Amenities
The Comfort Suites Downtown is situated in the heart of downtown Buffalo, approximately 12 miles from Buffalo Niagara International Airport. Local attractions include Dunn Tire Park, Buffalo Zoo, HSBC Arena, and Fantasy Island.Hotel amenities include free continental breakfast, free high-speed Internet access, fax/photocopying services, exercise room, room service, and wake-up calls. Complimentary airport shuttle available from 7:00am - 10:00pm daily, call hotel for pickup upon arrival. Guest rooms feature satellite/cable TVs, dataports, hairdryers, A/C, coffeemakers, microwaves, irons, ironing boards, refrigerators, and telephones.
OK, but not the best
We stayed in Buffalo to keep a friend company who was invited to a wedding. 4 women were sharing the suite. We chose a downtown location to be ...
unpleasant stay
My husband and I recently stayed at this hotel with our two little children for two nights. First, the one good thing I would have to say is th...
Not What I Expected
My wife and I needed a hotel at the last minute in Buffalo to visit a sick reletive. After looking for a room by the airport and downtown the o...
Poor customer service
We chose this hotel for the separate room for our daughter to sleep in. The location.... okay. If I were to stay in Buffalo again, I would choo...
Wouldn't pick it
We were visiting Niagara Falls and needed a place to stay. Priceline wouldn't give us anything in Niagara so moved to Buffalo. Room was $66 inc...
Barely Adequate
I've stayed here several times during business trips to Buffalo. The hotel is not the best but then, there are really no great hotels in Buffal...
DONT STAY HERE.
pros. locationcons. dirty. staff is rude. do not do anything to fix problems except inconvenience you and move you to new rooms. security is te...
Disappointed
Stayed here in September 2007. Was initially given a room that was never cleaned. After dealing with that mix-up, was given a nicer room, but...
Ok hotel. Hard beds.
We spent one night in Buffalo, and didn't get to the hotel until late. The service desk staff were very perfessional, and helpful. The first ...
Great experience
We loved our room. The room and bathroom were both nice and clean. I traveled with two of my children and we had a lot of room in the suite. Ev...
Can't recommend
Very convenient to the trendy downtown area. A few nice restaurants nearby. Many pub-types of places to eat. Many nightclubs. On Thursday n...
Great location
We liked staying here after a show at Shea's it was fun. Close to everything including the bar scene. Loved the suite atmosphere. We will be back.
This hotel is disgusting! I checked in late on Thursday night (very much in need of rest) and was appalled by the condition of the room. There were stains everywhere (on the walls, on the tables, on the couch).That really grossed me out. I layed out some towels on the couch and slept there instead, then checked out early the next morning and into the Hyatt nearby. I do NOT recommend this place at all. It's a disaster! I had other friends staying there that night as well. They also checked out early too, due to the hotel's uncleanliness, no working a/c, and no working toilet.
Ok, so this place is not the Hilton, but, the front desk staff definitely made up for it. Anything you wanted to know about where to go to eat, drink, and be entertained they knew. Especially the front desk women during the evening. They were really nice and funny They gave me all kinds of restaurant options, places to go watch some bands, visit some art galleries. They are also really good with directions. If you are going to come definitely come on the weekends, the bars are open until 4am! There are a lot of hidden gems in Buffalo you just have to look for them. I found some great ideas in a local free newspaper called Artvoice. The rooms were a lot bigger than I expected. They do need a little bit of updating but, I wasn't in the hotel that much so it did not really bother me that much.
The Staff were friendly and very helpful.. The breakfast was fantastic. The rooms was very dirty, we had to ask for extra sheets to cover the couch and beds because the place did not feel clean. The bathtub looked liked it had not been scrubbed in a month.
if you are looking for a place to sleep after partying in downtown buffalo, this is the place. the rooms are pretty dirty - hair from previous guest in bathroom, dirty shower with moldy drain etc...also there is NO water pressure so if you have longer hair, good luck in rinsing out the conditioner! on a positive note, the staff was incredible! very friendly, accommodating and helpful. also the shuttle service was great and the free breakfast not too shabby.
This hotel is terrible. The rooms are run down and nasty. Housekeeping is terrible - you have to ask for normal supplies. The mattresses are very, very old and very, very uncomfortable."
This hotel has a great downtown location! The furniture in the room was stained and needs cleaning. I had to leave a note for the maid to perform what should have been normal replenshment of room supplies. No ice bucket albeit the lining and cups were there. Room needed vacuuming! Staff was friendly and helpful.
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