Amenities
Quality hotel but disappointing stay and currently a building site
If you are a business traveller this hotel is for you. If you are on holiday and want a place to relax and friendly service its not. Currently ...
Very Good Quality
The Serena hotel is owned by the Aga Khan and there are many chains throughout East Africa. The rooms are very expensive and it is the only fiv...
Great on the surface but....
We stayed at the Serena as our first night on a two week trip through Rwanda and Uganda (mainly wildlife trekking/tourism). The hotel looked gr...
BEWARE THE GOOD REVIEWS! Serena is a nightmare!
If you are a business or pleasure traveller in Kigali, the Serena is no doubt the most first-rate hotel you will lay your eyes on. However, BEW...
Best Hotel in Kigali, Loved the Serena
The Serena is by far the best, safest and nicest hotel in Kigali. We stayed with them for close to three weeks and will be staying with them ag...
Love the Kigali Serena
A vibrant, comfortable, clean, safe and modern oasis in Kigali. The rooms are spacious with very comfortable beds. Loved the buffet breakfasts ...
laAAAAAAAAAAAHHHHHHH!!!!!!
YOU SUCK KXHDUFGGGGGGGGGDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD...
PICKLES
LOKOSAVELAVEVAAAAAAAAAAAAAHHHHHH!!!!!!!!!!SOME GUY BEAT ME IN THE HEAD WITH BANANA . !!! LARWENCE IS A COMUNIST!@!!!HE FIOLLED MY LUNGS WITH MA...
YUOE SUUUUUUCKK
YOU SUCK!!!!!!!!! J,BHJBGFJBGHJBSDFOHUFBGOFHSBGDFHSBG
Nice Hotel, could use some management help.
The property is itself beautiful. Most of the staff are quite friendly. The management of the property, however, could use some training. First...
I will be back!
There is nothing I disliked in your hotel.All was fine, mostly I appreciate the friendliness of the staff.I loved to stay in your hotel, I send...
What a disaster
There is presently no management, price is impossible high, Restaurant service none-existent, therefore empty. The rooms need to be refurbished...
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