Amenities
Located in the historic Allentown district, across street from Wilcox Mansion (home of Teddy Roosevelt's Inauguration), this hotel is approximately 22 miles from Niagara Falls. Centrally located in downtown, the Holiday Inn is close to government offices, the convention center, and the downtown business district. Each guest room features a coffee-maker, hairdryer, iron and full-sized board.
Clean but Well used
Hotel is well used but clean. Beds, pillows, sheets and amenities were good. Bathroom needs upgrading, cracked tiles, caulking turned black in ...
Potential Excellence - Missing the mark.
When my husband and I checked in, we noticed the major multi-room party happening on our floor (#3). Before unpacking, we called down to the fr...
Fantastic, Exceptional and Outstanding Service
I was in town with my wife to enroll my daughter at Buffalo State College. After a long bus ride, I was impressed by the fact that not only did...
Very Bad Customer Service & Card double charged
The Holiday Inn was the hotel chosen by my family for our 2008 Family Reunion. Our stay there was horrible. Maggie Connelly who is suppose to b...
More Pro's than Con's
After visiting Niagara and staying at the Skyline Inn (which was great) we stayed a week at the Holiday Inn Downtown. Check-in was prompt and c...
Room came with a few uninvited guests.
The hotel was not luxurious or impressive, but my standards are not too high so I thought it would be ok. At over 150 dollars a night, I expect...
Good Experience
I personally had a good time. The neighborhood wasnt great, but it was at a good location due to its distance to Niagra Falls. Everyone there ...
Worse hotel in Buffalo
Neighborhood was a little shady. Altough it was recetly 'renovated' room looked like they were from the 70's with cheap furniture and shabby be...
My Experience At Holiday Inn
My family and I (1 Teen, 1 Pre-Teen, 1 Husband) checked into the Holiday Inn, and headed for our room. There was two doubles. I didn't like tha...
Disappointing
For a Holiday Inn, this hotel is disappointing. The staff there seemed indifferent for the most part (I seem to think that hospitality should ...
Good Luck with the staff
The location was great for the time we were there,8-10-8-11, otherwise staff was less than helpful, rather on the rude side, dont ask for dire...
Great place to stay!!!
I stayed here for a weekend. We went to a hockey and football game.Our ladies also enjoyed shopping. You can walk to the famous Anchor Bar. The...
We went to Buffalo for the BIlls game but we made a weekend out of it so we could head up to Canada for the falls. We arrived fairly late Friday night and had no issues at all checking in, the front desk was very accommodating when we requested a specific room type (even though they were sold out) and very pleasantly answered all of our questions and provided directions to the local attractions.Let's face it some Holiday Inn's can be sketchy but when we got to our room I was surprised to see not only a nice clean room but a pillow menu too!! We didn't spend too much time in our room but they were clean and the beds and pillows were comfortable. I couldn't have asked for much more based on the price, location and busy opening season weekend. The staff was very friendly and helpful and though we did not eat in the restaurant I was surprised there was one as well as a fitness center, business center, cocktail lounge...much more than I expected based on previous Holiday Inn stays. The location is very convenient to Buffalo attractions as well as Niagara Falls...both NY and Canada. This Holiday Inn exceeded my expectations which were based on previous Holiday Inn stays.
We needed to stay here due to it's location in downtown Buffalo. I was prepared to hold my nose and get through it based on my stay 10 years ago. But, the room was clean and comfortable, the staff was courteous, and the restaurant was pleasant with a modest menu. It was so nice to have parking without hassle...a rarity in a downtown city location. We have to come to Buffalo again, and plan to stay here.
Worse hotel in Buffalo
Do not stay at this hotel !!! They claim they have recently renovated but the rooms are shabby and not very clean. Quality of the furniture and...
For more than 50 years, this hotel's familiar green sign has signaled budget-friendly lodging for families and business travelers.
In ShortSince its 1952 debut in Memphis, Tenn., Holiday Inn has become one of the most recognized hotel brands in the world. Kids rule here
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