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Accommodation Type: First Class Hotel
Hotel Size: 2019 Rooms , 36 Floors
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Amenities
- Family Rooms
- Fitness center
- Wheelchair accessible
- Business center
- Restaurant
- Meeting rooms
- Non-smoking rooms
- Data port
- Dry cleaning/laundry
- First Class Hotel
Located in downtown Chicago on the Magnificent Mile near the shores of Lake Michigan, the Hyatt Regency Chicago is approximately 12 miles from Chicago Midway International Airport and 18 miles from Chicago O'Hare International Airport. The hotel is connected to Illinois Center's shops, salons, restaurants, and more.Restaurants include Stetson's Chop House (a top-rated steakhouse), DaddyO's Pub & Piano Bar (with live interactive entertainment), BIG Bar (with city views and signature BIG cocktails), Pronto Mama's Italian Kitchen, and J's Express. Other amenities include wireless Internet access in the atrium lobby and restaurants/lounges, an exercise facility, a business center with secretarial support services, concierge assistance, currency exchange, assistive devices for persons with disabilities, a gift shop, florist, hair and manicure salon, dry cleaning and valet laundry services, 24-hour room service, and valet parking. Overnight parking is 45 per night.Room amenities include iHome alarm clocks, plasma TVs, luxurious Hyatt Grand Beds, WiFi and high-speed Internet access, safes, coffeemakers, voicemail, video messages, account review and checkout, climate control, irons and ironing boards, hairdryers, and bath amenities. Turndown service is available upon request.
Latest Reviews (from TravelMuse and around the web)
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Reviews
( 1 Review see all
)
Top 
Great view and good drinks. It's the convention hotel crowd, to an extent, but I think the hotel does a good job of staying out of the "too touristy" category.
Trekaroo Reviews
( 1 Review
)
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Great Location
Right the start of the magnificent mile with views of the river this hotel is great. A bit of a walk to the Navy Pier ...
Trip Advisor Reviews
( 100+ Reviews see all
)
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80's style convention hotel
I was there for a convention as were all of the other guests. The rates were good. The rooms view was awesome. the room was tiny. The restauran...
Great place for business travelers
A group of us planned a business trip up in the windy city during January. I have used the Hyatt before [years ago] and remembered I enjoyed my...
Professional Staff at the Hyatt
I stayed at the Hyatt this past weekend with my wife and 10 month old Daughter. We booked a standard king with reward points and a special rate...
It was awesome!
I booked this hotel through priceline. I was hoping to get the Intercontinental, so from the get go, I was not that happy. After reading the re...
Great Hotel
nice, large, clean rooms. close to everything. could easily walk anywhere. easy check-in/check-out with the self-check kiosk. the walls were a ...
Perfect Stay!!!
I had booked the room through name your own price, Priceline and got an awesome deal. I know the economy is down but this deal was a great one....
Yahoo Travel Reviews
( 147 Reviews see all
)
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Nice
I love the lobby, it was so beautiful! The rooms were trendy and modern. The only thing I didn't like was that it didn't have a pool.
Loved the Hotel and location....
we loved our room view; customer service; and location of the hotel; however our room was very cold so after we called and had maintenance chec...
Beware of extra charges on your bill
Great location...If you have a chance, upgrade to a deluxe room. The linens and furnishings were very contemporary. The view was the best in t...
Great Location
We didnt get the room we requested and was told they only guarantee a room so I was disappointed by that. But the room was decent. But loved th...
One of the nicest hotels I have ever stayed at.
Before leaving to Chicago, my family and I read the reviews on this site and some others and we were worried to say the least. On the contrary ...
Good Hotel
I was a little worried about staying at this hotel after reading some of the reviews on this site and others... However, I was VERY impressed...
Travelocity Reviews
( 100+ Reviews see all
)
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This hotel is near everything. I walked to Magnificent Mile, the beaches, Navy Pier and the Taste of Chicago in Grant Park. The staff can take a long time for requests as I asked for a few things such as towels and blankets and they were not brought to my room until the next day. Other than that, I enjoyed my stay and I'll stay here again next time I'm in Chicago.
The hotel is very nice and in a GREAT location. The staff--especially the concierge service--was very friendly. The rooms were clean and it felt very safe. The only drawback is that there were two of us in a standard room. The standard room is really set up for one person with limited towels, coffee and bathroom space. Overall, the standard room is just small. If you have two people, I think it would be best to get the next larger size room.
We went with our 3 kids (all under ten) for a medical school graduation and wanted a hotel that was centrally located. We had a great time here. The Hyatt was clean and the staff was friendly and VERY professional. Room Service was actually pretty good but on the pricey side when you add all the automatic charges (gratuity + delivery fee). The hotel is in great physical condition and the rooms were nicely appointed. There was an iHome clock-radio dock for my ipod. They gave us 2 full sized beds which were obviously small. The do a big convention business but the flow of people is easy to deal with. Shopping on Michigan Avenue is close by. Parking is 48 per night with unlimited in-out privileges. They even offer an alternative at 18 per night down the street but with no in and out. The Coffee stand (J.'s) was extremely accessible and had a super selection plus it was open 24/7; however it is pricey for items other than plain coffee but you do pay for convenience. A great place to stay for business travel. A very good place to stay with kids solely for its location and ease of movement (kid particular activities are not a part of this review) and SUPERIORLY located - a great value for the acomodations only.
The hotel is not bad, but for the same price other places offer more comfort. The service is good with the exception of one receptionist. I came a couple of hours earlier and asked if I could check in. I was told by her that the hotel is full and I had to wait for 3 hours. I kind of did not feel she was honest and decided to ask another receptionist. In 5 minutes I was in my room. Similar thing happened at the end of my stay. I tried to contact the parking for my car, which was difficult; busy signal. Then I decided to ask a receptionist for help. I happen to meet the "first" one again. She told me that they were very busy and I had to go to the underground parking and take my car myself. I went downstairs but there was no one there. So I returned and asked another receptionist, who took care of it immediately and my car was at the front door in 15 minutes. I realize am too picky with this one person and know she does not represent the hotel, but I wish it did not happen. Overall good service.
We have stayed twice at this hotel with our kids. One trip was several nights and one was one night. Both times we did not have a choice where to stay. In the evening and at night the bar area is pretty loud on weekends...really a place for adults. Its also sometimes quite smoky. All fine for the adult crowd but sometimes you want to get out of your room with the kids. The rooms were ok, nothing to write home about. Beds were rock hard and the rooms got warm at night with no working climate control (it was there, just didnt do anything). I guess what really made me not like this hotel was that the food is overpriced and awful. Room service is ok, but really should be better for the price. Mama Pronto's was inedible. We ordered several menu items. All huge portions (like silly huge) were bland, poorly prepared food. The pasta was mush. Other people walked out while we were there too. Bottom line is there are alot of much nicer hotels for the price in the same area. Hyatt needs to get its act together on this one.
First time to stay at this hotel and we arrived at 9:45am on April 18. We went immediately to the self service check-in and got our room keys immediately! Very unusual to be able to get your room that early at most locations. Had a great wrap in the lobby restaurant on the first floor, slightly expensive, but plenty to eat. I went with 3 other girlfriends and we all stayed in the same room with adequate space. The only thing missing was a safe, but I understand there are other rooms with safes available. Not a big deal though. Not knowing where we were going, we took cabs everywhere, which were readily available with no waiting. Our cab fare each time was about 8.00, including tip so it was easily split among us and worth the time it saved us. We were lucky to have very nice weather and took an architectural river cruise located conveniently to the hotel. Went to the art institute, Michigan Ave., Jersey Boys Play, Second City, Hancock Building, Adobo Mexican Grill, and La Cantina Italian Chop House. We had a delicious, filling, continental-style breakfast on Sat.& Sun. for 14.00. A buffet is always available as well for 22, but the continental, serve yourself, was plenty for us. The Bar on the 2nd floor was busy and fun, and we had no trouble being waited on there. The Piano Bar wasn't as full, but a nice place to go after dinner if you like a little "calmer" atmosphere. I was able to use the internet which was conveniently located across from the lst floor restaurant, with no trouble, for a minimal credit card charge. I printed our boarding passes as well, right there which saved us some airport time. IGreat Place to stay!
CitySearch Reviews
( 21 Reviews see all
)
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Great for a winter weekend
I stayed at the Hyatt because it was Christmas holiday. If you stay at the W, overlooking over the Navy Pier, or the Westin looking north past...
Average
It was very close to the Magnificent Mile. Check in and out was easy. I just found the hotel very average and not really worthy of its 4 star r...
Hyatt Hotel on Wacker Dr in Chicago a big disappointment and way overpriced
I recently stayed at the Hyatt Hotel ( room 2523 ) on Wacker Dr in Chicago and attended a business conference there. Becuase I booked the room ...
Not a good place for Romantic Getway
Me and my boy friend wanted a quite and private weekend and that's why we booked this hotel. But it was way too crowded all those convention pe...
Unless you get a killer deal, pass on staying at the Hyatt Regency Chicago.
We did get a killer deal thru PriceLine ($90.00 per night) and stayed on the 5th floor in the West Tower. The view was great - looking out ont...
Good value with a great location.
I booked through Priceline and got a pretty good rate for this 4 star hotel downtown. I had stayed at the hotel before so I knew what to expec...
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