Amenities
Holiday Inn Aurola is across the park from museums and shopping and approximately 10 miles from Juan Santamaria International Airport. This location is also less than a mile from the National Theater, Cultural Plaza/Gold Museum, Legislative Assembly (Congress), National Museum/Democracy Plaza, Artisan Market, Jade Museum, Costa Rican Center for Culture, Simon Bolivar Zoo, Cathedral, Central Market, and Fanal Museum. Hotel amenities include the casino, beauty salon, indoor swimming pool, gymnasium, whirlpool, business center, Mirador Restaurant, Tropicana Restaurant, and La Palma Bar. The hotel also offers room service, valet laundry service, babysitting, currency exchange, a concierge, and free parking. All rooms feature satellite TV, refrigerators, coffeemakers, hairdryers, individual climate controls, irons and ironing boards, and voicemail.
Comfort stay
I would like to recomend this hotel , excellent service
Comfort stay
This place was horrible. It was a scary experience. The formal restaurant had a few critters crawling around, which made me sick to my stomach. I would not recommend this hotel to my worst enemy. The bathroom toilet did not flush and the shower had freezing cold water. The air conditioner did not work properly. You could not adjust the temperature, you had to deal with either a freezing room or a stuffy room. The staff in that place would not even aknowledge your presence, they would finish up there personal activities at a slow pace and would not let you know they would be right with you. This was absolutely the worst hotel experience I have ever had.
not too bad
decent hotel. NO service from airport. Food so/so.
This hotel is located in the best location in San Jose. The hotel charge 40 for an extra person fee which I did not like. The services was marginal and was nothing special. The rooms were small but they were clean. This supposed to be an upscale hotel in San Jose but it's not even close.
Impeccable room service and bell hops. Front desk and answering service are terrible. Definitely NOT for business: missed appointments and messages never received or noted. Cost me time and money unnecessarily. Good location: central & convenient. On the ""border"" of not-so-good areas but not a problem. Would not go back: condo rentals cheaper, better and less hassles.
Very hard to drive to, as I rented a car and its located smack in the middle of downtown. Also Internet will cost you 10/ hour. Since it's unsafe yo go outside, you have no choice but to pay those prices
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