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Sheraton New Orleans Hotel Booking Reservations, Reviews, Information

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Avg. User Rating
 (177 Reviews from 3 sources)
yelp Rating
(Average Yelp Rating: 3.0) (171 Reviews)
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$89.00 USD
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Class
4 star
Contact Information

500 Canal Street
New Orleans, LA 70130
United States

504-525-2500

Amenities
  • Pets accepted
  • Family Rooms
  • Fitness center
  • Swimming pool
  • Wheelchair accessible
  • Business center
  • Restaurant
  • Meeting rooms
  • Non-smoking rooms
  • Data port
  • Dry cleaning/laundry

Just steps from the French Quarter, the Sheraton New Orleans Hotel provides easy access to world-class dining, live music, great shopping, and more. Each of the hotel's 1,110 guest rooms offers the ultimate in warmth and comfort.The New Orleans you love is waiting for you. Have a breakfast of beignets and cafe au lait. Shop Royal Street and the French Market. Picnic in Jackson Square. Dine at any of the French Quarter's world famous restaurants. Catch a late night jazz show. And do it all within blocks of the Sheraton New Orleans Hotel, located on historic Canal Street just steps from the French Quarter.The Sheraton New Orleans Hotel is a short walk from Bourbon Street, the Ernest M. Morial Convention Center, the Aquarium of the Americas, IMAX Theater, Riverwalk Marketplace, and all the world-famous restaurants and live music clubs of the Vieux Carre.With designer inspired guestrooms and suites featuring the Sheraton Suite Sleeper Bed, not to mention all the extras you could ask for including a 24-hour fitness center, an acclaimed restaurant and a Starbucks Coffee Company, the Sheraton New Orleans Hotel will make your trip to the Big Easy a great one.

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User Ratings & Reviews

TravelMuse Reviews ( 1 Review ) Back To Top

Jen
By Jen
February 27, 2008

Decent hotel

I've stayed here on several work trips in 2006-2007, but it's not my preferred NOLA hotel (W Poydras for style/comfort/gym and Homewood for free breakfast/dinner and spacious rooms). Generally very nice Sheraton property within walking distance of Bourbon Street, the French Quarter, the Warehouse district, and downtown. Starbucks onsite is a nice feature. The open bar area is a great place to people watch and relax. The beds are very comfortable and the slightly modern decor is pleasing. What I don't like: The bedroom doors are thin, so you can hear all the noise in the hallways. The fitness center costs extra money unless you are a Starwood Member (don't remember which level). Getting my car in the morning took 30-45 minutes AFTER I had called 30 minutes in advance one very busy week! Executive level ammenities are weak. Staff turn-over seemed high while NOLA is "rebuilding", so quality of service varied.

yelp Reviews (171 Reviews) Back to Top

Meg S.
(Rating: 2.0) By Meg S.
April 8, 2013

I'll preface this review with a note that I'm in New Orleans for a week-long conference, and for that purpose, this hotel sucks. As my Mexican roommate put...
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Michael M.
(Rating: 5.0) By Michael M.
February 28, 2013

Stayed here the weekend of the Rock N Roll Marathon (2/22 - 2/26). Got a great rate via Hotwire a couple weeks before the trip. Per TripAdvisor tips, I...
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Jen S.
(Rating: 4.0) By Jen S.
February 20, 2013

review for stay during mardi gras the city is MADNESS during mardi gras. in order to combat the thousands of people, the hotel requires you to wear a...
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Yahoo Travel Reviews (36 Reviews see all) Back to Top

By A Yahoo! Contributor
2009-01-02
Fun but disappointed
Katrina has definately left her scars on New Orleans. It will be a long time before this city recovers. We were here New Years Eve so some of...
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By A Yahoo! Contributor
2008-06-25
LOVED IT! GREAT LOCATION!
My husband and I spent my birthday in New Orleans and stayed here on the Club level and loved it. Free breakfast, free starbucks coffee in the ...
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By A Yahoo! Contributor
2008-04-17
The worst hotel stay I have ever had
I attended a conference in this hotel in April 2008. I stayed three nights and each morning I woke up to a cold shower. I called down to the f...
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By Rebecca W
2007-08-01
It is ok - but there may be better places
This hotel is a decent place to stay, but it is not the best i have been to. The hotel store was not opened when advertised, the food was only ...
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By lisa b
2007-07-31
Absolutely Wonderful
Loved it, as usual SPG Hotels are tastefully decorated, clean, friendly and this was all of that and more. I stayed in a King executive room ...
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By A Yahoo! Contributor
2007-07-03
Unreasonable prices, incompetent staff, and unorganized valet
I was in New Orleans for business for several weeks and stayed at the Sheraton New Orleans Hotel. Their valet parking is $30.18 a night. Inte...
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Travelocity Reviews (34 Reviews see all) Back to Top

By anonymous
2008-08-02
Will stay again at the Sheraton Canal St. Great location, friendly staff and all around great time.
By anonymous
2008-07-18
This hotel was located at an excellent location. One block from Harrah's and 2 blocks from the Aquarium. The trolley runs right in front of the hotel and is a short trip to the french market. Within walking distance to great shopping and great restaurants. My kids, husband and I didn't want to leave. We absolutely fell in love with the city and the hotel. This is a great hotel at a great value! We plan on going back and staying at this hotel!
By anonymous
2008-07-14
Lovely hotel in a great location on the edge of the French Quarter. Club floor offers complimentary continental breakfast and afternoon hors d'oeuvres with spectacular view of the river. Friendly front desk staff. Well-stocked hotel shop.
By anonymous
2008-07-06
This is a nice hotel, in an excellent location. The staff was very helpful and friendly. However, you can forget about making any special requests to the cleaning staff, because most of them don't understand a bit english (seriously). The a day charge for using the gym is excessive, at least they should offer a weekly pass at a reduced rate. I would much rather pay a higher room rate, than have to deal with "add on" charges. Other than that my stay was perfect!
By anonymous
2008-06-10
The room was sufficient for a short stay, the cleaning staff were excellent and the rooms clean. I had a problem with the 'key' which was immediately attended to. The air conditioner fan had a bad bearing and squealed when it turned on. The pool is easy to find - down a dark hallway and up a stair, the pool is about the size of a postage stamp - three feet deep on one end and four and a half on the other. I had dinner in the restaurant one evening with my companion. I had 'Kobe' beef burger and she had a crab sandwich, I can not speak to the shrimp but the burger tasted like fish. There is a lot of chipping of paint in the hallways from the cleaning carts that should be taken care of. This is not quite up to the standard of other Sheraton hotels I have stayed in but for a short stay in an extremely expensive city it will do.
By anonymous
2008-04-10
Nice view from the room. Good location close to the riverwalk. Will opt for it again.

CitySearch Reviews (6 Reviews) Back to Top

By soxfannh
2007-04-12
Great Location!
Bordering on the CBD (Central business district) and the French Quarter, made it a great location for business & pleasure! I was able to wa...
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By mochaceo
2005-07-28
One of the best
I satyed at the Sheraton while in New Orleans for the Essence Music Festival. My stay was Excellent+. I would refer anyone to experience the Sh...
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By Nathan Stull
2005-03-28
Comfortable hotel for hard-working business travelers and leisure guests looking to relax.
Each room features a large desk and Sweet Sleeper bed with a custom plush-top mattress, fleece blanket, duvet and five fluffy pillo
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By idok
2003-07-27
Incredibly poor service!
Attended a conference in July 2003. Our group was 400+ business women. We had scheduled our conference with the Sheraton more than a year in ...
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By apollos_mom
2003-04-28
Sheraton on Canal
I found nothing wrong with the place, except the express check-out and viewing of your account from the t.v. didn't work, but I didn't mention ...
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By BANDTHYDE
2003-01-08
Look elsewhere
We booked this online, impressed by the lobby, depressed by the room and "mandatory" valet parking. Very small, convention type room...
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