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Sheraton Phoenix Airport Hotel Tempe Booking Reservations, Reviews, Information

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User Ratings & Reviews

yelp Reviews (27 Reviews) Back to Top

Kate B.
(Rating: 3.0) By Kate B.
April 27, 2013

Not a bad hotel. Not amazing either. The staff here are super friendly and accommodating, although I did get some weird looks when I asked them if there...
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John R.
(Rating: 1.0) By John R.
April 15, 2013

A coworker booked us here again. I gave it 2 stars last time because of some saving graces, but I have to take one away. Upon walking into my room, the...
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Karen W.
(Rating: 3.0) By Karen W.
March 27, 2013

Attended a seminar here. The rooms were spacious, and catering for breakfast/snacks and lunch was good. The parking lot here is fairly large, so finding a...
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Yahoo Travel Reviews (8 Reviews see all) Back to Top

By A Yahoo! Contributor
2008-02-26
Great Experience
We spent 5 nights at this hotel and were extremely impressed and pleased by the atmosphere and service. Rooms nicely updated, some issues with...
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By Tacy
2008-01-25
love this hotel
i loved everything about it. i was able to relax here than i did at the hotel i stayed at the night before. the front desk staff was extremely ...
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By Roadster
2007-10-23
Worst yet
Utter chaos and mismanagement.Name not given to airport shuttle. Restaurant over billed several times, long waits for food, which was generally...
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By A Yahoo! Contributor
2007-03-05
With hesitation coming again
I have been to this hotel several years in a row as the Angels have an arrangement for Spring Training. Although I will probably stay again th...
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By Michael L
2007-02-20
THE DUMP
Who are these people writing reviews for this place. The rooms are over priced, 12x12 with a small bath. Requested a King, recieved a twin. Sta...
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By A Yahoo! Contributor
2006-03-27
Good service - Good location
The location and service are the reason to go. The shuttle to Mill street is a huge plus.
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Travelocity Reviews (3 Reviews) Back to Top

By anonymous
2007-10-19
I was part of a party which was given this hotel as an option for a nearby conference. When I booked I explained that for reasons of health I needed to swim daily and requested a room near the pool. I got a room near the pool, but the pool had been closed for weeks. OK, I could swim in the pool of a nearby hotel, but that is not what I ordered. The restaurant was a shambles. Constant over billing, very slow service, mediocre food. Housekeeping was terrible. It took two days to get shampoo, the hotel ran out of regular coffee packets, etc. The wall outlet beneath my desk was broken. The iron in the room was missing. When I spoke to management about these issues I just got a lot of excuses -- new computer system, menu changes in restaurant, etc. What I discovered was very discouraged employees who had to work on new computer systems for which there was no training. Others in my party were driven late to the airport by the hotel shuttle (in my case, my name was not given to the driver who picked me up), air conditioning was broken, and there were similar weird experiences with housekeeping.In other words, this is a very poorly run hotel not worthy of a once proud name. Starwood, from what I could learn, is letting the brand languish. Stay away!
By anonymous
2007-04-02
While overall this Sheraton stacks up to other Sheratons I have stayed at, some aspects of the stay missed the mark. First, though the hotel was not nearly filled, we had a room that face a parking lot rather than the courtyard and pool area. Second, our room service order was completely wrong and when we called to complain there was no follow-up. However, at the time of check-out, the front desk staff offered to remove the room service charge and gave me a comment card to complete for the manager.
By anonymous
2006-10-02
This was a great hotel for a three night stay. GREAT room and hotel staff were very pleasant and helpful. Even called a private car to take me to the airport the morning I left! That was cool! Nothing near by to walk to which was a downer but a great stay!

CitySearch Reviews (2 Reviews) Back to Top

By anonymous
1970-01-01

By anonymous
1970-01-01

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