE OUT TRY LORENZILLO LOBSTER AND SEAFOOD RESTURANT.

The most beautiful hotel in Cancun. The front desk was extremely friendly, The room service was great...Plenty of room around the pool, with a plentiful staff to help you with your every need. The hotel is the best place to stay in all of Cancun and perhaps in all Mexico. If you have children this is a great place for that family getaway. As I type this review, I'm already planning to book another 9 day trip to the very plush Ritz Carlton.

Good experience/ Housekeeping exceptional

My wife and I went to get away for a week and had a fabulous stay. The staff is constantly looking for ways to make you comfortable whether in their great on site restaurants, at the pool, or when checking you into your room. One day I was just standing by the pool enjoying the sun and waiting for my wife and a gentleman from the staff came up with towels and asked if he could set me up somewhere. That kind of unprompted service was everywhere.In terms of the room, it was very nice. I'd read some reviews saying the rooms could be more updated but we were very happy with the room (and we had the standard room). Very nice bathroom and the bed was terrific. I'd read plenty fo reviews complaining about hard beds throughout the cancun/playa region and Ritz had great beds. All of the rooms also have great views of the ocean & pool. The pool was not a super elaborate complex, but they had a couple large pools that were nice and plenty adequate for what we were looking for. Plus it's the Ritz, not Club Med or some kids water park. Because it's the Ritz the staff also periodically walked around with chilled and scented hand towels, fresh cantaloupe squares to snack on, or frozen juice pops made from fresh fruit. Very fun. The beach wasn't very big between the hotel and the ocean but that's the case throughout the region post- Hurricane WIlma. The beach was fine though.The restaurants were also outstanding. The breakfast buffet is not cheap but is well worth it to fill you up. We also had a great meal at the Club Grill which is an outstanding 5-star restaurant. Overal we HIGHLY recommend the Ritz.

Got home tonight and wanted to give review as soon as possible...truly the best hotel we've ever stayed in, service beyond compare,spa so amazing, food beyond belief, still reeling from how wonderful it was. treat yourself it;s worth it!

Great place for relaxing and unwinding. Fantastic spa and excellent service. I went for 5 days with a friend and it was perfect for a top notch setting for relaxing, good dining, fun and sun. Hotel entertainment and sports could be better. Theres a cooking school and great tennis facility.