Amenities
Hawthorn Anchorage is located just eight miles north of Anchorage Airport and just minutes from downtown Anchorage. Several nearby attractions include the Museum of History and Art (8 blocks), Egan Convention Center (6 blocks), Alaska Zoo (10 miles), Alyeska Ski Resort (45 miles), and the Alaska Railroad (1 mile). It is also located conveniently to many business centers.Hotel features high-speed Internet access and a complimentary hot breakfast buffet including eggs, bacon/sausage, fresh fruit, cereals, hot coffee, and much, much more. It also offers a complimentary wednesday evening social to provide your evening meal. Additional complimentary on-site amenities includes an excercise room indoor pool/spa, and free parking.Hotel features one-bedroom suites with separating door, microwave, and refrigerator.
Looks good on the surface but.....
Liked the location, refrigerator/microwave in rooms, wireless internet, and friendly staff. Did not like the extremely uncomfortable beds, poo...
This hotel is AWFUL!!!
My family and I came down because my husband had to have surgery on his foot. We asked to be put in a room on the top floor not near the elevat...
Great first time visit
This was my first trip to Alaska. The hotel is within easy walking distance to downtown attractions. My room was spacious, clean and quiet. The...
UNFRIENDLY STAFF
I STAYED FOR 2 NITES & EMPLOYEE WAS ACCUSING SMOKING IN THE ROOM & CHARGE W/OUT ANY INVESTIGATION. INEXPERIENCED SECURITY & HOTEL STAFF ASSUME ...
i would think of trying again i guess
the toilet over flowed. the tub was dripping. the sink wouldn't hold the water. bottles of water in the frig. the beds where uncomfortable. the...
horrible service!
Things you do not want to hear from the service/management:1. Would you like your room to be cleaned today?2. We will bring everything you need...
Thr breakfast was as advertized - full breakfast, but eggs, potatoes, and bacon were cold. The room was very nice, and was an actual suite. It was quiet. The internet in the business center didnot work very well. I had to extend my stay, but unfortunately altough I wanted to stay there, they were booked.
We were part of a group of 16 seniors. The hotel Tour Director had to ask our coordinator how many rooms we had reserved. I think he should have known this when we checked in. Remote control for TV in setting room did not work and refrigerator gave off a high-pitched noise when it ""kicked in."" Maintenance man said original remote control had been stolen, replacement was the wrong kind. No action on refrigerator problem--finally unplugged it so we could sleep.
The over-all Hotel is very nice,But as you all know one Rude person can ruin the entire experience. The Front Desk is a total disater. 3 out of the 4 we encountered acted as though we were a real bother. On the other hand the shuttle drivers made our trip to and from other places in town very enjoyable. If you don't need front deak help it is an excellent place to stay.
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