Amenities
The Balmoral hotel is on the new boulevard that crosses Central Avenue between Seventh and Ninth streets, 12 miles from San Jose International Airport. This places the hotel in the most secure and elegant zone, very near to shopping malls, restaurants, handy craft shops, banks and different museums. This allows the guests to enjoy San Jose in a comfortable secure area within walking distance from the hotel. *Hotel requires flight details and date required for the service. Transfer is operated all year at any hour.* Utell Value Selection - Takes pride in creating a friendly and informal atmosphere, providing excellent value for money for both business and leisure stays.
not very nice
The room we stayed in was very old and musty. The place had a horrible smell and the price was far too much for the quality of the stay. I woul...
horrible experience at horrible facility
walked into very nice lobby and pleasant staff and, because we were tired and hungry, booked a room for $85 USD w/o seeing room 1st. BIG mistak...
Great Location, but ...
Great location on the Central Avenue (pedestrian street) in downtown San Jose. Excellent breakfast included. Public areas are reasonably nice. ...
Not Great Rooms, friendly Staff
I stayed at the Balmoral after meeting some people in Jaco who said it was a great hotel. I had read the reviews about it and originally decide...
Great hotel with super friendly staff and the best location in town.
Our family group of 11 persons(age range 13-53) stayed at this hotel for a week. The place is very clean and the staff friendly.The rooms are s...
Convenient, Clean, Safe and Reasonably Priced
My room was clean and reasonably quiet especially with the TV and/or AC on. The section of town is very noisy and heavily travelled, but I felt...
great place to stay SAFE too
you will feel very safe here ,hotel very clean .staff always there to help .food was good ,upstairs bar tenders mario,an christan are very good an never miss a beat when your there.make sure you stop by to see them an say hello .friday nights the bar fills up fast good place to be . breakfast always good an hot . if you need a taxi have the front desk call javier for you 63 year on costarica man will take you all around has good story too he will make you feel at home this is a good place to come an make friends
great place to stay SAFE too
WE stayed there for one noght only. it was ok, with good value for money.
I arrived to find that I paid more money per night to stay in a larger room, and yet I was placed in a small, 10x10 room....there was no hot water in the sink (no water came out of that faucet) and there was no hot water in the shower from about 7 am to 9:15 am...... I asked three times to be moved to another room, and no one responded. The hotel restaurant is fairly good and reasonable, and the service is good if you get the right waiter or waitress..... there were 2 who were horrible, and the remaining ones were excellent....I don't believe I would stay there again, only because hot water was advertised (agua caliente) and they did not deliver
The location is close to the museums and the cultural center but you will have to deal with lots of pedestrians and cars. The museums are really the only child-friendly activities in the area. This is a good place to be if you need to stay in San Jose for the night but don't really need more than a shower and bed. The parking attendants were friendly and did a good job of watching over the parking lot. The rooms were very basic and worn. Our biggest problem was getting an iron. We repeatedly asked for an iron over the 1.5 days we were there without much luck. We were told that they were all checked out and that they would get back to us (they never did). As you can imagine this is a serious problem if you need to iron a suit or dress for a meeting. The food was fair in quality and price although the breakfast menu was very limited.
It is located on Central Avenue - right in the midst of all things good and all things bad. The 'bouncer' aka security who was ever present at the front entrance was kind of disturbing. I was told to put my gold necklace inside of my shirt and to take my earrings off. I am from NYC and declined his suggestion. (As a matter of fact there were 'bouncers' all over the place in downtown San Jose - not just in front of the hotels!) However, I have seen worse and been in worse areas. I did not at any time feel threatened or in any kind of danger. I personally liked the location for the time that I spent there. One day before Puerto Viejo and one day after. Shopping, restaurants and museums etc were within walking distance. Now for the rooms! It would be a typical low end hotel room in the states. Small and with a musty smell. TV and AC worked fine. The bed was ok. Only 1 pillow and I like 2! The worse part of the accommodations was listening to other people taking showers, their conversations and the toilets flushing! The walls are paper thin. The free breakfast in the hotel restaurant was quite good. We also had lunch there and it was equally as good. No real complaints about the hotel. I was not in NYC / ATL or LA . It is not the Hilton . I did not plan to stay more than a couple of nights. So it was fine.
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