Amenities
The newly renovated Holiday Inn Sunspree Resort All Inclusive is located approximately 8 miles from Montego Bay and 6 miles from Sangster International Airport.They have renovated, refurbished, and refreshed their resort with a modern look and feel. The remodeled open-air lobby is gorgeous and inviting with its sleek water fountain, catamaran lobby bar, courtesy lounge, and comfortable seating area.All-inclusive vacations include room accommodations, three delicious meals daily, snacks from morning until evening, local brand cocktails, resort amenities, and activities (excluding motorized equipment). Children 12 and under stay, play and eat free (when sharing room with parents or adult, conditions may apply). Resort Amenities include two pools: a large lagoon-shaped, free-form swimming pool with wheelchair accessibility and an adults-only pool featuring swim-up bar and whirlpool. A kids' pool, a brand new, state-of-the-art fitness center, four lighted tennis courts, basketball, nine-hole Mini Golf Course lit for night play, non-motorized watersports (snorkeling, pedal boats, kayaks, Sunfish Sailing, catamaran, and wind surfing), scuba diving (PADI 5 Star Dive Facility), Internet access (charges apply), an oceanfront whirlpool, a disco and nightclub, children's activity centers, adult activities, a wide variety of indoor and outdoor activities, an electronic casino (ages 18 and over), and arcade games are also available. Motorized watersports equipment is available at an additional cost.All rooms include balconies or patios, dataports, US standard electrical outlets (110 volt), coffeemakers, personal safes, cable TV, clock radios, hairdryers, and irons and ironing boards. All rooms have two double beds or one king bed.
Things you should know...
Ok, I'm writing this trying to keep in mind my own frustrations when I read resort reviews - you know, the usual "was the worst place ever...
Disappointed
Stay for four days the rooms were aweful. We didn't have hot water and the water pressure was terrible in our room and it took 2 1/2 days for m...
Good value for families with young kids
POSITIVES great staff, friendly service great kids club shallow waters excellent for young kids the ice cream/pop corn shop was great my son wo...
Just OK
Holiday Inn Sunspree Resort Montego Bay, Jamaica I have stayed in two similar resorts in Jamaica (Starfish and Sunset Beach). Like the others, ...
Barely a 3 star
We were supposed to Stay at the Royal Decameron, which supposedly was overbooked, so we go "upgraded" to the Holiday Inn. I do not kn...
Excellent Value
I just got back from a week with my wife and 2 children 6 and 5 . First off I chose this hotel because it was $1000 cheaper than any other hote...
Great for families, not so much with friends
I stayed here with my sister and it was just okay. There is really not entertainment for adults, it's all focused on children. It's also not too exciting, it's pretty much dead after 11pm. During the day there is music (lots of american music) playing really loud which is fine here and there but not if you just want to sit on the beach and relax, it can become quite annoying day after day. Also, there is an MC on the microphone for when they are playing games ALL day, you might get sick of hearing that if you are in the pool area or even on the beach next to it. You do have the option to venture down to a beach on the farther end of the hotel but then there's lots of seaweed and it's pretty shallow, not much opportunity to swim. It was filled with children and families, i think it's a GREAT place to bring your family especially if you have younger children. If you are planning a quiet vacation with maybe some rowdy nights, I don't think this would be your best bet. However, it's Jamaica and it's right on the ocean. It really was a great experience all in all as we did fill our days with tours that you can reserve right in the lobby. Again, planning for quiet relaxing or with friends? Check your options but this place will be alright for you too. It's very close to the airport too.
Great for families, not so much with friends
When we arrived there had been a Summerfest, so we had to wait to get a room, which was understandable. After four hours, we were given a room that was, needless to say, very much undesirable. We booked an ocean front deluxe room; deluxe it was NOT. The furniture looked like a dog had chewed on it and the beds were hard. Needless to say, we were not happy. We had to upgrade to a suite (which we were told that is all that was left in ocean front) and pay for the upgrade. However, because my friend was a member of the Priority Club, they reduced the daily rate by half, which was still not in our plans, but what could we do. The manager tried very hard to accommodate us after this mishap. He called the next morning to make sure we were satisfied and the staff were very accommodating. After settling in and finally resting after this mishap, all in all we made the best of the situation and went on with our plans. The resort on a whole always had something going on as far as entertainment, food, and adventure (should you decide to pay for it). The amenities it had to offer were very good. We had to go off-sight to parasail; but there were other water sports on the premises, but no jet-skis.
Excellent trip
Be aware that the hotel has gone through a number of changes over the last 12 months. Returning guests will be shocked at the amenities that are no longer available. My seven year old and 12 year old children were extremely disappointed that they could not get in the hot tub, that they could not swim in the pool (like before) during show time. Flies were everywhere. We could not enjoy any type of outdoor dining because we were to busy fanning flies from our food and drinks. The pool had to be closed for an entire day because someone had an accident in the pool. They do not have an up to date filtration and sanitation system. Some entertainment was not family acceptable. Be careful of the reggae music. If you understand the sexual lyrics in some of the songs you would be packing up and leaving. We enjoyed this hotel the first time but we definitely NOT be returning.
Great for families, not so much with friends
My husband and 2 children ages 7 and 10 stayed at this hotel for the past 3 years. This year we were very disappointed in the service at the Holiday Inn. The hotel is under new mangement and you can tell a difference. Entertainment in the past was excellent our kids did not want to go to their room. This year their was nothing to do. The place was almost deserted. You couldn't enjoy your food because the flies were everywhere. You pay for what you get I guess. I wouldn't recommend this hotel to anyone not even if you are on a budget it's not worth it.Pay the extra money and go some where else. When I book vacations I usually read the reviews and take in consideration when I book my vacation. This is a true review. Jamaica is a beautiful island and a lot of great places to see but not this hotel.
Excellent trip
We originally were going to take our son, so this was a perfect place for families! The food was okay and as I talked with other people from different hotels who spent at least 1000 more their food was no better! The pool was great, drinks were definitely strong, beach did not have depth but definitely places to be by yourself. There is also an adult pool, but if you don't like smoke stay away! There were a lot of activities for the family, but water activities were disappointing as the area is shallow and they don't let you go far enough out by yourself to enjoy the time. The spa services were a good deal, but a massage on the beach means people loud right near you and smokers-not a lot of respect-oh and the therapists talk on their phones-apparently nobody knows what a massage is supposed to be like! We did tip but that was our choice-and it is the most helpful when at the bar because otherwise good luck getting drinks in a timely fashion. Make reservations every day at 3pm for the next evening unless you want to eat at the same buffet as for breakfast and lunch-food is much better and service is great! The biggest complaint we had was that between the hours of 2-6pm you can't get anything healthy to eat because the buffet is closed and the grille offers burgers, fried food and grilled cheese. Fresh fruit was hit or miss at the buffet! This was our first all inclusive and might go back with our son but not by ourselves-heard they are renovating spa and rooms in September.
Buffet Not Good
Here's the bad stuff - no carpet in the rooms, and the shower only had warm water. Other than that, the property was beautiful. The people were very friendly, and went out of their way to make sure we had everything we needed. The food was incredible. I would have been satisfied with just the buffet, but the other restaurants really spoil and indulge you! We dined on the beach, and ate at cappacino's in style! They had fully stocked bars all over the place. You could get hamburgers, nachos, ice cream just about anytime. We went snorkling, sailing, kayacking and peddleboating in addition to our excursions. They also had great entertainment stage shows, contests and beach parties. I would highly recommend this hotel to everyone!
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