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312 726-7500
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Accommodation Type: First Class Hotel
Hotel Size: 1639 Rooms , 23 Floors
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Amenities
- Pets accepted
- Fitness center
- Swimming pool
- Wheelchair accessible
- Business center
- Restaurant
- Meeting rooms
- Non-smoking rooms
- Dry cleaning/laundry
- First Class Hotel
The Palmer House Hilton is located in the Chicago Loop and approximately 18 miles from the Chicago O'Hare International Airport. Local attractions include the Art Institute of Chicago, John G Shedd Aquarium, Field Museum of Natural History, Grant Park, Navy Pier, Magnificent Mile, Sears Tower, McCormick Convention Center, Chicago Symphony Orchestra, and Millennium Park.Hotel amenities include the fitness center (usage fee applies), indoor pool, beauty salon, gift shop, and business center. Windsor's Restaurant is located in the lobby. Breakfast buffet and lunch are served on the Mezzanine level, overlooking the lobby. The self-contained conference floor includes 38 function rooms which can satisfy virtually every business need.Although standard in name, the interior design and appointments of the Standard bedroom are equal to what other hotels refer to as deluxe. Each room has Hilton's new Serenity Dreams bed providing a plush-top mattress and 250 thread-count linens. Amenities include climate control, irons, ironing boards, hairdryers, coffeemakers, free weekday newspapers, desks, two phone lines, voicemail, alarm clocks with MP3 connectivity, and personalized in-room listening when using your iPods, CD players, and other portable devices. High-speed Internet access is available in all rooms (nominal fee).
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Reviews
( 1 Review see all
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I had to laugh when I read the category listing for this one. Not sure when the French Quarter became known for personal trainers and such, because it's...
Trekaroo Reviews
( 1 Review
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Family-friendly with a pool
Like the Drake, the gorgeous, 1,639-room Palmer House is a Chicago landmark. But unlike the Drake, the Palmer House does have an indoor pool an...
Trip Advisor Reviews
( 100+ Reviews see all
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Nice, but I felt nickel and dimed
I stayed at the Palmer House Hilton for three nights when I was in Chicago recently. I was in town for a conference but also had leisure plans....
Palmer House Did Not Meet Expectations
I was looking forward to my stay at the Palmer House. I got a good pre-paid rate for a king room on the website. I was somewhat disappointed. T...
Suprised They Don't Charge You Extra for the Electricity and Water Used in Room
EVERYTHING costs extra here. I chose this 4-star hotel in the loop because of the location, amenities listed on the booking site, and the comfo...
Beware of Palmer House Valet Parking
I am a Hilton Honors Gold VIP member, who has never had any problems at a Hilton brand hotel. In a recent stay at the Palmer House Hilton, my v...
Disappointment at the Palmer House
We arrived to our very claustrophobic room to find the "king size" bed we had requested. A king size bed is usually between 6 feet 3 inches and...
This one is a must
The Palmer House is a historic hotel that has been magnificently maintained. It is centrally located to major shopping areas (don't let the lac...
Yahoo Travel Reviews
( 172 Reviews see all
)
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Royal Dump
Horrible experience. The place is a dump. There is vermin everywhere. The staff is unfriendly and ugly. I've had a better time at Motel 6.
Only stay here if you get a true steal of a deal.
The Palmer House Hilton, located centrally in Chicago's Loop area, has a beautiful lobby and public space. However, that's where the fun stops...
The tiniest room ever!!!
After booking our anniversary trip on cheap tickets.com a month in advance, we arrived to find that they had no rooms. Then after a few minutes...
Not worth the price
Prices at this hotel are not cheap but the quality of the room is definetly not worth it. Overall hotel is nice, but rooms are very small and b...
Beautiful Hotel
We had a great time visiting Chicago and loved the Palmer house. The only negative is that there was no coffee maker in the room. I suppose yo...
People in these days are really cheap
I understand that sometimes hotels shoul not charge for some small things like coffee or internet in the rooms but if someone is complaining ab...
Travelocity Reviews
( 34 Reviews see all
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Best place in Chicago for the money. However, we were disappointed that there was no in-room mini-bar or coffee available. Also, the pool was closed due to renovation and the kids were not able to swim. We would stay again, however, the family opted to vote for another hotel next time around.
This was our 2nd stay here. Overall it is a great value. The rooms are refurbished and updated. The location is very convenient for travel throughout the city. Everything is within walking distance. We would stay here again.
My husband and I are historical architecture buffs, so we were apprehensive about taking our two young children to the Palmer House Hilton. We were afraid it would be too old-fashioned for kids and we'd read many bad reviews about the hotel's service. We decided to persist with our plans since we'd already made our reservations based on the hotel's history and locality. We were ELATED by the service, location, amenities, and grandeur of the hotel. Our room was ready at 9:00 am (as frequent travelers, we know that's almost unheard of) upon our arrival and the service desk associates and concierge were exceedingly helpful and courteous. The lobby was breathtaking; with many dining and entertaining options (we didn't partake of these facilities with two young children, but multiple business conventions, salsa dancing, and a huge wedding were taking place in the ballrooms while we were there). The rooms were large and luxurious, although the "queen" beds seemed like full-sized beds. The linens and comforters were plush and I had the best night's sleep ever! The bathrooms, although small, were tiled and had a deep tub and strong water pressure in the shower. We received Crabtree & Evelyn toiletries and abundant towels each day. The attention to detail was incredible, even the door knobs and elevators were elaborate! Although construction and conventions were happening, the hotel was quiet and restful. My only regret was the pool was closed for renovation. I can't wait to return to the Palmer House again.
its my first trip to chicago and the hotel location is excellent , you are close to everything . i am talking about minutes from everything !!. from the chicago airport i took the blue line train spend 2 and left me 3 blocks from the hotel . staff was good and very fast check in /out.
We love the hotel, we had a great time
I did not know that the Hilton Palmer House was one of the Grand Hotels in the US. The lobby is exquisite, the appointments stunning, and the service outstanding. It was currently under renovation, but that did not detract from it's charm and grandeur. It is only 2 short blocks from Mellinium Park and the Chicago Art Institute. Blocks from some of the theaters.
CitySearch Reviews
( 47 Reviews see all
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Great, Beautiful, Historic Hotel with a Super Location!!
The Palmer House was a great choice for our vacation stay. The location was great. I have stayed at 3 other hotels and this was by far the be...
Bad Customer Service!!
From what you read on their website, one would expect at the minimal you will have good if not excellent customer service. Not really!!! I was ...
Best fitness center ever
Wow...i am amazed ..the new fitness center at the Palmer House is by far the best in downtown area.Spa Chakra is delivering for Palmer House th...
Absolutely gorgeous!
Even though Palmer House was undergoing some construction affecting the outside of the building, the spa, and pool, this place was stunning and...
Amazing Hotel, Amazing Location, Awful view
We recently got to stay at the Palmer House for three nights. The hotel itself is beautiful, however they were undergoing a renovation so much ...
This classic Loop hotel has 19th-century charm and 21st-century service and amenities.
A Chicago landmark and downtown mainstay, this hotel's elegance remains undimmed after more than a century of operation. The breathtaking lobby...
restaurants near The Palmer House ...
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