By
anonymous
2007-10-10
How nice it was to go to New England and stay at this wonderful hotel. My wife and kids had a great time in the heated pool that overlooked the Bar Harbor Bay. We highly recommend this location and will come back soon.
By
anonymous
2007-10-09
My husband I and I just returned from a 3 night stay at the harborside and we had a wonderful time. We stayed on the second floor in a island view king room. We would definately select this same room type again, the view was far better then that of the other less expensive rooms. Highlights: perfect location (no need to drive at all), extremely friendly/helpful staff, great breakfast, the room was even bigger and nicer than expected, very comfy bed, quiet. The few negatives that we noticed were minor: some stains on the carpet in room and hallway (but room and hotel were very clean overall), the water in the shower did not get vey hot in the morning. Some of our recommendations (if you are interested)...If you would like to do a short, moderate hike while you are there we recommend the great head trail. It is about 1.5 miles and has some great views. There is a * charge to enter acadia, but that charge lasts the whole week. The view from the top of cadillac mountain is amazing, great for taking pictures. We had a great seafood dinner at Galyn's in town. Moderately priced, good atmosphere but not too stuffy, great service, great lobster, good wine selection. We will definately eat there again on our next trip. For light/casual fare we ate at Rupununi's. It was a fun bar with a good beer selection. We had steamers, wings and clam chowder, all were excellent. The service was quite slow though, but we sat at the bar the second time and it was a lot better. Overall, great hotel, great location, great trip- we will definately be back.
By
anonymous
2007-08-10
In summary, for the price of this hotel, I expect good to exceptional service. Instead, the service at this hotel was THE WORST I have ever experienced. We reserved a room with a king bed and a balcony to celebrate our one year wedding anniversery. When we arrived we were checked into a room with a double bed in the damp basement with no apologies. Upon informing the front desk staff that the room was not as we reserved we were told that was all that was available, but we could move the next day. We were not given any compensation for the fact that we were given a room far below our expectations and what we had reserved other than a * deduction off of the rate we had booked, which I am certain was at least what they would regularly charge for this room anyway. Requests to speak to a manager were refused. Then to top off the experience, when we received our final bill they had actually added * per night to the rate we booked and were argumentative when we disputed the charges. Cleanliness was also incredibly disappointing as there was a moldy shower curtain in our room.
The hotel has probably the best location in Bar Harbor, but it is not worth the hastle and poor management to stay here.
By
anonymous
2006-10-02
The room was gorgeous and so was the view and service. Very comfortable and spacious.
By
anonymous
2006-09-02
While the hotel's location is convenient because it is at the base of Main Street on the ocean, the rooms are small and have no views. One whole level is eye to eye with the parking lot and the sunset view overlooks the street. There is alot of construction next door so the sound of air powered nail guns is pretty much constant from 8 to 5. Coffee service in the lobby (there is a charge) ends at 11. There is an annoying advertising loop for whale watching going by the fire.The hallways are confusing and parking was difficult several days.Pricey for what you get. The staff was helpful.
By
anonymous
2006-08-02
hotel looks very good, views are very nice so you can relax and have good time.The only thing that can be improve is the cleaning service that doesnt do the best work while you stay in for few days. Overall my opinion is very good about this hotel and I definitly can recommend it to everyone