Amenities
A 19th-century building located in Historic Downtown Guadalajara, the Hotel Morales is considered a historical landmark by the Mexican government, and is approximately nine miles from Guadalajara Miguel Hidalgo y Costilla International Airport. Local attractions include the city's main plazas, located less than one mile from the property.Hotel amenities include elevators, parking, air conditioning, fitness room, business center, and meeting rooms. Dining options include the on-site restaurant and bar. Guest rooms feature TVs, room safes, coffe makers and hairdryers.
Old World Elegance
My wife and I had only one night as we were flying out in the morning but the hotel exceeded our expectations. The hotel has a look of the best old elegant hotels and a staff that was equally attentive. Beautiful architecture and very well maintained. Our room had a full wall closet with room for extended stays. There was a small sitting room and a beautiful bathroom. We ate in the hotel restaurant and the food was very good and reasonably priced. The location was perfect for our short stay as it is directly across from the main city plaza and old historic churches and other interesting buildings and sights. Many stores and restaurants are in the area. Perfect for walking and seeing may sights in a short amount of time. For those who know Los Angeles, the Morales compares very favorably with the Biltmore Hotel in downtown L.A. We look forward to a return visit.
Old World Elegance
This is a beautiful hotel that is perfect if you are going to spend time in the Downtown Guadalajara area. The hotel room was very clean and furnishings appeared new. The lobby and interior of the hotel were also very clean with nice furnishings. The staff was very friendly and accomodating. There was also a bar with live entertainment on most nights. It was a very pleasant place to spend time after sight-seeing all day. The only bad thing I would have to say about this hotel is that it was pretty noisy. If you are looking for a quiet place, this is not it. You can hear quite a bit of traffic noise from the street and the live entertainment could be heard through the walls until 10 pm.
Wonderful Hotel in every way!
This is a solid three and a half star property. Staff is excellent. They spoke fluent English and seemed supportive of less than fluent Spanish. Dining room faire is very good for breakfast but not good for supper. Location has its pluses and minuses. This part of the city is congested but near to places to see and do, There is a convenience/pantry store 1/2 block away and another one 2 blocks away, Roof-top patio is nice. Free internet off the lobby is a big plus as well as good wifi signal in the lobby area.
Old World Elegance
I stayed at this hotel for a week with my sister and parents so we had three rooms. I booked myself in a Jr. Suite. Aside from a second TV, it offered nothing more than the other two standard rooms that my family stayed in. It was poorly appointed and a waste of the extra US30.00 +. a night that I paid. The management handled my discontent very poorly..even suggested we leave the hotel and go somewhere else. Offered me a 10.00 discount per night. I am a well seasoned traveler and I wouldn't return to this hotel again due to the poor response to my disatisfaction. On a positive note, this hotel was very clean and the towels were luscious (although scarce). The beds were rock hard!
Wonderful Hotel in every way!
We had a great experience. Except for one staff member overall the staff offers great customer service. Mario Great Job! Perla needs a little more training in customer service she rolled her eyes at us more than once. Other than that i would recomend your hotel to other travelers.
Summer in the city
This was our second time here and we will always refer our friends to Morales. We were in town for business and stayed across town Once our business was finished we went straight to Hotel Morales. Now many reviews tell you how beautiful the Hotel is, and they are right. I want to tell you about the staff. We got to the Hotel about 7pm without reservations. X recognized us and gave a broad smile. He found us a room and gave us the online rate , without asking. He explained that the Hotel was full and we could only have one night. but to check in the morning for a cancellation. When we went down the next morning, we were greeted with a hug from Y the concierge. You would think we were old family members. We explained our plight and he showed us a stack of reservations. So we went out for breakfast and Y and the front desk assured us they would look out for an available room. We went back close to check out time and they had a room and they had already moved our bags. THe wait staff in the restuarant were equally as helpful and kind. Even when we ordered off the menu for vegatarian food. At every turn the Hotal Morales has taken care of us the a fine degree.
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