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Decent place for a night
We spent a night here as we had a 6am flight of Midway. Staff at check in was friendly. A quiet, spacious room, clean bathroom. Very welcoming....
Not a good spot for a Family Reunion
My family stayed at this hotel for a reunion July 2007. The breakfast was less than desirable and the cleaning staff was very unprofessional. T...
Better nearby hotels in same price range
Some of the newer (vs. acquired) BW properties seem to be one step ahead of a Motel 6. Stayed 3 nights and each morning, cleaning staff deactiv...
Made reservations for a overnight stay for myself and an out of town guest. The hotel in general was filthly. The carpet all the way up to our rooms was soak and wet including the elevator. They did not have the room that was reserved available. . I presented them with my confirmation from the internet with the accomodations expected and they had no explaination as to how the mix up occurred.There was one poor desk clerk with four parties waiting to check in. She was doing all she could for me and kept calling someone for assistance. They kept telling her they would call her back.. Where the helll was the management??? That person should have gotten out there to help her instead of playing phone tag. No onsite manager????They did give me a room at a discounted rate but at 5:00 p.m. on a Saturday night what choice did I have??????Had I known that there were nicer hotels just a few blocks north for the same rate, I would have left. A disgrace to the Best Western name.
awful hotel
Internet access down, no shutle to airport, worst continental breakfast ever, room unclean more
Very disappointing
A king-sized suite w/a roll-away was orginally booked; I had a confirmation for this. The desk clerk gave us a room w/2 double-beds, so after h...
Terrible stay
This place was really disappointing. We flew in late and thought this would be a convenient place to stay before we began our trip the next mor...
Stay Away!
Ugh, terrible! No airport shuttle, no nearby restaurants, not safe to go outside, my dinner was a $1.50 bottle of water from the vending machin...
Cannot recommend
Hotel is a few miles from the airport - r/t cab = $30. Hair in the bathtub was unpleasant. Breakfast was fair/poor. At checkout, management ref...
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Awesome stay
Trip Advisor by bpt15239 on Jun 13, 2007
Awesome hotel. I don't know what these people are talking about. There is a steakhouse right next door with amazing food. There is a deli/conve...
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