216-696-9200
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Accommodation Type: First Class Hotel
Hotel Size: 400 Rooms , 25 Floors
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Amenities
- Family Rooms
- Fitness center
- Swimming pool
- Wheelchair accessible
- Business center
- Restaurant
- Meeting rooms
- Non-smoking rooms
- Data port
- Dry cleaning/laundry
- First Class Hotel
- Smoke Free
The 400-room Marriott Cleveland Key Center is located in the heart of downtown Cleveland within easy walking distance to museums, sports stadiums, restaurants and entertainment. The hotel is connected to the KeyBank Tower. The hotel is home to David's Restaurant, Jake's Lounge, an indoor pool, whirlpool, health club and sauna. Hotel services include a concierge, room service, laundry/valet, shoe shine, and business services. Room amenities include a work desk with lamp, two-line speaker phone with voice mail and data port, high-speed Internet access, cable/satellite TV, in-room movies, daily complimentary newspaper, complimentary in-room coffee, iron and ironing board, hairdryer, and in-room safe.
Latest Reviews (from TravelMuse and around the web)
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Reviews
( 9 Reviews see all
)
Top 
We just got back this weekend from staying at the Cleveland Marriott Downtown and I have nothing but positive things to say. The room was clean and since...
"We've been robbed! Wait no, wtf, why are our laptops fine but my toiletries all busted up and our room phone in a million pieces?" That was pretty much...
Again, all I know about this hotel is from a quick checkin and next morning checkout. But I can say it's all positive. The doorman was nice, watched my car...
Trip Advisor Reviews
( 83 Reviews see all
)
Top
Great Location
Overall we enjoyed our stay at this Marriott. The location is great for anything in downtown Cleveland. The underground parking garage attached...
Good option for Cleveland
Stayed one night here - family of 4. Great hotel - very clean and attentive staff. Rock n Roll HOF is a short walk. Didn't eat in hotel; ate at...
A GREAT EXPERIENCE!
I would just like to say that our stay at the Marriott was simply wonderful. My 3 kids and I accompanied my husband on a bussiness trip to Ohio...
Very Nice Hotel with great customer service.
We stayed at this hotel when we visited the Rock and Roll Hall of Fame. The staff treated us very well. We had one issue, but it was corrected ...
Nice retreat for a business traveler
After trying out several other places in Cleveland, I decided it was time to stay at the Marriott Key Center -- an old favorite. Things have ch...
Excellent hotel
Beautiful hotel in great location. Good weekend deal including breakfast Room was spacious and clean, bedding luxurious and bath products high ...
Yahoo Travel Reviews
( 12 Reviews see all
)
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Awesome time
Went to the tribe game and was able to walk back to the hotel. Walked to our restaurant, walked to 6th street, and walked back, great location...
Beautiful Room
We stayed here for my Husbands company function. All were to stay at the Renaissance but we got selected to stay at the Marriott. I am glad. ...
Sneaky
We reserved a concierge level room. We weren't given one. We had to demand a rate adjust when we caught on... Room wasn't ready at check in a...
this is the place to stay
everything from the way we were greeted at valet. and helped us into this very nicely decorated hotel. very nice all the way to the rooms. ask ...
Will stay there again
I visit Cleveland occasionally and will definitely return to this hotel. We had a very pleasant experience. Service was prompt, room was clean ...
Great hotel near Rock & Roll Hall of Fame Museum
This hotel was extremely comfortable and clean. The staff was friendly and my room had a fantastic unobstructed view of Lake Erie and of the Ro...
Travelocity Reviews
( 5 Reviews
)
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This hotel is in the perfect location....within walking distance to many attractions, restaurants, malls, and parks. Very nice part of the city..... The only downside is paying for parking.....*night...and also paying for wireless internet...* per 24 hours.
This hotel is located very close to so many things which made it possible for us to walk and not have to rent a car. The staff were exceptional; we felt welcome from the moment we approached the hotel to the moment we checked out. We had a drink in the bar, but did not eat at the hotel. It's a beautiful place to stay and we will definitely be coming back!
Recent trip to Cleveland turned out to be quite a challenge! All of the Public Square area is under major construction. What should have been an easy trip from the airport to downtown via the RTA Rail turned out to be a lesson in dodging potholes, navigating fences, blocked streets and poor access to transit The hotel staff were okay, except for the two gentlemen who ignored me while I was standing in line to check in, and the housekeeper who thought my room was to be cleaned completely because "it was so clean--until I opened the closet!" by then she had emptied the contents of the in-room fridge--with of course no offer to see that things were replaced. Had the breakfast buffett on Sunday morning, was quite good and an exceptional value at * vs. the * listed on the menu--perhaps the discount was given to make up for the exceptionally poor service of the wait staff? There isn't much to do in downtown Cleveland on the weekends, though I did catch "The Lion King" at nearby (15 min walk) to Playhouse Square on Sunday evening. Upon trying to check out on Monday morning, after calling from the front desk to have someone come to the counter with no response, I had to locate a house phone to call for assistance. Overall not a bad experience, but not one of the best. Cleveland does offer many cultural sites, none of which are made easy to reach with public transportation
This was a fantastic hotel to stay in in Cleveland. It was located right downtown with easy access to the Rock and Roll Hall of Fame, Browns Stadium, and public transportation to anywhere else you need to go. The staff was very nice and helpful. The rooms were clean and the beds were incredibly comfy. I had a great stay and would not hesitate to stay again.
This hotel was the perfect choice for our weekend getaway in Cleveland. Its closeness to the Cleveland Rapid Transit station meant we didn't need to rent a car for our visit! Baseball, Rock and Roll and Warehouse District Restaurants were all within easy walking distance. The concierge was extremely helpful with directions and dining recommendations.
CitySearch Reviews
( 2 Reviews
)
Top
Great hotel and great location by Mindy W. at InsiderPages
This hotel is located in the heart of downtown Cleveland. You can see the waterfront from most sides of the hotel. There are tons of restaura...
The Marriott caters admirably to the well-heeled business traveler.
The SceneFacing Public Square, the Marriott is within walking distance of the Convention Center, Lake Erie, the Rock and Roll Hall of Fame,
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