Amenities
Situated in the heart of downtown in an elegant National Historic Landmark building, The Hyatt Regency Cleveland at The Arcade is conveniently located within walking distance of the Theatre District, Public Square, Playhouse Square, Tower City Shopping, Rock & Roll Hall of Fame and Cleveland's major sporting venues - Browns Stadium, Jacobs Field and Gund Arena. The building features 293 guest rooms, a full service restaurant and fitness center in a historic setting. Guest room amenities include commissioned black & white photography, historic windows and vaulted ceilings, views of either downtown Cleveland, Lake Erie, Sports Complexes or Historic Arcade, work desk area with dual line speakerphones, data port and voice mail, in room safe, iron & boardfull length and make up mirrors, coffee/tea maker, remote 27 Color TV with in-room movies, AM/FM Radio and alarm clock.
Reviews
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I seriously think we were the only people staying in this hotel Labor Day weekend. The inside of the hotel looks like the Titanic. I seriously felt like I...
Okay first of all the inside although impressive was a ghost town on Sunday afternoon. Not a soul was moving in there. My gripe with them is that i had made...
Very classy and respectable establishment. We did not fit in. Mostly businessmen and women were staying here. It is walking distance from Rock and Roll...
What a fascinating place to stay...
My father-in-law, wife, and I stayed in two rooms at the Hyatt Regency at The Arcade in Cleveland, Ohio, for one night when my father-in-law ha...
Elegant setting, friendly people
This is a beautiful place to stay. They had a great New Year's Eve package for standard rooms, but we negotiated and got the package discount w...
Great Price. Nice Hotel
I booked a saturday night stay for $50 (incl tax) on priceline. Its under the 3+ stars section. I have stayed here before and room 813 was the ...
A Hyatt with History
The Hyatt is located in the heart of downtown Cleveland and is very close to many amenities, restaurants and city landmarks. We were able to ge...
Great deal on Priceline
I have stayed at the Hyatt once before and was very happy, very happy to get a fantastic deal (over 50% off) on Priceline. The Hyat is a great ...
OK but have stayed at better Hyatts
Not a bad effort by Hyatt and the arcade setting is historic and an interesting setting. However the room was not particularly impressive. Clea...
WAS a great deal for the location
The location was really nice. We wanted to check out the city and we could get to anywhere within minutes. Room itself was nice. We did 'nt us...
Excessive Petty Charges
Excessive Petty Charges No free internet 10$ for 24 hours5$ should be free water bottle 1$ local phone chargesRoom service hi deliver charge a...
The walls are paper thin!
The hotel was lovely and the rooms were quaint. However, there was a prom party in the Arcade the night we stayed. At 11:30 pm, we called the f...
lots of potential, poor quality
the location is great.i travel often & was excited to stay at the arcade. however, the cleanliness of the room was awful. hair all over bathroo...
Very poor customer service..especially in the reservation area
I had stayed at the Hyatt in Nov. and had a reasonably pleasant experience so when I was planning on coming to Cleveland in January I made rese...
This Is Where I would Go
I never had a stay at a hotel, but if I was to stay at one..I would pick this one..I have had people to say that it was nice in there and the p...
Traveled to Cleveland specifically to eat at Lola and the Hyatt was only steps away! We booked our room at a special summer weekend rate and we recieved a daily food credit (used for breakfast) so this was an unbelievable deal! The desk staff was friendly and professional and the valet parking was terrific. Due to some horribly inclimate weather, we were stuck in the hotel for an evening but went to one of the restaurants in the building and had a very nice dinner. As a bonus, we had a room on the 8th floor with a beautiful view of the lake. All in all, we were exremely pleased.
Staff was very accomodating. Valet parking was very quick and efficient. Room was very clean and comfortable. Location was excellent for Browns' stadium and numerous restaurants to meet any tastes.
Excellent place to stay. Spacious suites. Clean, and comfortable. Wonderful service. In walking distance of lots of restaurants, shopping and sight-seeing.
Shocked that Hyatt room was horrible! Room was prepaid, no cancel avail. horrible mildew, old and hard mattress, hair all over and in bedding. Burns in bedding. No duvet cover, flast sheets used. valet lost car 3x! staff very professiona and apologetic.seems as if managers were on vacation! worse than 1 star in room, superior common areas. nice potential, terrible stay. good luck and never pay more than 70.00
We've stayed here several times and usually been satisfied. This time the hotel was full, the king bed we thought we reserved not available, and a party in the arcade that ran late. Nice place for a party but not so nice for the uninvited guests. Management might want to rethink that, and deliver what they promise.
Hyatt did a great job of building a modern hotel within an 1890 structure. The rooms are nice and the whole place feels well thought-out.
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