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Highlands Inn - A Park Hyatt Hotel Carmel, CA - Booking Reservations, Reviews, Information

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Avg. User Rating
 (108 Reviews from 2 sources)
yelp Rating
(Average Yelp Rating: 4.0) (122 Reviews)
From:
$319.00 USD
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Class
4 star
Contact Information

120 Highlands Drive
Carmel, CA 93923
United States

831 620 1234

Amenities
  • Family Rooms
  • Fitness center
  • Swimming pool
  • Wheelchair accessible
  • Business center
  • Restaurant
  • Meeting rooms
  • Non-smoking rooms
  • Dry cleaning/laundry
  • Efficiencies

Located at the gateway to the Big Sur coast on Highway One. This Park Hyatt Hotel is nestled in a majestic Monterey Pine forest overlooking the Pacific Ocean. Home of the International Masters of Food & Wine, and just minutes to world-class golf and delightful Monterey attractions.The hotel offers T-Mobile WiFi service available in the guestroom and beyond.

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User Ratings & Reviews

yelp Reviews (122 Reviews) Back to Top

Elena M.
(Rating: 2.0) By Elena M.
May 17, 2012

Maybe it's okay if you get a room with a view and fireplace but unless you get the best rooms you will be stuck with an incredibly rustic room that could be...
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maria A.
(Rating: 3.0) By maria A.
May 7, 2012

I took a girlfriend to Carmel for an overnight stay last Monday. Since we required seperate bedrooms (and beds) I booked a large suite overlooking the...
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Chaitri S.
(Rating: 5.0) By Chaitri S.
May 2, 2012

Beautiful view, amazing rooms, just perfect for a special occasion, and the fire place adds a nice touch in the mostly cooler Carmel. I have been coming...
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Travelocity Reviews (4 Reviews) Back to Top

By anonymous
2008-07-02
I am someone who usually stays at The Ritz Carlton and The Four Seasons so when I booked my room at The Highlands Inn for 800 for the night I expected good service and a clean room. What I got instead was a staff that was looking to do as little as possible for me and my six year old daugther woke up covered in bug bites after sleeping on a queen size sofa sleeper. The manager on duty was horrified upon looking at my daughter and promptly let me out of the second night I had paid for (my daughter would not even go back to the room - she was traumatized) but when I contacted the resort manager when I got home from my trip she refused to admit any responsibility or give me anything in the way of money back or a credit. HORRIFIC EXPERIENCE!!! DO NOT STAY AT THIS HOTEL!!!
By anonymous
2007-02-02
We selected this hotel for our 25th wedding anniversary--it was well worth the cost. The service is outstanding, the view really beautiful, overlooking the Pacific Ocean. We were disappointed with the service at the restaurant. Made a reservation and mentioned it was to celebrate our 25th anniversary--no acknowledgement, no congratulations--we were disappointed.
By anonymous
2007-01-13
Perched atop the Pacific Coast Highway right outside of Carmel, this place is spectacularly beautiful even when the weather is cold and rainy. In fact, it's almost better that way, because you can take advantage of the in-room wood burning fireplaces to make your stay as snuggly as can be. It's the perfect place for a romantic getaway - you might not want to leave the room!
By anonymous
2005-12-02
Loved it, finally a hotel up to my standards!!! It is for rich people only.

CitySearch Reviews (4 Reviews) Back to Top

By bborgia
2008-11-13
Romantic Proposal in Carmel
I choose this hotel to propose to my girlfriend. It looked really nice online and has a restaurant where I planned to propose. Their concierge,...
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By justlyso
2006-08-24
Outstanding Views, romantic place to stay
We stayed here quite a while ago and the place was looking a bit worn. Hyatt took it over and made it one of their Park Hyatt properties. After...
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By wkrik
2005-03-12
Nice and Romantic, Just what the doctor ordered
As I type this from the feathered bed with the fireplace a blaze. This is a great hotel but here are some things I noticed. There are no conven...
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By Contributor
2004-06-10
Incredible views are just the beginning at this fabulous inn.
The SceneThis hotel has been a world-famous getaway since it opened in 1917. Following a $41 million renovation in 2002, its facilities com
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