Amenities
Quality hotel but disappointing stay and currently a building site
by gerbilsontour on 2009-01-05
If you are a business traveller this hotel is for you. If you are on holiday and want a place to relax and friendly service its not. Currently ...
Read the full Review on Trip Advisor
Very Good Quality
by ebonytoronto on 2009-01-03
The Serena hotel is owned by the Aga Khan and there are many chains throughout East Africa. The rooms are very expensive and it is the only fiv...
Great on the surface but....
by gilbertenstein on 2008-12-29
We stayed at the Serena as our first night on a two week trip through Rwanda and Uganda (mainly wildlife trekking/tourism). The hotel looked gr...
BEWARE THE GOOD REVIEWS! Serena is a nightmare!
by GordyC40 on 2008-11-18
If you are a business or pleasure traveller in Kigali, the Serena is no doubt the most first-rate hotel you will lay your eyes on. However, BEW...
Best Hotel in Kigali, Loved the Serena
by gingergirl007 on 2008-10-31
The Serena is by far the best, safest and nicest hotel in Kigali. We stayed with them for close to three weeks and will be staying with them ag...
Love the Kigali Serena
by ErnestEnRoute on 2008-07-18
A vibrant, comfortable, clean, safe and modern oasis in Kigali. The rooms are spacious with very comfortable beds. Loved the buffet breakfasts ...
laAAAAAAAAAAAHHHHHHH!!!!!!
by A Yahoo! Contributor on 2009-03-18
YOU SUCK KXHDUFGGGGGGGGGDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD...
Read the full Review on Yahoo Travel
PICKLES
by A Yahoo! Contributor on 2009-03-03
LOKOSAVELAVEVAAAAAAAAAAAAAHHHHHH!!!!!!!!!!SOME GUY BEAT ME IN THE HEAD WITH BANANA . !!! LARWENCE IS A COMUNIST!@!!!HE FIOLLED MY LUNGS WITH MA...
YUOE SUUUUUUCKK
by A Yahoo! Contributor on 2009-03-02
YOU SUCK!!!!!!!!! J,BHJBGFJBGHJBSDFOHUFBGOFHSBGDFHSBG
Nice Hotel, could use some management help.
by A Yahoo! Contributor on 2008-12-03
The property is itself beautiful. Most of the staff are quite friendly. The management of the property, however, could use some training. First...
I will be back!
by A Yahoo! Contributor on 2007-05-06
There is nothing I disliked in your hotel.All was fine, mostly I appreciate the friendliness of the staff.I loved to stay in your hotel, I send...
What a disaster
by A Yahoo! Contributor on 2006-10-31
There is presently no management, price is impossible high, Restaurant service none-existent, therefore empty. The rooms need to be refurbished...
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Trip Advisor Reviews ( 25 Reviews see all ) Top
Quality hotel but disappointing stay and currently a building site
by gerbilsontour on 2009-01-05
If you are a business traveller this hotel is for you. If you are on holiday and want a place to relax and friendly service its not. Currently ...
Read the full Review on Trip Advisor
Very Good Quality
by ebonytoronto on 2009-01-03
The Serena hotel is owned by the Aga Khan and there are many chains throughout East Africa. The rooms are very expensive and it is the only fiv...
Read the full Review on Trip Advisor
Great on the surface but....
by gilbertenstein on 2008-12-29
We stayed at the Serena as our first night on a two week trip through Rwanda and Uganda (mainly wildlife trekking/tourism). The hotel looked gr...
Read the full Review on Trip Advisor
BEWARE THE GOOD REVIEWS! Serena is a nightmare!
by GordyC40 on 2008-11-18
If you are a business or pleasure traveller in Kigali, the Serena is no doubt the most first-rate hotel you will lay your eyes on. However, BEW...
Read the full Review on Trip Advisor
Best Hotel in Kigali, Loved the Serena
by gingergirl007 on 2008-10-31
The Serena is by far the best, safest and nicest hotel in Kigali. We stayed with them for close to three weeks and will be staying with them ag...
Read the full Review on Trip Advisor
Love the Kigali Serena
by ErnestEnRoute on 2008-07-18
A vibrant, comfortable, clean, safe and modern oasis in Kigali. The rooms are spacious with very comfortable beds. Loved the buffet breakfasts ...
Read the full Review on Trip Advisor
Yahoo Travel Reviews ( 10 Reviews see all ) Top
laAAAAAAAAAAAHHHHHHH!!!!!!
by A Yahoo! Contributor on 2009-03-18
YOU SUCK KXHDUFGGGGGGGGGDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD...
Read the full Review on Yahoo Travel
PICKLES
by A Yahoo! Contributor on 2009-03-03
LOKOSAVELAVEVAAAAAAAAAAAAAHHHHHH!!!!!!!!!!SOME GUY BEAT ME IN THE HEAD WITH BANANA . !!! LARWENCE IS A COMUNIST!@!!!HE FIOLLED MY LUNGS WITH MA...
Read the full Review on Yahoo Travel
YUOE SUUUUUUCKK
by A Yahoo! Contributor on 2009-03-02
YOU SUCK!!!!!!!!! J,BHJBGFJBGHJBSDFOHUFBGOFHSBGDFHSBG
Read the full Review on Yahoo Travel
Nice Hotel, could use some management help.
by A Yahoo! Contributor on 2008-12-03
The property is itself beautiful. Most of the staff are quite friendly. The management of the property, however, could use some training. First...
Read the full Review on Yahoo Travel
I will be back!
by A Yahoo! Contributor on 2007-05-06
There is nothing I disliked in your hotel.All was fine, mostly I appreciate the friendliness of the staff.I loved to stay in your hotel, I send...
Read the full Review on Yahoo Travel
What a disaster
by A Yahoo! Contributor on 2006-10-31
There is presently no management, price is impossible high, Restaurant service none-existent, therefore empty. The rooms need to be refurbished...
Read the full Review on Yahoo Travel