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Shilo Inn Suites Hotel Salt Lake Salt Lake City, UT - Booking Reservations, Reviews, Information

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User Ratings & Reviews

yelp Reviews (12 Reviews) Back to Top

John P.
(Rating: 5.0) By John P.
May 17, 2013

We stayed at this fine hotel three nights in May 2013. It was great! I really don't believe the negative reviews on yelp. My wife and I had a very nice...
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Jason O.
(Rating: 3.0) By Jason O.
February 8, 2013

Staying here due to location downtown. Lobby is freezing, rooms smell like wet feet. The 19" tube TV has to warm up for about 5 minutes so the channels...
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John R.
(Rating: 1.0) By John R.
October 16, 2012

This places makes me mad. The overall appearance is exactly what you would expect; it has the outline of luxury but is really just crap. My room was on...
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Yahoo Travel Reviews (5 Reviews) Back to Top

By A Yahoo! Contributor
2008-12-04
Treated Horrible!
Me and My Husband along with another couple tried to check in to get rooms for the night. The lady at the Front desk told us they were all book...
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By morr3917
2008-06-03
Great Time!
We stayed here for 3 nights and had a great time. Our room was big and accomadated my husband and I and our 3 kids perfectly. We had a great ...
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By A Yahoo! Contributor
2008-02-28
Disappointed
The heating in the room was impossible to adjust. The heating element would heat up and when the room reached the desired temperature, a cold ...
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By A Yahoo! Contributor
2007-09-24
Disappointed
There were multiple significant problems during my stay. 1.The staff was curt and at times rude. 2.Maintenance and housekeeping requests were n...
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By A Yahoo! Contributor
2006-09-01
great hotel
We throughly enjoyed our stay. We are from the UK & were visiting family in Salt Lake City. The service was very good & we liked the fridge in ...
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Travelocity Reviews (11 Reviews see all) Back to Top

By anonymous
2008-05-21
I was here for a nurses convention and was quite impressed with the overall facility. It was convenient to everything, the staff was pleasant and helpful and the rooms were clean. (nurses look) I enjoyed the breakfast each morning and the shuttle to and from the airport was prompt and the driver courteous not to mention FREE internet as well. I would highly reccommend.
By anonymous
2008-03-30
The good: the staff was very friendly, it was quiet and the hotel was very clean. The parking was also free which was very nice. It is in a really nice downtown location.The BAD: Very uncomfortable beds, 80's decor, hair dryer had a short and kept turning on all by itself, the shower knob was broken, the toilet didn't work very well. The pool and fitness facilities were closed for repairs. The breakfast was free but you basically get what you pay for in that regard.Overall for the price, I would NOT stay there again.
By anonymous
2008-03-03
I don't usually review a hotel but the public needs to be warned about the Shilo. Travel agency did not send our reservation so the desk staff treated me rudely. The entire hotel smelt bad. The lobby and elevator were dirty. Then there was the room. It smelt terrible. LIke backed up sewer. I sat down at the table and my arm stuck to it. Everything felt sticky. The entire hotel made me feel like it was unsanitary to touch anything let alone sleep in the bed. We didn't last an hour in this pig sty. It truly was a relief to get out of the place. We left after an hour and called travel agency and demanded our money back. We went down the street to the Marriot. PUBLIC BE WARNED. REALLY GROSS PLACE TO STAY.
By anonymous
2007-12-30
Booked a king suite, got 2 queens. Asked for nonsmoking, room smelled of smoke. Asked twice for a crib, never got one. No towels at pool, asked twice never got any. Pool was nice but hot tub was green. I think they are under staffed. Good location and complimentary breakfast was nice. Dissapointed, not worth 120.00.
By anonymous
2007-11-28
I stayed one night here with my husband and mother while we attended a concert. It was clean, convenient to downtown. The complimentary breakfast was great....good selection and great quality. The parking garage behind the building was a bit of a walk for my elderly mother, but it didn't cost us anything to park. In all, I was pleased with the hotel, and would most certainly stay again.
By anonymous
2007-10-21
The staff was rude and unhelpful. The pool was semi-closed for a bacterial outbreak. One of the elevators was out of order, the ice machine didnt work, and the room service menu was out of date...items that werent offered or made were still listed.
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