52 987 8729730
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Accommodation Type: Resort
Hotel Size: 252 Rooms , 3 Floors
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Amenities
- Family Rooms
- Room service
- Fitness center
- Swimming pool
- Restaurant
- Meeting rooms
- Non-smoking rooms
- Dry cleaning/laundry
- Resort
The Occidental Grand Cozumel is a colonial-style all-inclusive family resort surrounded by jungle and located on San Francisco beach in the Southwest part of Cozumel Island, approximately 14 miles from Cozumel International Airport and just a 5-minute boat ride from Palacar Reef.Hotel amenities include three swimming pools, including a children's pool, two lighted tennis courts, boutique and gift shop, complete dive center, car/motorscooter rentals, spa services, beauty parlor, fax services, tour assistance, babysitting, currency exchange, and laundry/valet service. Onsite dining is available at the Sonora Grill, Los Olivos restaurant, La Hacienda restaurant, and La Piazza pizzeria. There is also a snack bar at the beach club, a lobby bar, and La Mision Bar & Disco.The all-inclusive rate includes welcome cocktails, weekly Manager's cocktail party, all meals and snacks, unlimited premium alcoholic beverages, unlimited juices and soft drinks, wine with dinner, daily activities program, non-motorized water sports, scuba clinics in the pool, kids' club, Big Mexican theme day, gym, and all taxes and gratuities. Guest rooms feature A/C, ceiling fans, balconies, satellite/cable TVs, telephones, mini-refrigerators, coffeemakers, irons, ironing boards, hairdryers, and in-room safes.
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Trip Advisor Reviews
( 100+ Reviews see all
)
Top 
Gorgeous location, best for a family vacation
Just got back yesterday from the Occidental Grand. I went with a girlfriend for a relaxing get away. PROS: -Gorgeous beach! We spent most of ou...
Overall a Great Place to Relax
I apologize in advance for the wordy review! We stayed at the Occidental Grand March 5th through 12th. After reading reviews on this property o...
Loved it
The service was excellent and all staff members were very friendly. The room was clean, comfortable, and very cute. The maids make cute little ...
Will Definitely Go Back !!
An awesome property. Very clean and the staff was very friendly and attentive. The best all-inclusive food we have ever had. A nice location an...
great rooms and service
We thought the hotel was beautiful and the staff was exceptional. Our room didn't have any mold issues that others mentioned. It was very clean...
has potential
We chose this hotel due to its best beach location. And, that didn't disappoint. Altho the temp was in the upper 70's - low 80's, the ocean was...
Travelocity Reviews
( 46 Reviews see all
)
Top
Don't waste your money
We stayed for a week. Our room had to be changed 3 times. Air conditioning was poor and the room was damped and smelled. 2 weeks and many washings later, I can't get the damp smell out of our clothes. Very little space to put your clothes away. Food was average - beach was nice as was the pool. Staff indifferent to requests and only did something when we got very angry. Would not return to this resort nor would I go to another Occidental property.
Don't waste your money
We wouldn't go again because the food was so horrible. Some of the food was just not even edible. Room was o.k., nothing special. Staff was very friendly.
great value!
My wife and I had a wonderfull time at the Occidental. This was our 4th time in Cozumel, our 1st time at the Occidental. Because I read the reviews, I hope to leave a useful review. Before I describe our stay, I want to briefly explain our position on Cozumel/All Inclusives. I don't mean to start negative, don't expect great food at any All Inclusive. We enjoyed our breakfast, but mostly had lunches and dinners in town. The food in town was great, and at a fair price. If you stay at an All Inclusive, and intend to eat every meal, you won't be happy. If you can afford to plan several meals in town, and the rest at the resort, you might be much more satisfied.As for the grounds, pool, atmosphere, this is the place. It was great. The staff was very friendly. We were concerned about the Time Share pitch, but it was never an issue. The beds were comfortable, every thing was clean and very well kept. It was also very easy to get a chair by the pools or at beach side. We will go back,,
Don't waste your money
In 2007 we had a Great Visit. In the Winter of 2008 the Staff was Not as Friendly. We had to stand in line to Eat. The Lobby Bar had gnats and the Room was Not as Comfortable. When we Spoke up to try to Correct our concerns our requests seem to fall on deaf ears. I also left a very detailed report at check-out and we never received any response.
great value!
I can not say enought good things about this hotel. Very clean, quite, friendly. Great beaches, location, rooms, dinning and staff. Already bought another trip their.
Love to travel but never here again
I got much more than I expected from my visit. The food in the buffet areas was fairly average, though fresh and plentiful; but the restaurants with reservations were much better (make reservations early). Other than that, the place was great! The room was pretty lux, grounds were lovely, beach/pool staff were attentive, wait staff in restaurants were very friendly, the activities were very well-organized and directed, the dive shop/water sports staff was great. I'm not much of a "joiner" but the activities staff were very friendly without being creepy or too much in your face, and I ended up participating more than I expected. The only major downside was the obnoxious guys selling timeshare-type vacation plans. I am generally a pretty polite person but they were so rude I ended up yelling at one. If you see a smiling man in a blue shirt RUN AWAY!!! I'm not kidding.
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