The Franklin New York City Booking Reservations, Reviews, Information

From the first greeting at the door, my stay was warm, personable, and quiet. Business takes me to New York a couple of times a year and I sta...
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It was very well decorated. Very clean! I felt very safe there at the Franklin. Wonderful location. The breakfast provided each morning was a...
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My boyfriend booked a room for us at The Franklin for his birthday - and it was a real treat. Even though we live in the city, it was nice to ...
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I thought the hotel was an excellent value. It offered a nice continental breakfast and my room though small was well decorated.Able to use hot...
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This was our first trip to NYC. The Franklin was a very nice hotel. It was quiet and I felt very safe in this area of town. The staff were all exceptional. They were very helpful and accomodating. The room was very nice and the bed extremely comfortable. I was a little concerned at first at the distance to Times Square, but one of the staff explained the subway system and how to get a Metro Card. We were only 1 block from the subway entrance, so we could just hop on and go anywhere in Manhattan that we chose. There were several good places to eat within a block or two of the hotel if we didn't want to go downtown. The only negative about the hotel was the sink area in the bathroom. The sink was set in a little cubby about 18 inches wide. We could barely stand there to brush our teeth, shave, etc. I don't know if all rooms are like this, but if we stay there on our next trip, that is something I would definetely ask about.

We are retired New Yorkers and were visiting family on the Upper East side. We originally selected this small Boutique hotel just because of its location. But were we pleasantly surprised ! The staff could not do enough for us. They responded to our needs almost instantly. Al;though the room was cozy, it was absolutely immaculate. We think that the bed linens might have been ironed. Each morning we enjoyed the very complete Continental breakfast. The quality was exceptional. In the afternoons we were surprised with a wine and cheese hour. Everything was to our liking. A New York Times was delivered to our door each morning and we enjoyed the large flat screen TV. Even when we ordered a Limo to the airport, it was there when requested. Whatever we mention in this review, my wife and I feel that this hotel deserves the highest rating. Everything was made to feel personal . It is not what you usually find with the large hotel chains. If you do not mind a smaller room and you do not require a pool or full restaurant on premises, this small Hotel would be for you. Its location is great.

The location is great, near the museums and central park. Staff is very helpful. The room was very clean, well appointed and tiny. It was a one person room, finding space for my carry on luggage was a bit of a challenge. I would return.

The room was comfy and clean...and the staff was always helpful and friendly...It is one of the few hotels that I've been in where I would actually want to just sleep in and hang out in my hotel room...I really apprecaited the espresso bar as well...It was perfect in the morming to help get me out the door....The location was ideal and most of the reason I booked it...It made my stay in NYC enjoyable and I would definately stay there again...

Although the room (Superior Queen) was much smaller than I am accustomed to, it was very romantic and cozy. We came for a couple of ball games and to see the sights of New York. This was my first visit to New York, and I think that I made the right choice booking our stay in Manhatten. We found the location perfect for all that we had time to accomplish and mere minutes from just about anywhere. (Either by subway or cab) Even though the room was small, it merely reflected all that is current day New York, each square inch of Manhatten is used to it's fullest capacity...to the folks that complain endlessly about the size of the room; I ask you, are you there to sit in your room, or are you there to visit the city of Manhatten and it's surrounding burroughs? To summarize, we would definately stay at this quaint property again!

This hotel is tiny. We booked a superior queen and without knowing it were upgraded to a Deluxe King. Even that room was ridiculously small. Take a look at the pictures on their website. The photographer has done wonders making it look bigger than it feels. There is not enough room to leave your case open apart from on the bed. There is no choice but to unpack into the wardrobe. I wanted to use the supplied ironing board and could only do so in the bathroom. I have never stayed in a place so small even as a single in a bed and breakfast. The room was booked as a double but was only supplied for a single person. One set of towels, one glass, one robe, etc. We had to ask for a second set of towels etc. and only got exactly what we asked for 1 large, 1 small towel, no face cloth and none of the extra accoutrements. Breakfast was nice if you don't mind eating in a hallway. They had fresh fruit, pastries and cereals, though I was told they ran out soon after we left for the day, the food was good. Don?t even look in this area if you are a tourist. The subway isn?t far away but that is the local attractions. There was a mess up on the second day and the room wasn't cleaned. I guess a prankster turned over the please tidy my room sign. Did we get an apology? NO. Nothing, a single set of towels when we asked for clean. The others were still wet on the unmade bed. The next day I expected an apologetic clerk, an offer of discount off our next stay or a voucher for lunch at a local restaurant. I've stayed at a lot of hotels that try to look after the clientele, most offer something when a mistake has been made. This place, nothing. I will not be going back and I don't advise you to.