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Embassy Suites Santa Ana - Orange County Booking Reservations, Reviews, Information

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User Ratings & Reviews

yelp Reviews (65 Reviews) Back to Top

Dan F.
(Rating: 4.0) By Dan F.
April 8, 2013

Stayed here for a week. Hotel is going through renovations but that didn't stop the great service provided by the staff, especially the breakfast buffet...
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Jake J.
(Rating: 4.0) By Jake J.
March 13, 2013

I was booked here for a business trip recently because the price per night was quite reasonable and because it was near a client site I was visiting during...
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Larry M.
(Rating: 4.0) By Larry M.
February 4, 2013

On the times I have checked, this Embassy Suites location is generally the cheapest in the Disneyland area. They all are about the same and we have stayed...
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Yahoo Travel Reviews (4 Reviews) Back to Top

By A Yahoo! Contributor
2006-02-27
Wasting Natural Resources
1st room - heat did not work. the engineer was on his way, but it was too cold to wait.2nd room - musty smelling, rock hard bed and old lumpy ...
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By A Yahoo! Contributor
2006-02-18
would not stay at this hotel again
One problem that I had, and other guests as well, is the credit card style door key did not work consistantly. Had to have my door key redone....
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By barnesmikel
2005-07-29
Great Hotel
Very clean and relaxing. Hotel staff friendly and helpful.One problem that I had, and other guests as well, is the credit card style door key ...
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By A Yahoo! Contributor
2004-10-21
Very comfortable place to stay while away from home
Room was spacious and convenient, good service, adequate parkings. Definitely will stay there again on the next visit to Orange County.
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Travelocity Reviews (6 Reviews) Back to Top

By anonymous
2007-09-09
This is the second trip to So Cal that found us in this Embassy Suites. We have a family of 6 and we love staying at this property! Their breakfast is great! The beds are wonderful and it is centrally located -- just off the 55 between the 5 and the 405. We will make this are base every time we make the trip to So Cal.
By anonymous
2007-08-02
Kids need more supervision, More parking especially during Labor Day Week end, A/C need to be fixed. Customer Service and Maid service needs improving,
By anonymous
2007-02-02
Checked in late and found the room warm so we turned the controls to cool and high. Woke up at 2:30 a.m. sweltering. When we called the front desk we were told that the air conditioing was not on so is we turned on the fan, it blew hot (not cold) air and that we should open our windows instead. Property is RIGHT on the freeway. Disneland on 4 hours sleep is not fun. Front desk was totally unsympathetic - acted like we were morons for not understanding the cooling/heating system. Bill wrong at checkout but corrected upon request."
By anonymous
2007-01-02
From the moment we walked in the door, we felt very welcome. The hotel is gorgeous. The rooms were large and comfortable. The food and drinks were fabulous. The best part was the amazing way we were treated by the staff. Beautiful pool and atrium. Loved the Koi pond."
By anonymous
2006-10-02
I love this hotel and have stayed here many times but each time it seems worse (usually on the weekends it is HORRIBLE) with kids running the hallways and holding up elevators hitting every floor on all 4. Staff does nothing to stop it I waited 10 min for an elevator from the 8th floor. Best feature is the bartender at the free bar from 5-7. He is friendly and makes you feel special. Breakfast is great too. Towels are dingy gray and not very soft.
By anonymous
2006-05-02
Overall the stay wasn't so bad. The room decor needed some updating and the towels were Motel quality. Kids running around the hotel all day and playing with elevators. Staff never did anything to stop them.Worst of all, Embassy charged me twice for the room, which they told me that every guest who stayed there that night experienced the same problem.
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