312-332-1200
-
Hotel Size:
368 Rooms , 22 Floors
Make reservations
Amenities
- Pets accepted
- Fitness center
- Wheelchair accessible
- Business center
- Restaurant
- Meeting rooms
- Non-smoking rooms
- Data port
- Dry cleaning/laundry
Formerly downtown's well-known Midland Hotel, the W Chicago City Center provides the impeccable service and amenities of a top-notch hotel chain, combined with the personal touch and unique personality of a one-of-a-kind boutique hotel. Located in the center of Chicago's many attractions, the W City Center's lobby is famed for its rococo gold-leaf ceiling, vaulted arches, and rich mahogany and marble accents.Technology, creative cuisine, and innovative spaces will help you make your meeting memorable and your event extraordinary. Work the body at SWEAT, a 24/7 fitness center, or indulge in an in-room shiatsu session.The hotel's guest rooms and suites are elegantly laid out and provide a host of comforts for the weary traveler. Floors 14 through 21 were recently renovated from office space to oversized Tower guest rooms. Contemporary in style, with individual air-conditioning and heat controls for comfort, the rooms are filled with all the classic W amenities. Luxuriate in the famed W bed, replete with goose down comforter and pillows. The bath is stocked with thick terry towels and soothing toiletries. Relax to music on your own private CD player or with a movie playing on your 27-inch television. Rooms all include safes and irons as well.Pets are welcome. Guests with pets will receive a welcome packet and pet-friendly in-room amenities, plus a selection of additional items and services available through the concierge. The hotel thoroughly cleans rooms after pets have been in the room so that future guests with allergies are not affected. There is a 25 per-night fee for staying in a room with a pet as well as a 100 non-refundable cleaning fee.
Latest Reviews (from TravelMuse and around the web)
-
Leave Review
- E-mail*
- Password*
- Title *
- By clicking submit you agree to the Terms of Use and Privacy Policy.
- Submit
-
Review Options
Enter your personal information to the left, or sign in with your Facebook account by clicking the button below.
Reviews
( 81 Reviews see all
)
Top 
After a conference in Chicago, I moved to the W to stay the weekend. It was an o.k. choice. It's a great location and the aestetics are very typical for a...
The W in San Francisco is much nicer than in Chicago. My biggest concern was the size of the rooms! I know it's an old building and such but I thought my...
Definitely not up to par with other Ws, but considering the area, it's not a bad place to stay for business. The rooms are a little cramped (even the...
Trip Advisor Reviews
( 100+ Reviews see all
)
Top
Swanky Fun
My husband and I and our two friends stayed at the W Hotel for two nights during a weekend and had a blast. The hotel is very chic, swanky, ups...
Let us sleep
We just needed a place to stay for the night, after an event we attended.... Well I can not remember what floor we stayed in, the room was very...
Interesting experience, a bit dark but okay
All in all, there is much to like about the W Hotel. The rooms are nice, the TVs good, the service just fine. The problem is that they are not ...
Not at all what we were expecting from a W Hotel
When we checked in, we were given an upgrade to a larger room by the very attentive front desk staff. That is where the good stopped with our s...
Don't Listen to these Negative Nellies!
I'm not an idiot and I realize that the majority of these reviews are negative because only people who have something to complain about write r...
Lipstick on a pig
The room was so small that we were tripping over everything, fortunately, there wasn't enough room to fall down. It took me a while just to fin...
Yahoo Travel Reviews
( 37 Reviews see all
)
Top
Excellent Service
My flight was delayed and I had an exhausting day of travel. At check-in they noticed I was flustered and offered me a complimentary beverage....
Finally, a hotel without 1970s decor.
I came here with my boyfriend a few months ago for a two-night stay. We had things planned around the city (concert, baseball game) so we didn'...
Would stay here again
What I liked: Clean hotel, very comfortable bed and pillows, nice in room amenities (LG flat screen TV, Tivoli alarm clock, Bliss bath product...
Bad In Every Department
Trendy hotel, downtown Chicago should be fun and relaxing, but it's not. Room service orders get messed up and it takes several calls to get it...
an ok stay with kids
I stayed here with my wife and three kids under the age of 6. Based on some of the reviews I read here, I was a little concerned that the hote...
W Standard of Excellence
Ignore the bad reviews written YEARS ago. The hotel room was very modern and clean. We checked in late Friday night and the lobby was buzzing a...
Travelocity Reviews
( 16 Reviews see all
)
Top
This hotel looks good at 1st sight, but it is not what it appears to be. The sheets were smelly as if a construction worker had just slept on them after getting off work!!! We asked for 2 rooms and they gave us one on one floor and another 5 floors up. We used an on line booking and was told that we may or may not get the rooms. They would not allow us to check in early( check in is at 3pm) and we were supposedly guarenteed check in then, we checked in at nearly 5pm. Compensation for all of this shabby treatment? Four drinks at the bar!! Never again W.
Convenient location for vacation. Easy access to museums with great Chicago transit system. Close to Navy Pier and Magnificient mile shopping. Great friendly staff, very helpful with directions and suggestions to make my vacation better. I am going back
My wife and I stayed here on our anniversary and we were quite surprised at the "strange decor." I would describe it as Vampire Sheik. Everything is very dark (literally no light) and decorated in black, purple and gray. Strange club music playing everywhere (lobby, hallway, elevators). Our room was very small. The bathroom was tiny. A normal person could not sit on the toilet without resting half of their body on the sink. In spite of the above mentioned oddities, the hotel was very clean and service was good. If you are young and into the music scene, or art deco stuff, you will like this hotel. If you are more traditional and like luxury when you stay at a 4 star hotel, you are better off staying somewhere else.
I am not a large person 5'8"" and I could not fit into the toliet,very uncomfortable, I had to sit sideways...in a 4-5star hotel....the rest of the room was fine and the service was very good.....
The beds are great and the rooms small but who goes to Chicago to hang in a room. Well appointed but be aware that the hotel is located in the financial district and some to the stores in the immediate vicinity were closed. Close to transportation. Serve was great. I would stay there again.
It is a month later my deposit was never credited to my folio. The room was less then small The temperature could not be seen since it was hidden behind the television cabinet, half eaten cashews left in the room Additional charges appeared on bill. Bath tub drain backing up with water to shin, when I called hotel operator, she knew situation and the problem was never taken care, for the five days I stay.. This is as unprofessional, and apathetic management team. Do yourself a favor and stay elsewhere,
CitySearch Reviews
( 23 Reviews see all
)
Top
Swakky, Trendy & More
This place REALLY is a hotel/nightclub. Rooms aren't very big but enough for me. Quite pricey. GReat martini's that come with a tin on the sid...
Better stay away
I stayed for 5 days at the Downtown "W" hotel (on Adams St.) on my first trip to Chicago. I had very high expectations. Almost everyt...
not worth the price.
the room was really really small. like a european size room. the size of the bathroom was ridiculous - you had to contort your body just to bru...
Very chic and upscale hotel
I absolutely loved the ambiance of this hotel. Very chic and upscale clientel as well as decor.
Hip and Fun
My husband and I stayed here for our 5th anniversary and we are coming back for our 6th! Hip, Urban, Sexy and Stylish! Great Bliss products in...
Modern
Stay at this hotel. Accommodations are really nice but a hair small has a wonderful modern feel to it opposed to the Americana feel that a lot ...
restaurants near W Chicago - City ...
- How to Plan FAQs TravelMusings Blog About TravelMuse Site Map Join us on:
TravelMuse Reviews Top