Amenities
The Ritz-Carlton Golf & Spa Resort Rose Hall is a five-star luxury property located one mile from the historical Rose Hall Great House and 6 miles from Sangster International Airport.Hotel amenities include 24-hour room service, twice-daily housekeeping including evening turndown, complimentary overnight shoeshine, overnight laundry service, Bath Butler & Bath Menu (upon request), multilingual staff, ATM, valet parking, tour desk, gift/sundry shops & Kids Club. For recreation, the hotel offers non-motorized watersports, 2 tennis center, an 18-hole championship golf course, outdoor pool, fitness center, Jacuzzi, and full-service spa & salon, including sauna, steam room, & relaxation lounge.Dining options include: Horizon, features daily tantalizing action stations w/ the option to be seated indoor or outdoor. Mangos, a casual poolside venue overlooking the ocean and The White Witch Restaurant which is set atop the winding green hills of the resorts 18-hole championship golf course give diners an elevated panoramic view of Jamaicas mountainous countryside and turquoise-blue waters. Cohoba Lounge offers authentic Jamaican coffee in the mornings , cocktails, tapas, rum tasting & live entertainment in the evenings & the Reggae Jerk Center, located on the West Beach, presents authentic Jamaican cuisine w/ the sounds of reggae music in the background.Guest rooms feature flat screen LCD cable TVs, CD players, dial-up Internet access, multi-line phones, voicemail, irons, ironing boards, hairdryers, in-room safes & bathrobes.Please note that a 14 percent daily service fee applies to all reservations and includes the following amenities & services: Unlimited use of the fitness centre and tennis courts, use of non-motorized watersports equipment (weather permitting; based on availability), transportation to and from the Shoppes at Rose Hall & the White Witch golf course, daily coffee service in the lobby from 6am to 9am, a daily fax of the NY Times & entertainment.
What's Included???
Apparently we were confused with our vacation Ritz pricing. We though that for the amount of money that we paid to the stay at the hotel the food was all inclusive, found out once we checked in that it was not. Be sure to confirm that your reservation is INCLUSIVE; prices for the food at the RITZ is ASTRONOMICAL. Oh and bring at least an extra * just for tipping, which is expected by everyone. Excluding those major irritants?i.e. food prices and tipping, our overall experience was great. Know exactly what to expect for my next trip to Jamaica.
What's Included???
I had a wonderful time. The hotel is beautiful, and the staff was very professional and friendly. I loved the main bar off the lobby. The service was exceptional. The food in the restaurants was excellent I felt like I was dining in downtown Chicago. Room service was fast and delicious. I went down for Sumfest and the staff was very accommodating with transportation. My overall experience was great I would highly recommend this hotel.
Exceptional
I had my wedding there, and it was badly handled by the Ritz staff. Some of my guests were not served any cake or champagne, and the hotel staff were rude to guests. We did not receive the wedding cake that we ordered. The wedding coordinators left before the event ended, and the proceedings were unnecessarily delayed. The pricing was too high for the poor service, and the Ritz was unwilling to customize, they imposed hefty financial penalties to discourage us from using outside vendors.
What's Included???
The Ritz is 1st class all the way. We had a great time there.
Exceptional
My husband and I found this hotel to be a bit disappointing. The beach was littered with trash and rocks and the landscaping needed some TLC. The staff did not offer the same attentivness we have been spoiled with at other Ritz hotels in the past. However the Club level offered a private concierge who was superb and excellent food and beverage presentations. The White Witch rest. at the golf course has excellent food with a view to match
Zero Personality
My wife and I, after two vacations at the Rose Hall, have now decided to use our annual vacation fund for a once-a-year dream vacation at The Ritz, instead of 2 or 3 vacations a year somewhere else. It's that good, and that expensive. Absolutely every employee is there to please you. The food is unparalleled and you should expect to gain a few happy pounds. During slow season, however, resign yourself to not venturing out of the hotel grounds (for anything other than the local ""greenery"") as you'll get mobbed by the friendly but mob-like local merchants.
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