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Hyatt Regency Cleveland At the Arcade Booking Reservations, Reviews, Information

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Avg. User Rating
 (125 Reviews from 2 sources)
yelp Rating
(Average Yelp Rating: 3.0) (49 Reviews)
From:
$126.67 USD
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Class
4 star
Contact Information

420 Superior Avenue
Cleveland, OH 44114
United States

216-575-1234

Amenities
  • Family Rooms
  • Fitness center
  • Business center
  • Restaurant
  • Meeting rooms
  • Non-smoking rooms
  • Data port
  • First Class Hotel

Situated in the heart of downtown in an elegant National Historic Landmark building, The Hyatt Regency Cleveland at The Arcade is conveniently located within walking distance of the Theatre District, Public Square, Playhouse Square, Tower City Shopping, Rock & Roll Hall of Fame and Cleveland's major sporting venues - Browns Stadium, Jacobs Field and Gund Arena. The building features 293 guest rooms, a full service restaurant and fitness center in a historic setting. Guest room amenities include commissioned black & white photography, historic windows and vaulted ceilings, views of either downtown Cleveland, Lake Erie, Sports Complexes or Historic Arcade, work desk area with dual line speakerphones, data port and voice mail, in room safe, iron & boardfull length and make up mirrors, coffee/tea maker, remote 27 Color TV with in-room movies, AM/FM Radio and alarm clock.

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Accommodation Type

First Class Hotel with 293 Rooms and 8 Floors

User Ratings & Reviews

yelp Reviews (49 Reviews) Back to Top

Jessica J.
(Rating: 5.0) By Jessica J.
May 7, 2013

Kudos to Hyatt Regency Arcade for hiring the best customer service professional I've ever encountered! During our stay at the Hyatt for a wedding...
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Amy H.
(Rating: 4.0) By Amy H.
April 16, 2013

What a beautiful hotel this is! Wow. I half expected there to be a canal with gondolas and Italian men singing opera along the length of the interior....
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Rich D.
(Rating: 4.0) By Rich D.
February 9, 2013

Stayed here on Memorial Day weekend on the way back from a road trip. If I remember correctly, I got a discount rate through a LivingSocial deal or...
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Yahoo Travel Reviews (17 Reviews see all) Back to Top

By joe
2008-09-29
WAS a great deal for the location
The location was really nice. We wanted to check out the city and we could get to anywhere within minutes. Room itself was nice. We did 'nt us...
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By drakeja
2007-06-27
Excessive Petty Charges
Excessive Petty Charges No free internet 10$ for 24 hours5$ should be free water bottle 1$ local phone chargesRoom service hi deliver charge a...
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By cibishop@prodigy.net
2007-04-17
The walls are paper thin!
The hotel was lovely and the rooms were quaint. However, there was a prom party in the Arcade the night we stayed. At 11:30 pm, we called the f...
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By A Yahoo! Contributor
2007-03-11
lots of potential, poor quality
the location is great.i travel often & was excited to stay at the arcade. however, the cleanliness of the room was awful. hair all over bathroo...
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By A Yahoo! Contributor
2007-02-26
Very poor customer service..especially in the reservation area
I had stayed at the Hyatt in Nov. and had a reasonably pleasant experience so when I was planning on coming to Cleveland in January I made rese...
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By Lil Bit aka T
2006-09-22
This Is Where I would Go
I never had a stay at a hotel, but if I was to stay at one..I would pick this one..I have had people to say that it was nice in there and the p...
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Travelocity Reviews (8 Reviews see all) Back to Top

By anonymous
2008-06-22
Traveled to Cleveland specifically to eat at Lola and the Hyatt was only steps away! We booked our room at a special summer weekend rate and we recieved a daily food credit (used for breakfast) so this was an unbelievable deal! The desk staff was friendly and professional and the valet parking was terrific. Due to some horribly inclimate weather, we were stuck in the hotel for an evening but went to one of the restaurants in the building and had a very nice dinner. As a bonus, we had a room on the 8th floor with a beautiful view of the lake. All in all, we were exremely pleased.
By anonymous
2007-12-31
Staff was very accomodating. Valet parking was very quick and efficient. Room was very clean and comfortable. Location was excellent for Browns' stadium and numerous restaurants to meet any tastes.
By anonymous
2007-05-21
Excellent place to stay. Spacious suites. Clean, and comfortable. Wonderful service. In walking distance of lots of restaurants, shopping and sight-seeing.
By anonymous
2007-03-02
Shocked that Hyatt room was horrible! Room was prepaid, no cancel avail. horrible mildew, old and hard mattress, hair all over and in bedding. Burns in bedding. No duvet cover, flast sheets used. valet lost car 3x! staff very professiona and apologetic.seems as if managers were on vacation! worse than 1 star in room, superior common areas. nice potential, terrible stay. good luck and never pay more than 70.00
By anonymous
2006-09-02
We've stayed here several times and usually been satisfied. This time the hotel was full, the king bed we thought we reserved not available, and a party in the arcade that ran late. Nice place for a party but not so nice for the uninvited guests. Management might want to rethink that, and deliver what they promise.
By anonymous
2006-09-02
Hyatt did a great job of building a modern hotel within an 1890 structure. The rooms are nice and the whole place feels well thought-out.
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