The Sutton Place Hotel Vancouver

by tabitha e. on October 31, 2009

Its Friday night 9ish and i need a suite to entertain some out of town guests -very last min. Called to find out what was available and was told absolutely...

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by Amy C. on October 10, 2009

We stayed at the Sutton Place over Memorial Day weekend 2007. From the moment we arrived, the staff were wonderful! The concierge gentlemen were phenomenal,...

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by Gourmet Princessa L. on October 6, 2009

The Sutton Place is conveniently located in downtown Vancouver, just around the corner from the fabulous downtown shopping street, Robson Street. The hotel...

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They don't want you to book through the internet

 by  anonymous  on  2008-05-26

When we arrived at the Sutton we were told because we booked through travelocity we could not have a king size bed we would have to take to twin beds and we were told we should not have booked through travel website. My wife and I were very disappointed by this and it made it very inconvenient for us to sleep in separate beds kind of takes the romance out of it. For being a 5 star or even 4 star hotel. I've had more accomidating front desk at Motel 6. We did not feel welcome there from that point on. The concierge were excellent and the house keeping were nice just a real bummer they don't like Travel or online booking. For what they charge find someone who wants your business.

They don't want you to book through the internet

 by  anonymous  on  2008-05-05

First of all I really dont know how any one can bash this place like a number of people have on this site. If they can find a better hotel, they are welcom to it!!! This is an excellent hotel, with great, classic style rooms. Service was first rate and the dining room for breakfast was first class all the way. Situated in an excellent area of Downtown Vancouver which is accessable to most great restaurants, shopping, etc, etc. I cant wait to stay here again. the fitness room was a little cramped, but that is a minor issue here.

Outstanding place in the heart of downtown Vancouver.

 by  anonymous  on  2008-03-30

I would definitely stay at this hotel again. The rooms were clean, spacious and provided a great view of downtown Vancouver. The staff were all very courteous and incredibly helpful. The beds were comfortable, although I can't say I liked the fabric that they used on the comforters. The water pressure was also slightly lacking in the showers, but this was only a minor inconvenience considering how great the rest of my experience was. Prices are a little steep on the minibar, room service, etc., but this is no surprise considering that it's a 5-star hotel. The restaurant and bar downstairs are an added bonus, as is the currency exchange service offered at the front desk. Overall, I would rate my experience as a 9.5 out of 10.

They don't want you to book through the internet

 by  anonymous  on  2008-02-27

Hotel is one of the best in the city. Its centrally located. The staff is incredible - from the maids to the concierge. The martinis are too expensive (15 dollars) but they weren't bad.

Outstanding place in the heart of downtown Vancouver.

 by  anonymous  on  2008-01-21

We stayed for a two night anniversary getaway in mid-January and chose this place as a place to be spoiled. Though there was some of that, it also had some small issues that bothered us. First the good, and there is lots. The location is great, right in the heart of downtown just steps from cool shopping, a movie theatre, great restaurants, the skytrain, and a million things to do. The staff upgraded us immediately to an executive suite which had lots of space and a bathroom with a seperate shower and tub, the hotel is elegant, the people bend over backwards to make us feel nice and you may see a celebity or two. On the downside, the housekeeping staff was not as great, once barging into the room with only the briefist of knocks and our beds bottom sheet was too short and my feet scraped against the mattres all night (the hotel took care of that by night two). We went to the Chocoholics Buffet and it was OK at best, and the coffee/Tea does not come with it! (each was another 4.50!). Finally, the pool/Hot tub were being repaired (One of the reasons we came here) and they told us that we had to walk two blocks to the Sheraton (it was 28 degrees!) Still, for the right price, I would gladly stay here again, but the 200 per night seemed a bit much for what we got. The Sharaton, Hyatt, and Fairmont are all nearby, so there are other options, but this palce was very nice.

best stay of my life

 by  anonymous  on  2007-11-12

This hotel treats you with respect. Their service is outstanding. Very friendly and courtesy people. Always willing to help and they never have a "NO" as an answer for your questions, they'll give you options or alternatives instead. The people there are very knowledgeable and extremely friendly.Very conviently located to fine restaurants and shoppings as well as Vancouver's main attractions. Hotel is nice, clean, and safe. I had an awesome experience and will definitely consider them again.