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Marriott Cleveland Key Center Booking Reservations, Reviews, Information

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User Ratings & Reviews

yelp Reviews (38 Reviews) Back to Top

Hannah M.
(Rating: 1.0) By Hannah M.
April 25, 2013

I started out thinking this was a nice hotel; comfy bed, decent pillows, totally great location. Also at the offset, I THOUGHT the staff were really nice...
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Ben S.
(Rating: 5.0) By Ben S.
February 4, 2013

While it may seem as you are driving to this hotel that you are driving away from areas you may want to visit, once you're in your room and look out the...
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Tae E.
(Rating: 5.0) By Tae E.
April 26, 2013

Stayed here on a business trip. Staff was efficient and very friendly. Was told if I wanted a snack, the gift shop was open until midnight - was thrilled to...
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Yahoo Travel Reviews (12 Reviews see all) Back to Top

By A Yahoo! Contributor
2008-05-01
Awesome time
Went to the tribe game and was able to walk back to the hotel. Walked to our restaurant, walked to 6th street, and walked back, great location...
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By A Yahoo! Contributor
2008-04-07
Beautiful Room
We stayed here for my Husbands company function. All were to stay at the Renaissance but we got selected to stay at the Marriott. I am glad. ...
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By A Yahoo! Contributor
2007-10-30
Sneaky
We reserved a concierge level room. We weren't given one. We had to demand a rate adjust when we caught on... Room wasn't ready at check in a...
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By kenshort1
2007-08-20
this is the place to stay
everything from the way we were greeted at valet. and helped us into this very nicely decorated hotel. very nice all the way to the rooms. ask ...
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By A Yahoo! Contributor
2007-07-16
Will stay there again
I visit Cleveland occasionally and will definitely return to this hotel. We had a very pleasant experience. Service was prompt, room was clean ...
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By A Yahoo! Contributor
2007-06-11
Great hotel near Rock & Roll Hall of Fame Museum
This hotel was extremely comfortable and clean. The staff was friendly and my room had a fantastic unobstructed view of Lake Erie and of the Ro...
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Travelocity Reviews (5 Reviews) Back to Top

By anonymous
2008-08-03
This hotel is in the perfect location....within walking distance to many attractions, restaurants, malls, and parks. Very nice part of the city..... The only downside is paying for parking.....*night...and also paying for wireless internet...* per 24 hours.
By anonymous
2007-12-17
This hotel is located very close to so many things which made it possible for us to walk and not have to rent a car. The staff were exceptional; we felt welcome from the moment we approached the hotel to the moment we checked out. We had a drink in the bar, but did not eat at the hotel. It's a beautiful place to stay and we will definitely be coming back!
By anonymous
2007-08-27
Recent trip to Cleveland turned out to be quite a challenge! All of the Public Square area is under major construction. What should have been an easy trip from the airport to downtown via the RTA Rail turned out to be a lesson in dodging potholes, navigating fences, blocked streets and poor access to transit The hotel staff were okay, except for the two gentlemen who ignored me while I was standing in line to check in, and the housekeeper who thought my room was to be cleaned completely because "it was so clean--until I opened the closet!" by then she had emptied the contents of the in-room fridge--with of course no offer to see that things were replaced. Had the breakfast buffett on Sunday morning, was quite good and an exceptional value at * vs. the * listed on the menu--perhaps the discount was given to make up for the exceptionally poor service of the wait staff? There isn't much to do in downtown Cleveland on the weekends, though I did catch "The Lion King" at nearby (15 min walk) to Playhouse Square on Sunday evening. Upon trying to check out on Monday morning, after calling from the front desk to have someone come to the counter with no response, I had to locate a house phone to call for assistance. Overall not a bad experience, but not one of the best. Cleveland does offer many cultural sites, none of which are made easy to reach with public transportation
By anonymous
2007-07-23
This was a fantastic hotel to stay in in Cleveland. It was located right downtown with easy access to the Rock and Roll Hall of Fame, Browns Stadium, and public transportation to anywhere else you need to go. The staff was very nice and helpful. The rooms were clean and the beds were incredibly comfy. I had a great stay and would not hesitate to stay again.
By anonymous
2007-06-02
This hotel was the perfect choice for our weekend getaway in Cleveland. Its closeness to the Cleveland Rapid Transit station meant we didn't need to rent a car for our visit! Baseball, Rock and Roll and Warehouse District Restaurants were all within easy walking distance. The concierge was extremely helpful with directions and dining recommendations.

CitySearch Reviews (2 Reviews) Back to Top

By Contributor
2008-12-07
Great hotel and great location by Mindy W. at InsiderPages
This hotel is located in the heart of downtown Cleveland. You can see the waterfront from most sides of the hotel. There are tons of restaura...
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By Contributor
2006-02-16
The Marriott caters admirably to the well-heeled business traveler.
The SceneFacing Public Square, the Marriott is within walking distance of the Convention Center, Lake Erie, the Rock and Roll Hall of Fame,
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