1-787-7239020
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Accommodation Type: Luxury
Hotel Size: 58 Rooms , 5 Floors
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Amenities
- Family Rooms
- Fitness center
- Swimming pool
- Wheelchair accessible
- Meeting rooms
- Non-smoking rooms
- Data port
- Spa
- Luxury
Originally a Carmelite convent built over three centuries ago, Hotel El Convento is now a boutique-style hotel located in the heart of Old San Juan and approximately eight miles from San Juan Airport. The hotel is within walking distance of bars, restaurants, and the Old San Juan attractions. It's about a 10-minute drive to the nearest beach.Hotel amenities include the library, fitness room, massage therapists, plunge pool, Jacuzzi, and rooftop terrace with panoramic views of Old San Juan. The Garden Terrace, overlooking the Plaza de las Monjas and historic San Juan Cathedral, offers breakfast and afternoon cocktails and hors d'oeuvres.The 58 rooms are outfitted with handcrafted furniture, mahogany beams, Andalusian tiles, and marble bathrooms. All rooms have air-conditioning, TVs and VCRs, entertainment systems, refrigerators (filled with chilled water), two-line telephones, dataports, hairdryers, irons and ironing boards, safes, bathrobes, and slippers. Be aware that extra rollaway bed reuqest for a room is subject to an extra charge and it is not included in the base price of the room.
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Trip Advisor Reviews
( 100+ Reviews see all
)
Top 
Wonderful Hotel
We stayed here on our way back from a cruise. We booked three nights and wished we had stayed the whole week. I would go back to San Juan just ...
Beware: This place has a 25% TAX! Except that they tried to charge even more!
If you're spending $1,000 or more for a few nights, 25% is an enormous tax. Also, they actually somehow managed to try to charge me 27%! I book...
The friendliest staff ever!
A girlfriend and I stayed at the El Convento for 5 days/4 nights. It is a beautiful old hotel with charm. The staff are extremely helpful and f...
My Happy Place
One night wasn't enough. We booked here for our last night in Puerto Rico after having been on Vieques Island for four days. This was an excell...
Good Hotel, Good People
It's hard to imagine adding much to this hotel's good reviews. You may feel it isn't worth the cost, which is a personal preference, or have an...
El Convento, El Perfecto
We went back to El Convento for the second time and found it just as satisfying as the first visit. Beautiful hotel, amazing public rooms, terr...
Travelocity Reviews
( 9 Reviews see all
)
Top
Great hotel - expensive restaurants
This hotel was beautiful; large, modern rooms with all the amenities. The rooftop pool and Jacuzzi were a lovely surprise and the hotel service was exceptional. The restaurants within the hotel were another story; overpriced, mediocre service and food. I would highly recommend staying at this hotel, but would recommend eating elsewhere.
Great hotel - expensive restaurants
From the time we checked in, until checkout time, we were treated very well by the staff. We loved the ambiance, the wine and cheese reception each evening, the free wifi, and the location of the hotel in old San Juan. It was perfect for us, since we're not beach people. The hotel is convenient to restaurants and shops. We never felt any uneasiness about the neighborhood. We've already recommended it to friends.
Cruising Out of San Juan
When we arrived we were told that we needed to put a * dollar hold on a credit card which was news to us. My husband and myself ate at the overpriced hotel restaurant. Our meal took a long time to arrive & contained grains of sand. We never ate there again. When we called the front desk many times our phone calls went unanswered. We bought a movie and paid for it in cash; upon check out we were not only billed for the movie, but charged twice (the charges were removed). The water pressure is fleeting. You could be in the middle of a shower and then the water becomes cold and the pressure almost not existant. We also rented a car and had to pay * per night to park in the hotel lot.The last day of our stay, as we were leaving to complete checkout, the deadbolt would not unlock!!! We were literally trapped in our room for over 2.5 hours!!! We had plans for breakfast, plans to go out of town, a return our car rental...all plans were canceled because of not being able to leave. We ended up paying late car rental fees. Being trapped in a room is a huge fire hazard! Had there been a fire we would have been engulfed in flames (as we were on the third floor)! When the locks were finally broken after several tries, we were able to check out. Not one person apologized. I voiced my frustration in the matter bec. no one asked if we were ok, if we wanted a cup of coffee, anything! The girl at the front desk replied "I understand." The next time I will stay at another hotel.
The hotel is beautiful. It is in the Spanish style with a courtyard in the center. Every room has a place to sit and enjoy the breeze that is almost always blowing. The complimentary wine and cheese each evening is an elegant touch.
Great historic hotel centrally located in old san Juan. Gorgeous throughout. Wonderful and friendly staff.Daily cheese and wine.
This is a charming hotel with superior staff service. The rooms are nicely appointed with antiques and very clean. They offer free high speed Internet both in the room and library if you don't want to hook up your computer. An honor bar is set up in the evening which provides a nice place to relax. Great place to stay when cruising in and out of San Juan.
restaurants near Hotel El Convento
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