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The Pontchartrain Hotel New Orleans, LA - Booking Reservations, Reviews, Information

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Avg. User Rating
 (87 Reviews from 2 sources)
yelp Rating
(Average Yelp Rating: 5.0) (1 Reviews)
From:
$69.00 USD
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Class
3 star
Contact Information

2031 St. Charles Avenue
New Orleans, LA 70140
United States

504-524-0581

Amenities
  • Pets accepted
  • Family Rooms
  • Wheelchair accessible
  • Restaurant
  • Meeting rooms
  • Non-smoking rooms
  • Data port
  • Dry cleaning/laundry
  • Efficiencies
  • First Class Hotel

A landmark hotel in the historic Garden District of New Orleans, Pontchartrain is located two miles from the French Quarter and approximately 16 miles from Louis Armstrong New Orleans International Airport. Named in honor of Count de Pontchartrain from the court of Louis XVI, Pontchartrain Hotel first opened in March of 1927. It is an imposing structure with a brick facade and architectural style. The streetcar to the French Quarter and area attractions stops directly in front of the Pontchartrain. Hotel amenities include the Pontchartrain Cafe and Bayou Bar's weekend music and menu with Creole and Cajun specialties. The hotel also offers valet parking (18 per day), a business center, and turndown service. Room service is currently unavailable, but guests can order carry-out from the hotel's restaurants. Pets are accepted at a fee of 50. All rooms feature cable TV, tea and coffee facilities, irons and ironing boards, and hairdryers.

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Accommodation Type

First Class Hotel with 118 Rooms and 12 Floors

User Ratings & Reviews

yelp Reviews (1 Review) Back to Top

justine b.
(Rating: 5.0) By justine b.
May 9, 2013

I am so happy to be the one to leave the first review for this wonderful hotel!!! I am in town from Los Angeles and was recommended to stay here from a...
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Yahoo Travel Reviews (10 Reviews see all) Back to Top

By Graham H
2007-06-16
decent hotel
comfortable beds, central A/C, limited cable, movies, and i got upgraded to a king size bed for free. the street car wasn't runnning and the bu...
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By A Yahoo! Contributor
2007-05-15
Not what I expected!!!
This hotel is in need of a renovation ASAP!!! When we got to the lobby all was well, my thoughts a nice hotel with alot of historical value. Th...
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By A Yahoo! Contributor
2007-05-03
Very, very sad. . .
At one time, the Pontchartrain was the finest inn at New Orleans; its inhouse restaurant the rival of any in the city. Indeed, the Pontchartrai...
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By A Yahoo! Contributor
2005-06-30
How could you not love this place!
My husband and I stayed at the Pontchartrain Hotel June 23rd through the 27th. We had stayed there 12 years before for our 10th anniversary; t...
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By A Yahoo! Contributor
2005-05-24
Cheap stay in Garden District
I got one of the large rooms overlooking the bridge at a cheaper price than most New Orleans hotels. The staff was very helpful and informativ...
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By A Yahoo! Contributor
2005-02-27
Do not waste your money here
I just stayed for two nites at this hotel. I was totally disgusted at this hotel. The front entry ceiling has paint peeling, one of the front...
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Travelocity Reviews (7 Reviews see all) Back to Top

By anonymous
2007-05-02
IT IS EVIDENT THAT THIS HOTLEL WAS A GRAND DELIGHT IN IT'S HAYDAY BUT NOW IT'S A SHAME THAT THE OWNER/S WANT TO KEEP IT AS IS KNOWING HOW BADLY IT NEEDS RENOVATION INTERNALLY AND WANT TO STILL OPERATE BUSINESS AS USUAL. THE OWNERS HAVE A GREAT BUILDING TO RENOVATE. I WONDER WHAT'S THEIR PROBLEM BESIDES HAVING NO PRIDE IN WHAT GOD BLESSED THEM WITH.
By anonymous
2007-03-02
We arrived at our room and were taken aback at its condition, filthy carpet, peeling wallpaper, stains all over badsread and sheets. there was a dead mouse in the bathroom but the nice young man at the desk came up to remove it right away. We sprayed down everything with Lysol and enjoyd ourselves
By anonymous
2007-02-02
The worst experiance of my life. This hotel has no bizness being open! Horrible, filthy and disgusting , Love N.O. hated this hotel. it's sad.
By anonymous
2006-12-02
I've always been quite compliant, but here is what we found. The wallpaper coming off the walls in the hall,rm #500 was disgusting, bathroom filthy spilled paint, plaster in the tub, the bed coforter had holes in it and it smelled real bad.
By anonymous
2006-11-02
It's easy to tell that the Ponchartrain Hotel was a gem in its era. Unfortunately, the hotel is in pretty bad shape. It's an old structure with numerous problems. The rooms are small but comfortable.There are plumbing and electrical problems, serious mold on the walls and ceilings (especially in then bathroom), filthy carpet and a musty smell. (I used a Glade plug-in during my stay) The staff was friendly and there were clean sheets and towels. In all fairness, I don't know how many of the hotel's problems can be attributed to Hurrican Katrina.I'm sure I won't stay at this hotel again.
By anonymous
2006-08-02
The room had a very moldy smell, carpets was very dirty, and someone's old shower cap was by the bed, nut shells were behind the bed and candy wrappers. Showercurtain had mold on it. No wash cloths in room and the spare pillow in the closet had hair on it. The blanket and bedspread had stains on it. Called front dest and they could not deliver anything.
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