Intercontinental Boston Booking Reservations, Reviews, Information

This hotel was simply amazing! I was traveling on business with a child and my travel agent had booked a room with two double beds. Well, upon arrival there were no rooms available w/the 2 beds. Therefore, we were upgraded to an Executive Suite with many apologies given for the "inconvenience". However, this room was on the 8th floor and overlooked the bay and the city. The view was amazing! The staff brought in a roll away bed for the child which was very comfortable. The master bed was equally comfortable, the suite was nicely decorated in modern decor, and the room was exceptionally clean. We arrived at around 11:30 pm and we were very hungry. The hotel has a French Restaurant, Miel, within it that is open 24 hours. The food was wonderful! The child had the Angus Burger and I had the Bavette steak. It was so good! The staff were all friendly and courteous. I would definately stay there again. Only negative, was that you have to valet park as there is no other options. The charge is 34.00 a night!

Stayed at the Intercontinental in Boston over the July 4th weekend. The hotel was excellent. The staff were very friendly and professional and the hotel was in a great location. The room we were in was very clean and quiet, the bed was very comfortable and the en suite was better than some we have seen in other hotels. I would recommend this hotel and will stay there again if I return to Boston. Not only was the hotel great, it was in a good location to explore the city.

The hotel has a very well trained and helpful staff. The location is excellent and offers easy foot access to the Financial District and the tourist and eating areas around the harbor and the North End. The bathroom with its soaking tub was a pleasure for sore muscles after walking the Freedom Trail. The shower was also excellent. The double beds aren't that wide so larger humans such as my wife and myself weren't able to sleep together. The king beds would be no problem. The bed itself was firm and I slept very well. Anyone staying at this hotel would enjoy every aspect.

We arrived into Boston in the morning, several hours before the 3pm check in time. The hotel kept pur bags and called us when our room was ready, about 1:30pm. The room itself was very nice. We stayed in a delux king room with a view of the city. Rooms on the other side have views of the river. The room was nicely decorated, very modern is design. Most importantly, it was clean. We had minimal interaction with staff, but at check in and check out, everyone was polite, curtious and helpful. We did not utilize the pool, fitness room, or on-site dining options. Two of the on-site restaurants had outside seating, overlooking the river/ harbor. The hotel was within walking distance to most of the tourist attractions downtown, ioncluding the aquarium, Quincy Market, Harbor, childrens museum, trolly tour stops and the T (metro). This hotel is located a little more south (3-4 blocks) than most others in the downtown area.

I travel a lot, and found the Intercontinental Boston, which I booked through the travel website as part of a package with airfare, one of the best hotel experiences I have had. The room was comfortable, nicely furnished, and modern in its styling. The staff was outstanding--very helpful and attentive without being obtrusive. I invited members of my family from the Boston area to join me for breakfast at the hotel's restaurant, and we all found the food and the service to be outstanding. My stay was short, but the Intercontinental met my expectations in every way.

My two daughters (ages 5 1/2 and 1 1/2) and I stayed at the Intercontinental while my husband was on business. The location of the Intercontinental is perfect for families. The New England Aquarium, The Children's Museum, and Quincy Market are all within a few blocks. The pool and fitness area are located within the Hotel's Spa and are very nice, well-kept and uncrowded. The room itself was nice, new and clean, but my expectations for a hotel of this caliber were definitely not met. The bed was below average in comfort but the pillows were the worst I've ever encountered in any hotel. Luckily, we had brought pillows with us for a stay with a relative and managed to sleep okay from the 2nd night. There also was no coffee maker in the room. While this may seem to be a non-issue for many people, travelling with two small children requires a couple of hours in the morning before leaving the room. It would have been nice to have had some coffee during this time without having to spend the for room service coffee. Overall, I would say the hotel is not worth the premium paid. There is really nothing to rate it as above average other than the location and the fact that it is brand new. I've stayed at hundreds of hotels and would not rank this hotel any better than average.

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