Grand Canyon National Park Grand Canyon National Park, AZ

bestlasvegastours.com west rim tour rip off

The Grand Canyon itself is breathtaking, you must visit but DO NOT book your tour with bestlasvegastours.com. These people are con men. The helicopter ride was about eight minutes both ways. The pontoon boat cruise was 18 mins (I timed it) so basically you are paying an additional $150 per person for 26 mins. The quality of lunch was poor. There were too many switches of buses eating up time such that we had to rush through our day to make it back on time to go back to Vegas. On the bus ride my party of eight were at the front of the line so we got to pick our seats and my dad and cousin each sat by the window. My cousin was rudely told to move to sit with my dad so that a married white couple could sit together, this was not a request it was a demand. There were no reserved seats, it should be first come first served. The tour operator had a shouting match with my dad (my dad was already angry that they had deceived us about pricing and wrongly booked our tour) and threatened to call the police and remove my dad from the bus because he refused to move. My dad never did anything antisocial or use swear words, he was simply standing up for his rights. I have never seen such an outright form of discrimination towards my family in my life. He had ruined eight people's experience of the Grand Canyon. Horrible customer service and poorly constructed tour.