212-362-9200
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Accommodation Type: First Class Hotel
Hotel Size: 198 Rooms , 16 Floors
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Amenities
- Fitness center
- Business center
- Meeting rooms
- Non-smoking rooms
- Dry cleaning/laundry
- First Class Hotel
Located on the trendy West Side between Central Park West and Columbus Avenue, Excelsior overlooks the American Museum of Natural History and is approximately 10 miles from LaGuardia Airport. It's also moments from the Metropolitan Museum of Art, Guggenheim Museum, Lincoln Center, Columbia University, and Madison Avenue shops.The entertainment room has a library, fitness center, conference room, surround sound, and state-of-the-art TV screen. The hotel also has a concierge, 24-hour security, gift shop, porters, and breakfast facilities.All rooms have bottled water, safes, irons, bathroom telephones, hairdryers, toiletries, wireless high speed Internet access, and dataports.
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Reviews
( 14 Reviews see all
)
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It seems that everyone that has something nice to say about this place was talking about the neighborhood. So I thought I would review the hotel instead....
My husband and I both enjoy the Upper West Side, and after our last visit, we decided we wanted to stay in the area again. My guy found this place online,...
The location of his hotel is great! A 5 minute walk from Central Park and the Museum of Natural History! For the price we paid, the room was a good size....
Trekaroo Reviews
( 1 Review
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Upper West Side favorite
Although accommodations are more expensive at the Excelsior, the accommodations are quite nice. Easy walking distance to the park and the Ameri...
Trip Advisor Reviews
( 100+ Reviews see all
)
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Unexpectedly wonderful-will be back
This hotel was a pleasant surprise after all the so-so reviews I read here. The front desk was courteous, not overfriendly. I appreciate no tim...
Good location ...
... 5 minute cab ride from Times Square, 70 yards from Central Park. First impressions good with a nice Reception area. Staff are ok! The rooms...
Wonderful Hotel
Beautiful old hotel. Small but well appointed room. Bathroom was very nice. It was very cold and snowy outside but warm and friendly inside. Th...
Great Location Again
We arrived a little earlier than the check in time but had no problem checking in. This time we were on the 6th floor with a view of the museum...
great hotel, great service and cant wait to return!
ive just returned from a trip to nyc and had a fabulous time! im from scotland, and had never been to the states before so wasnt quite sure wha...
Great Location But Some Problems
This hotel is in a wonderful location on the Upper West Side. The UPW is a quiet reprieve from the hectic pace of downtown Manhattan. And the b...
Yahoo Travel Reviews
( 15 Reviews see all
)
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RUDE STAFF- BROKEN HEATER ALMOST FRIES US ALIVE
the staff was unbelievably rude and unaccomodating...a broken heater blasted firey heat all night long and we had to open the windows and door ...
this was a great place to spend a few days..
We just spent a few nights here with our 12 and 14 year old children. We opted for the junior suite so a nice bed for Mom and Dad; and a comfy ...
Service was appalling!
Everything else was tolerable but the staff was one of the worst I've ever seen in comparison to ANY type of customer service. Everytime you t...
We would certainly stay here again!
We had a great experience. Our room was small but clean and the decor was nice and classic. Our room had a great view of the park which was nic...
Nice adequate hotel
Okay, anywhere other than Manhatten this would be one third the price... but it IS Manhatten and the Excelsior was a good deal. The rooms were...
very disappointing
Although it is a bargain - the service is horrible. The front desk person was rude and condesending. It was a special trip for us and my hus...
Travelocity Reviews
( 37 Reviews see all
)
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This is an old hotel which was opulent in it's time. The suite with the glass doors provides privacy - important when traveling with family. Our teen stayed up watching TV while we were able to sleep without being disturbed. Mattress was on the hard side and bedspread was very heavy on my feet. No light blanket was provided. Marble bathroom was small but OK. Airconditioning was outstanding - I like it COLD when I sleep and I was able to get that by putting the thermostat on low instead of high. Don't know why. Breakfast was served in a very nice wood panneled room but there was only ONE overworked and irritable lady staffing the dinning room! She took the reservation, seated you, then incredibily COOKED the breakfast at a buffet like table. I've never seen anything like it. She was cooking in a suit. The choices were 16.50 for a breakfast of bread, cereal and juice or 20 for EVERYTHING. The concierge is very capable and looked just like George Clooney. Many good restaurants nearby and Nat His Museum is close. One big complaint I have is the mini bar. DO NOT touch it. It has a device on it that charges you (outrageous sums) if you even MOVE an item. When I went in I cautioned our teen not to get anything from the bar but but it has a snack tray on the top with nuts temptingly displayed. I thought I'd move the nuts where they couldn't be seen then for some reason I didn't. Good thing because back in the bedroom was a note card saying if anything on the snack bar was removed for 20 seconds you were billed for it. It left me with the feeling the hotel was desparate.
The Excelsior is in a great neighborhood with lots of inexpensive restaurants and a family feel. The location is terrific. You are steps from Central Park and public transportation. The rooms are nice and fairly large for New York. The beds are VERY comfortable. We would happily stay at the Excelsior again.
I was really surprised when we got to the hotel, the neighborhood was great we always felt save walking around even at night, sometimes it would just be me and my son. The hotel upgraded us to a suite when we arived and that made all the difference in the world, the kids had a pull out sofa and we had a king size bed, and it was the most confortable bed and bed covers. The room staff was soo wonderful not only with us but with our kids, they were very helpful in making reservations and getting us a rental car. The rooms were very clean and not so small and we have seen small. Very good restaurants, I would recomend, Sarabeth, EJ's dinner and a few others around the neighborhood. Would deffenetely stay here again.
This was a perfect spot with family - it's quiet and nice. In front of Museum of natural History and 1/2 a block from central park. Train was on corner -so easy access to all areas. Hotel does not offer free coffee nor do they have any microwave or refrigerator in room. Coffee a bit expensive and should at least be complimentary. Everything else was good. Nice place and nice service.
Very friendly & helpful staff!!! We were upgraded to a corner suite on the top floor. Great deal for * per night! Rooms were very clean. Great and safe location right next to subway station, Central Park, and Museum of Natural History. I will definitely stay there again.
We had a great experience at the Excelsior. My husband and I were travelling with two 18 year old boys - one 5'10" and the other 6'3". We reserved a single room with two double beds but upon seeing the boys, the front desk upgraded us to a two room suite with two queen size beds and a pull-out sofa bed at no extra charge. Room was on the 10th floor overlooking the park by the Museum of Natural History, and it was absolutely beautiful with french glass doors separating the living room and bedroom, floral tiles decorating the bathroom. Locations is an easy walk to the subway, dozens of restaurants, Central Park, and Columbus Circle. We needed more towels and they were delivered within minutes, and the concierge was pleasant and very helpful with directions.
CitySearch Reviews
( 3 Reviews
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Very Nice Hotel. Great location
Stayed with my wife at Excelsior Hotel recently and had a great time. Very nice hotel, clean rooms and excellent location near Central Park. It...
A castle of comfort that won't break your wallet.
The SceneThere's a reason why guests keep returning to this Upper West Side hotel. The moderately priced rooms, a superb location next to C
Near museums by Madeleine P. at InsiderPages
The excelsior hotel is a really nice place to stay for two main reasons which would be the hotels location which is near some amazing attractio...
restaurants near Excelsior Hotel
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