The James Chicago Hotel Booking Reservations, Reviews, Information

Let me start of by saying Thank You to all the staff at the James. With that said I'll finish my review. Honestly you can't beet the location. ...
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We really loved the location and the price was fair. However, the entire building was under construction and our room was horrible. Jack hamm...
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The staff are all very friendly and accomodating. The rooms were clean and the housekeeping and turndown services were excellent. The J-Bar m...
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My husband and I were in the area for the weekend. The hotel was wonderful - the front desk employees were very friendly and knowledgeable. Our...
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I think it is very inconciderate to search a hotel (as this one) online with the rates listed as $75.99-299.00/night, then when wanting to rese...
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This was a great room for the money. The staff was very helpful and kind. The only thing i did not care about it, we were in the inside of the...
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I have stayed at several hotels in Chicago. We loved the James. Everything about it was great. The rooms were perfect, the bed was comfortable, the location was terrific, and the staff was outstanding. My only complaint was minor, in that there were no air ducts or fans in the bathroom, and so it would get pretty hot. The James will always be the first place I check rates on when I go to Chicago.

I had read mixed reviews of the James on Travel online and was a little anxious about staying there, but my girls had picked it based on the location and the pictures on the website. We do a "girls' trip" every summer, me (50), and my three daughters (28, 20, 15). The hotel was fabulous - the bell captain was extremely friendly and helpful, check in was very easy and everything was exactly as we had requested. The consierge was helpful and well-informed. The room was BEAUTIFUL and very roomy. Four women sharing a bathroom is sometimes a little cramped but the bathroom in our room was spacious and very well appointed. The beds were incredibly comfortable and the room was clean and well maintained. The housekeeping staff was very competent and quiet. We had several requests (ice, more pillows, the breaker blew in the bathroom, we stopped up the toilet) and each one was addressed promptly and with great attitude. The second day, I requested ice and when the room service guy brought it up (E), I tipped him what I thought was 4. When he got back to the kitchen, he called me and told me that I had actually tipped him 53. I apologized profusely, he said no big deal and immediately brought my 50 bill back up to my room. Our last morning we went out front to look for a cab to take us to Lou Mitchell's and one of the hotel drivers offered to take us. He was friendly, well-informed and SO CUTE; can't remember his name but he was from Wisconsin. Everyone on the staff was friendly without being annoying, very competent, and extremely well trained. We will definitely stay at the James again when we return to Chicago.

Upon checkin, we were placed in a smoking room with 2 beds, we had requested non-smoking with a king. We immediately called the front desk and were put on hold for 10 minutes. We left the stinky room (wheezing) and went to the front desk where we were informed there were no other rooms. After some persuasion, we were given a nonsmoking room - still 2 beds. The room quality in general was poor - miniscule closet (could barely fit a weekends clothing), uncomfortable loveseat (purely decorative), there was no desk or functional seating area in the room, the bathroom was narrow and cramped. Beyond its lack of functionality, the decor was minimalistic modern - not very welcoming. The room overall had a musty, plastic odor. On a positive note, the location was good, but not good enough to warrant a second stay at this hotel.

Where we began our trip...but the Palmer House (unapologetically) messed up our reservation. My wife and I were in Chicago for a conference with 9000 attendees and needed a room in desperation. The James was welcoming and met our every need. The room was twice the size of the Hilton rooms; cleaner, and much quieter. The bathrooms are huge! Would like to come back and try the spa.

My husband and I stayed at the James as part of a Romantic getaway. We felt the lobby set the tone for the rest of the hotel. The lobby was starkly decorated and unwelcoming. It was very crowded and there was a line for the elevator when we checked in. The room was satisfactory but seemed to be overloaded with the usual overpriced "honor bar" items. We couldn't help but notice that there were no freebees included in the over 300 dollar price. The hotel Allergro a similar but much less expensive hotel offered a free wine and cheese hour for example. Even the refrigerator was so overstocked with overpriced substandard alcohol that we were unable to put any of our own items in it. The decor of the hotel was so overwhelmingly dark and modern that it did not feel comfortable or welcoming. The parking was also 34 dollars a day and the staff was very unhelpful and unapologetic about this. We have stayed in nicer hotels and we have also stayed in more expensive hotels but I have never had such an overwhelming feeling of being "suckered" as I did with this hotel. I was not surprised to find that the person who came up with the concept for this hotel is the owner of a high end gym. My recommendation, stay at the Allegro and save a few hundered bucks and enjoy your free wine and cheese! Plus the bar is much more fun!

Staff very friendly, concierge made reservations & had great VIP passes to clubs. Rooms clean, new & modern. Only problems were some minor maintenance issues - door on cabinet came off when opened but staff arrived in less than 30 minutes to repair. Sliding door on bathroom came off track. Would highly recommend & plan on staying there again when we return to Chicago."

I think the package is still called "mile high". Get and you will know why this is the best pampered hotel in chicago! I hope you in...
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We had never heard of this hotel but booked a room through Hotwire after a snafu with the reservation at another hotel. What a lucky break! S...
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In ShortThis River North hotel takes on masculine furnishings with leather seating, sleek platform beds, 42-inch plasma televisions and ste
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The James is in a perfect location in Chicago. The staff was attentive and professional. No hitches the entire stay. Room worked, quiet, good a...
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