Amenities
Stay close to the excitement and enjoy exclusive benefits when you book this Universal Partner Hotel. Get complimentary transportation via shuttle bus to Universal Orlando® theme parks and Universal CityWalk®, discounts for shopping and dining throughout Universal Orlando®, Universal Orlando® golf benefits including complimentary transportation to select area courses and more. The Holiday Inn Universal Studios® is situated approximately nine miles from downtown Orlando, three miles from the Convention Center, and 20 miles from Orlando International Airport. Local attractions include Universal Studios®, SeaWorld® Orlando, Wet 'N' Wild Water Park, Walt Disney World® Resort, and The Mall at Millenia.Hotel amenities include concierge, gift shop, guest laundry/valet service, complimentary shuttle to Sea World® Orlando, Universal Studios® and Wet 'N' Wild, business center, Budget rental car desk, ATM, babysitting, ice machine, safe deposit box, porter, fax/photocopy service, free parking, and Destination Universal guest services desk. Guests may also enjoy the fitness center, game room, children's pool, and outdoor pool.Guest rooms feature satellite/cable TVs, coffeemakers, hairdryers, high-speed Internet access, in-room movies, in-room safes, individual climate controls, video games, irons, ironing boards, telephones, voicemail, and work desks.
Big No - run Away
This hotel is total junk. We didn't even have a small microwave or fridge etc. The furniture was as crappy as it could be. The beds were always...
Good for the price
When I arrived at 2:30 I was checked in promptly by a sweet girl. She told me I had been upgraded to a suite. I was excited. The room was far a...
Disgusting
We stayed 2 nights at the Holiday Inn Universal Orlandoin August 2008 and totally hated it. We were intially supposed to stay 4 nights and aske...
No Holiday Inn
This place needs to be torn down. It stinks and we kept killing bugs in the bathroom at night. They placed my family on the tenth floor as far ...
Great location
Just returned from Orlando . My husband & I were meeting another couple there & we all were going to Universal. This property is in a great loc...
Not worth staying right at the gate
Although staff were friendly and wanted help, the property needs some upgrading. It is not up to the typical Holiday Inn standard in my opinion...
Old Outdated
I don't think that there is much anyone can do about this hotel. It is just old and needs a lot of work, rooms and furniture are falling apart....
Fungus among us!
If you want over priced, filthy bathrooms,smelly pillows, no service, lamps with burned out bulbs, and as an extra bonus a moldy bathroom this ...
Not bad, but not Great
Overall, this place wasn't too bad. The game room was always hot, no ventilation. I did not like that there was no complimentary breakfast like...
Well, We Won't Do It Again
Ammenities were very weak at the most. Nothing for young kids to do on rainy afternoons, and every afternoon was rainy when we went. There was ...
The worst Hotel experience ever!!!!!!!
I had my family reunion at the Holiday Inn the weekend of Labor Day. The terrible customer service experience started as soon as we checked in...
A Very Avarage Inn
The place was really unclean,especially the bathroom.The only thing good about was the service.I gotta say that this Inn could use some improve...
This place has a great location, but otherwise; what a complete dirty dump. The room was dirty. Looks as if they didn't vacuum. The halls looked the same. The bathroom had a disgusting water stain. If it weren't for the fact that we were dupped into pre-paying for the room via the "internet non refundable special" we would have gotten out of dodge the minute we inspected the room. I NEVER write reviews, but I was compelled to tell others to STAY AWAY. I've changed plans based on this site and it's reviews, but never personally had a problem, so I just don't say anything. I should start commenting on the great places I've stayed and give those establishments their due credit, since now I'm so compelled to help others stay away from this dump!!!!! The owners should be ashamed. I am sure that 90% of the people staying there are forced to, because of the non-refundable internet special. They sure know what they're doing. They are trapping you to stay at the dump, because you pre-pay for the rat hole.
After checking out various hotel booking sites, we booked this hotel. We were absolutely DISGUISTED with this filthy hotel. This place is NOT what it was advertised to be. It was the most filthy, disgusting hotel we EVER visited. It was so bad that we checked out and went to another hotel. Here is what we found in our room: 1) Door would not close and lock. 2) Bathroom had bugs on the walls. 3) Urine stains on bathroom wall. 4) HUGE, fuzzy mold growth on bathroom wall and shower. 5) Brown splatters up and down the entire interior of the bathroom door, which looked like fecis. 6) Bathroom door lock was broken so if you locked it, you were locked INSIDE. My son locked himself in and could not get out. 7) Several of the room lights were burned out. 8) Safe key was missing, so we could not use the safe even though the room was advertised as having one. Hotel management later told us they no longer provide safe keys. 9) Carpet was old, filthy, stained and had not been cleaned in a long time. 10) Carpet was pulled up, torn and away from the walls, exposing wiring running underneath. 11) Metal fixtures on the ceiling had LOTS of rust on them. 12) Walls were stained. 13) Patio floor was so filthy that I honestly would be concerned of catching something if you walk barefoot on it. 14) Shower water would not shut off. We have never complained about a hotel before, but this can?t go unsaid. We?re still trying to get some of our money back even though we complained to management and did not stay a single night.
THE HOTEL WAS NASTY!!!! WHEN WE CHECKED IN TOO ARE ROOM THE BATHROOM WAS DIRTY THR TUB WAS BLACK I CALLED AND ASKED FOR HOUSEKEEPING TO COME AND CLEAN THE ROOM THEY NEVER SHOWED. THERE WAS BUG ALL OVER THE ROOM NEVER WILL I STAY AGAIN
I had been on the road for business so I wanted a comfortable place to stay. The room was run down, the sound from the hall was loud. There wasn't any continental breakfast in the hotel.
The service was terrible, The front desk staff from 2 shifts wanted nothing to do with anyone, They did not want to help anyone, and the Manager on duty was even worse. The shuttle service won't make 2 trips if there are too many people to fit on the shuttle bus, They told me to figure something out, wow, Walking down the hallways of the hotel was disgusting there was writing on the doors and crap all over the hallways, it was disgusting, my room was not thoroughly cleaned there was no toilet paper in the room or towels i was super mad, i will never stay at this hotel again and I advise everyone against staying here
We picked this hotel for two very simple reasons: location and price. It was close to Universal with a free shuttle and we got a good deal on the room because of a corporate discount. The room was OK, the elevators scary, the security poor. Just a real basic room, not nearly worth the rate.
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