Barcelo San Jose Palacio Hotel, Spa and Casino, San José, Costa Rica

I'll go back!

 by  anonymous  on  2007-10-27

Warmly greeted at the front counter. Remember you are on CR time so things move a bit slower than in US. The Buffet was EXCELLENT...I ate there every night and was thrilled with the choice of food and ice cold beer. I felt comfortable and safe while walking through the beautiful gardens day and night. Wouldhighly recommend getting a room toward the back of the hotel by the pool front rooms face the highway. The Casino leaves a lot to be desired but it's safe and clean, except for the smoking allowed! The pool is well maintained and very clean. The food service is also great there. I have high standards and they were met at the Palacio.

I'll go back!

 by  anonymous  on  2007-06-02

For the most part this hotel is nice. It has several restaurants but everything is overpriced. The staff is okay but definitely not overly friendly. The rooms and lobby can use some updating but they are still suitable. Staff does not greet you when passing in the hallway and certainly don't provide that ""is there anything I can do to help"" attitude. Food was not bad but not great. Good things-Large, clean hotel room. Hotel workers are always cleaning. San Jose is VERY expensive-you should go there for the sites but don't expect cheap deals on ANYTHING

Great hotel

 by  anonymous  on  2007-05-02

The hotel was fine. Staff were helpful with adults and teenagers. However, the computer service was very weak. It took my husband three days to check his e-mail due to their server.

 by  anonymous  on  2007-03-24

My sister and I came for spring break. We didn't spend that much time at the hotel. The staff was nice enough, although many did not speak english. It was too cold and windy to really enjoy the pool. The food was good.

 by  anonymous  on  2006-12-02

restaurant is very expensive

 by  anonymous  on  2006-10-02

This hotel was 15 minutes from the airport. I was surprised at how spacious and beautiful the rooms were with unique central american woods and decor. Service requests were a little slow, maybe typical in this part of the world.