Sheraton Atlanta Downtown Booking Reservations, Reviews, Information

Just got back from a stay here. The service, from the front desk to concierge to housekeeping was like nothing I've experienced - everyone was amazingly helpful. The rooms were just okay, clean, but nothing special, which is okay because the concierge can give you enough suggestions of things to do that you won't be spending any time in the room anyway! Getting to the hotel is easy - we had no rental car but became experts at navigating the MARTA (again, with the help of the folks at the conciege desk) which is Atlanta's train system that goes to the airport and has a stop 3 blocks from the hotel.

We stopped in Atlanta for the first evening of our 2 day drive to DisneyWorld. Hotel was clean and comfortable, staff very helpful, and the night veiw of city from our room was very nice. The self service laundry room downstairs by the fitness room came in very handy with messy children. Being able to workout and take a dip in the gorgeous pool before being cramped up in a minivan again for hours was priceless! The hotel is in an excellent location right off the interstate. Only bad part is that you must pay for parking between and . This is true for everywhere in downtown Atlanta, though.

Upon arriving, we settled in our room at 11:00pm Turned on the TV and within 5 minutes, a loud boom and the TV went black. I called front desk, told them of the problem and within 6 min, 2 men were in our room assessing the problem. They called front desk, told them the TV was broke and to find us another room. We were located to another room exacty in location (next to elevator as our original request) but 3 floors closer to ground floor. The man who helped carry our luggage was very polite. The front desk gave us two passes for the breakfast buffet for our trouble. That was just the beginning of our encounter with the staff. The concierge was so helpful, the shuttle driver was also so helpful. He gave us directions and drew a map for us to go to Stone Mountain in our rental car. I travel a lot, and this was the most helpful and polite staff that I have ever had. In addition, it was close to all the sites, Aquarium. cnn, cokeacola plant, olympia park, etc. I SO recomment this hotel!

We traveled to Atlanta for a mini summer vacation to visit the Aquarium and Coke factory. We were very pleased with the level of service we recieved and the cleanliness of the hotel. Great location- not too much "down town" from a safety perspective, but down town enough to walk to attractions and subway. Dining was expensive in town, try the peachtree mall food court, but be advised-closed on Sunday. Metro diner is good- but still pricey. Overall, we were very pleased with the hotel. We would definately stay here again.

Got the room from a last minute deal via travel website. I was supposed to get a room with view of downtown. What i got was a second floor room with view of parking deck and downtown. Room was not clean as i found old newspapers, half empty water bottles, Went to front desck and complained, got a room on the 12th (top) floor with a great view, That was what i was expecting. Very happy, nice room, thanks Nicole. Pool area seemed nice, think it actually had retractable roof!? Convienent to downtown.

We had a wonderful stay even though it was only a weekend stay. The staff was so helpful and kind. We used the concierge quite a few times for information. The two that we dealt with were extremely helpful. The gentlemen working out front got us a cab within 2 minutes of our request all three times that we needed them. Check-in and out went so quickly and smoothly. The pool area is beautiful and enjoyable with or without children. The options for breakfast, lunch, and dinner are great! I would recommend this hotel to everyone.

I was embarrassed for the staff at this hotel. I made my reservations 3 months in advance for a Nov 24-26, 08 vacation. I called the hotel dire...
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The downtown Sheraton is a clean hotel with average room accomodations. Please be aware that if you choose to stay here, the hotel will 'nickel...
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Conference facilities were spacious, however very spread out. Make sure you tour the facilities before booking.
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i was visiting atlanta for the very first time during labor day weekend and was treated royally. i was very impressed with the VIP suite--king...
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Great place to stay for fun events downtown. There are pet friendly rooms with a second door leading outside. Hotel pool with retractable r...
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Ray Gaither, President
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