1-608-254-8366
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Accommodation Type: First Class Hotel
Hotel Size: 289 Rooms , 4 Floors
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Amenities
- Family Rooms
- Fitness center
- Swimming pool
- Business center
- Restaurant
- Meeting rooms
- Non-smoking rooms
- First Class Hotel
- Resort
Chula Vista Resort is conveniently located about 3 miles north (5 minutes) of downtown Wisconsin Dells. This allows easy access to local attractions. Yet with Chula's unique setting on the cliffs of the Wisconsin River amongst the pine trees and nature, Chula Vista offers one of the best relaxing environments in the Wisconsin Dells area. With water activities, dining options, and activities on site, Chula Vista offers the perfest spot for your next vacation, business trip, or family getaway. Drive in and enjoy the Wisconsin Dells area or stay on property and let our staff take care of you.
Latest Reviews (from TravelMuse and around the web)
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Trip Advisor Reviews
( 100+ Reviews see all
)
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Great for large families
We were here for just one night as a quick getaway. I really loved the layout of the El Grande Condo, Eight of us were very comfortable; four a...
Ok but don't pay full price!
My family and I have stayed at many waterparks in the Dells as we go 3-4 times a year. We have an 8yr / 1yr/ and a 12 yr old. The Chula Vista's...
Great Condos
We met other family members for a Christmas Day vacation. We stayed in the golf villas a ways away across the parking lot and road. The villa w...
All Inclusive
Just returned from the Chula Vista. All inclusive is the way to go. Especially in January. There are some restrictions. I received a postcard f...
Good vacation if you can get the right price
We enjoyed our trip to Chula Vista. We booked a 2 night all inclusive package for two in a King Junior Suite for $215 total, including tax. We ...
Tried it. Didn't Like it.
We've stayed at several other waterpark hotels and found this to be the most disappointing of all. The check-in line on Friday night was very l...
Yahoo Travel Reviews
( 74 Reviews see all
)
Top
A great watery break from a cold winter
Huge indoor water park. Toddler loved it. Adults even enjoyed it. Pina coladas were good too.
The waterpark was nice.
The appeal of the resort was the waterpark, there were plenty of things to do there. I thought the distance from the rooms to the waterpark wa...
Can't wait to come back!
We wanted a girls weekend. 4 adults and 3 teenagers (all girls) stayed over night in one of their Family suites in the main hotel. It was won...
Great Time!
I must admit that I booked prior to reading the reviews. So on the way up I was a bit nervous lol. I was surprised. The place was FAB! my kids ...
overpriced and bad service
If you'd like to pay outrageous prices for less than average service (it's like paying designer prices for WalMart brand)-then this resort is f...
walk right by the spa DONT STOP!
I called THE SPA about a pedicure i was told i didnt need an appointment BUT i should make an appointmen oh of course we do walk ins WHAT A ...
Travelocity Reviews
( 14 Reviews see all
)
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Horrible Housekeeping, bare bones/minimum cleaning. Ex: dirty towels left in restroom, comforter pulled up to cover sheets in total disarray. One reason we chose this resort was 4 Workout room & it was out of order. Had to call Front desk for towels; sheets, more than once and each time it took between 30 minutes ? 1 hour to receive items. No Wi-Fi connect on first floor/lobby as promised via call prior to visit. Other than 2-3 slides waterparks mainly for younger kids. We had hoped to spend most of our time at the resort, instead we spent most of our time away; spending more money in addition to the average a nt @ the resort. Many employees do not comprehend or speak English well. The remote did not work 4 TV, so 1 hr later an employee came up with a toolbox. We did end up receiving free meals for our stay b/c of the horrible experience, but we had to pay in advance & they would refund us @ checkout & ofcourse the Mgr who promised this had the day off when we checked out. It eventually got worked out. I will never stay here again or refer anyone to this place.
DO NOT STAY AT THIS HOTEL!! I usually stay at the Wilderness Resort which I love but decided to try Chula Vista. The last night I stayed there, I left my I-Pod in the room charging while I went to dinner. As I left the room, I asked the maids if they wouldn?t mind providing more towels. When I came back to my room, the towels were there and my I-Pod was gone. The hotel staff said they would investigate and call me back in two to five days. I never received a call. I called them at least 10 times and left messages. Eventually they just left me a message stating that the investigation did not turn up anything. I tried to call them again to find out more and what they were going to do about it but I never received a call back. The hotel did not offer any reimbursement or even an apology! We complained to the Better Business Bureau and the hotel?s response was very rude. The hotel manager had actually instructed other managers not to return our calls! Unless you want to take your chances of your items being stolen, please do not stay at Chula Vista.
This is not my first stay here but I'll neve come back. The people were rude at the front desk when I checked in and the service never got better. The food was limited & over-priced. My room wasn't cleaned. (No clean towels) There are pleanty of other resorts in the Dells. I don't need Chula Vista.
I've been visiting the Dells for over 20 years. We've made it up there two times a year for the past 7 years running. We've stayed at all the major resorts and decided to try the Chula Vista. The price was exceptional for the time of the year. The service was good and I was always offered a smile and a thank you from any of the on-site vendors as well as the desk staff.The night before we were set to leave I had some car trouble while in town. I called the resort to ask if they knew of a taxi service I could call and they said, "Oh no. We will come pick you up." Not 5 minutes later a shuttle was there picking us up. When we got back the front desk staff was very helpful pointing out several local shops who could repair my car for me. This is the type of service you expect from a resort. As far as the service goes, we were very happy.I know they just did a major overhaul of the resort but I think they under delivered with the water parks. In Wis Dells you either go big or go home. For the size that the Chula is, I can't imagine how crowded the parks must be. The wave pool is pretty small but the slides indoor and outdoor are fun. hopefully as their traffic grows they will take advantage of the real estate and build another or add on to their outdoor park. We were going to do the all inclusive but wanted to see what it included. Basically there is one restaurant which is buffet only. We are breakfast there and if the dinner is as good we will likely to the all inclusive next visit.
When we called to reserve a room for our specific date, the rooms with the double beds were booked so they insisted that the King bedroom suite with the pull out couch would be just fine for my husband and our two children ages 7 & 9. My guess is that the staff have never actually seen these pull out beds. It was awful!! My kids complained every night and asked if they could sleep on the floor instead of that "bed". I felt bad, but I wouldn't allow them to sleep on the floor as it did not seem to be clean. We were in the last tower with the rooms in the * range and were put on the 3rd floor. The hallways smelled very badly of smoke. The rooms were a nice size (very roomy) but again they were not very clean. The indoor waterpark is excellent. The outdoor waterpark is okay.....very small. This resort is also out of town a bit so it was not very convenient to get to other actvities without driving in and out of town each time. Despite the room issues we had a great time at the Dells and will go back.....we will just try a different resort.
We stayed there in the last 4 years we always buy the all -inclusive. This year we did it again.It was SO disappointed. They took the menu away. For example, in the last 4 years if we do not like what is on the buffet we have an option to order from the menu. This year they took that away. The buffet is now 23.00 per person and the breakfast was about 10.00 per person. We will stay because of the waterpark and the hotel. We will not buy the all-inclusive package unless they changes the buffet varieties and put back the menu. Kamaski's brother
CitySearch Reviews
( 2 Reviews
)
Top
We love Chula Vista by Barbara N. at InsiderPages
We love it here. It is the perfect vacation get-away - any season! The water parks are awesome - indoor and out. The rooms are comfortable, ...
This is a great place by Jamie G. at InsiderPages
I like Chula Vista Resort because their employees are always so nice and friendly. Chula Vista always has great deals and packages to make you...
restaurants near Chula Vista Resort
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