831-649-4511
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Accommodation Type: First Class Hotel
Hotel Size: 379 Rooms , 7 Floors
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Amenities
- Family Rooms
- Fitness center
- Swimming pool
- Wheelchair accessible
- Business center
- Restaurant
- Meeting rooms
- Data port
- Dry cleaning/laundry
- First Class Hotel
The Portola Hotel & Spa at Monterey Bay is conveniently located next to Fisherman's Wharf and within walking distance to the Monterey Bay Aquarium, Cannery Row, Historic Adobes, and the walking path of History. The 369 guest rooms and 10 executive suites, some with bay views overlooking the Pacific Ocean, offering all the comfort, security and luxury a discerning guest may wish. The hotel is just steps away from Monterey Maritime Museum and just minutes from the Monterey Airport, one hour from San Jose, two hours from San Francisco and close to Pebble Beach, Big Sur and Laguna Seca Raceway. The beautifully designed and luxurious rooms come with an array of amenities, including high speed internet access (DSL), coffee makers, hairdryer, bathroom scale, upgraded towels, 2 phones and pay-per-view movies. For dining pleasure, the hotel features the finest in California style cuisine at our restaurant, Jacks, Peter B's Brew Pub, Jacks Bar and Room Service. With over 50,000 square feet of flexible meeting space, the Portola Hotel & Spa at Monterey Bay is the perfect choice when planning your next meeting.
Latest Reviews (from TravelMuse and around the web)
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Trip Advisor Reviews
( 100+ Reviews see all
)
Top 
Great stay!
The Portola had a great staff. My husband and I stayed two nights here after visiting San Francisco. We were originally supposed to vacation in...
The place to stay in Monterey
We have stayed at the Portola six times. The service is wonderful; the porters are right there to take your luggage or just open doors if you c...
Portola - a poor performer.
Dull, disappointing, verging on dreadful. But first the good news It's quite well situated close to amenities, easy to get to though area not a...
Wonderful Hotel
This hotel is quite a find. I have nothing negative to share and highly recommend staying here. The Hotel's spa and restaurant 'Jacks' are amaz...
Fabulous, kind, caring, & pleasant staff.
My family and I stayed at Portola Hotel & Spa for the weekend for my sons 5th birthday. My sister and her family came along as well. We had con...
Another excellent Portola experience
We went to Monterey to spend some quality family time and for my wife to be pampered after delivering our beautiful daughter 3 months ago. The ...
Yahoo Travel Reviews
( 17 Reviews see all
)
Top
rather try other places for it's price
the hotel is at a great location, walking distance to the pier for food and sightsee. besides this convenience, the room is too pricey for it's...
Great hotel!
We originally checked into The Monterey Hotel, and it was AWFUL. We left before we even stepped in the room and called Portola Hotel to see if...
Awesome Experience!
I am absolutely shocked that anyone would say that they had a less than wonderful experience at the Portola Hotel. Not being too familiar with...
I'm Staying here Every Time!!
PROS:My Friend and i stayed there for a little weekend trip to M-Bay. I am so glad that i ordered a deluxe room (More pricey, but well worth it...
Comfortable & Roomy!
Stayed here 2-20-07 through 2-22-07 for a convention. Could not have asked for a more comfortable and huge room with all the right amentities ...
i wouldn't stay here
had a broken coffee maker in the room. you can hear loud music. the front desk was rude. the hotel was great. the pool was great. the food was ...
Travelocity Reviews
( 18 Reviews see all
)
Top
We selected this Hotel because it seemed to have all the family friendliness we were looking for and we were willing to pay a descent price for it. When we booked the hotel there was NO mention that they pool and spa was closed for retavation. We found out when we got there. They upgraded our room from the street side to the middle area to try and calm our disassppointment. They pool at the Marriott was opened to us which is probably where we should of stayed. Who wants to walk to another hotel to go swimming or use a hot tub? The room was small. Anything out side of the room rate you pay for. It really was not family friendly.
Hotel has nice, just my room were not ready. They gave me a free upgrade on my rooms since I had to wait. Short walk to the beach or to the wharf. Staff was friendly at all times. I would stay again.
This was the first trip my sister and I had taken together. I was worried that the service would be poor because we had booked through a "discount" agency, online travel website. We were treated like royalty! Our room was upgraded when we arrived, we received free breakfast daily. We only had to make a call and wow, there they were with whatever we needed. This hotel has a two terrific places to eat, a spa, a gift shop, beautiful decor and it was within walking distance of everything we wanted to see. Our balcony had a screened glass door so we were able to sleep safely with the door open and listened to the seals and sea gulls gather in the evening. I loved it but my sis wore ear plugs! We had a great stay and will definitely be returning.
Not a good expeirience all around. The Hotel was hosting and event and was not staffed properly to adiquitly handle the needs of their quests. Check in was cumbersom, lengthy and stressfull. 20 minutes to get the Valet only to be called at 11:30pm because he misplaced the Valet tag and needed to confirm my tag number. All the rooms in the second building facing the pool and ocean also face one of the bussiest streets in Montery and at it's entrance/exit point to a tunnle. All night long you are waken by the sound of drivers amusing themselves by blarring the horn all the way through the tunnel. Hot day and no airconditioning. The overhead fan was irrelivant because opening the door for fresh air was out of the questions due to the noise. No concierge on duty on Sun. Front desk again overwhelmed and understaffed at check out. The main part of the Hotel may be another expeirence altogether, but for the money I would never stay here again.
I stayed at this hotel because I love the location. It's just off the walking/jogging/bike path that leads to Cannery Row in one direction and the beach in the other. There are great boutique shops, restaurants, coffee shops, a spa, etc. right at your doorstep. It's right at the Wharf and it's fun to hear the sea lions and sea gulls from the balcony. The hotel design is modern, it has a nice flat screen tv with all the amenities you would expect and want. I definitely recommend this hotel for vacation and business travelers.
I am planning to go back this fall and of course I will stay at same ""Plaza"" I stayed at!
CitySearch Reviews
( 2 Reviews
)
Top
You will want to stay here by Andrea M. at InsiderPages
This is in the perfect location in Monterey. The walk way takes you straight to the Marina and Cannery Row. The rooms are so lovely and very cl...
Nice stay by Cheryl S. at InsiderPages
Attended convention held at this hotel. The staff were very helpful and friendly. I had some dissatisfaction with my room not being the type ...
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